APA Hotel Nishiazabu

Will come back

フロント対応がとても良かったです。 部屋も浴室もきれいでした。

夜間にも関わらず、丁寧に対応していただきました。

ローカの音が気になった

Ws a very comfortable stay. The bed was sooo comfortable and had good rests after very busy days.

西麻布という立地を考えれば仕方ないのでしょうが、セミダブルルームとしては狭さが気になりました。外国人旅行客には六本木や恵比寿にも近く、とても便利なのだろうと思います。

受付スタッフさんの対応もよく初めて利用した自分にも親切に対応をしてくれた。

hôtel sans machine à laver, un peu difficile pour 2 semaines de séjour. chambre vraiment petite, je comprends qu’il faut optimiser la place, mais mon ami et moi n’avions même pas la possibilité d’étendre nos valises, 2 semaines de séjour et on devait fermer et ouvrir tous les jours nos valises, c’était épuisant. également, notre accroche serviette de la salle de bain était cassé, donc nous n’avions nulle part où poser nos serviettes de bain. cependant personnels très agréable.

コンビニが少し遠かったので、少し不便には感じましたがそれ以外はサービスやよかったです。

Hotel itself is good, it is about 10 mins walk from Hiro O station, Hiro O is a decent residential area however the choices of dining are very limited, across the hotel there is a supermarket but it is a small one

Es un espacio un poco reducido pero muy acogedor, el hotel todo el tiempo esta limpio y en perfecto estado.

良いホテルです

In a Decent location. Reasonably close to a station, and there was plenty of places nearby things to do and eat. Fairly bougie area. Nice Staff as well!

スタッフの方がとても感じ良かった‼️

Good

気持ちよく滞在できました

7台の駐車場が先着順で一杯の為、周辺で探しましたが、駐車まで1時間以上彷徨いました。 もう少しなんとかならないか？と思いました。

I stayed at APA Hotel Nishiazabu for 5 nights (May 18–23, 2025) and unfortunately had a very disappointing experience. On the first night, the bathroom drain was clogged and overflowed, flooding the entire floor. While I was offered a room change, I had just arrived from Canada and was completely exhausted, so I declined. Thankfully, housekeeping cleaned and fixed it the next day while I was out. The worst part happened on the last night of my stay (early morning of May 23rd). Around 3:15 AM, I was woken up by extremely loud voices outside my room. I had only gone to sleep around 1:00 AM after packing, so I was shocked and frustrated. I immediately called the front desk to complain and was assured that someone would come to handle the situation. No one ever came. The guests continued being loud, speaking in the hallway near my room. I opened my door to ask them to be quiet—they were foreigners, and one woman sarcastically blew a kiss while saying sorry. It was incredibly rude and upsetting. The next morning, when I told the front desk, they seemed unaware of the entire incident. That was even more frustrating. I was told they would “do more patrols,” but I expected a direct warning or follow-up action with those guests. I’ve stayed at various APA Hotels when visiting Japan over the last few years and had trusted the brand, but this experience made me seriously reconsider using APA again. I hope the management improves staff communication and nighttime enforcement of guest beh

部屋の部品にスマホの充電器or コネクタを常備していただけれと嬉しいです。 後、アメニティももう少し充実すれば◎です。

Easy to use