Hoshino Resorts KAI Kaga

Exceptional hotel, great to stay, great meal and great front desk service. Staff are very friendly and eager to assist. Will return to stay for sure!

We had such a wonderful stay! Justine and Mona were incredible hosts – they carefully explained everything to us in detail and even taught us about the food and onsen etiquette. Their kindness and attention made us feel so welcome. We have honestly never experienced such a high level of service before, not only from Justine and Mona but from the entire staff. It was beyond what we are used to, and it made our stay both relaxing and peaceful. The rooms were amazing, giving us a true sense of the onsen setting. The outdoor bathtub was a highlight – absolutely perfect for unwinding. We didn’t feel quite ready to try the public onsen this time, but maybe next time we will! The food was another unforgettable part of our stay. We were surprised by the generous portions for both breakfast and dinner, as in Denmark we are more used to smaller servings. We hope it wasn’t rude of us not to finish everything, but we truly appreciated the experience. We tried many things we would never have thought of otherwise, and especially loved the black sesame tiramisu. The ceramic ware was beautiful, and the presentation of each dish was exquisite. All in all, this was a truly special experience, and we are deeply grateful to Justine, Mona, and the whole team for making it so memorable.

Ryokan’s kaiseki dinner was finely executed and delicious. Ryokan has a “lion “ dance show in evening for guests, a bonus. Room size was smaller than we expected but adequate. Location was okay as apart from some stores around the square, there was nothing else around the area.