Hotel Keyaki no Ki

Hotel
6.6
/10
Baik
23 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Jean

10.0
/ 10
les employés sont toujours souriants et avenants la chambre est grande propre l’hôtel n’est pas loin des restaurants navettes disponibles pour aller skier déjeuner copieux ne manquez pas cet hôtel
Lihat terjemahan

Cody

10.0
/ 10
Hotel Keyaki no Ki offers a wonderful stay, supported by friendly and attentive staff who genuinely go out of their way to ensure a pleasant experience. The hotel features an excellent buffet breakfast that caters to a wide range of tastes, as well as a relaxing public onsen that’s perfect for unwinding after a day out. In the basement, guests can enjoy a lively bar and games room equipped with a pool table and table tennis, adding an extra element of fun to the stay. While the hotel is a short walk from the main areas, convenient shuttle buses are available, making getting around easy. Overall, it’s a great value for the cost, and I would happily stay here again.
Lihat terjemahan

Taze

10.0
/ 10
I chose this place last second in prime ski season and was blown away with what I got for the price. I would definitely come back again if I were to visit Hakuba valley in the future.
Lihat terjemahan
Di Kawasan
Lihat Peta
4721 Hokujo Hakuba-mura, Kitaazumi-gun, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301

Kemudahan Utama

Lihat Lebih
Restoran
WiFi
Lif
Hotel Keyaki no Ki ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Hakuba.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Hotel Keyaki no Ki

4721 Hokujo Hakuba-mura, Kitaazumi-gun, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301
Temui Lebih Banyak Tempat
Lobi Hotel Keyaki no Ki
Luar Bangunan 2 Hotel Keyaki no Ki

Ketahui Lebih Lanjut Mengenai Hotel Keyaki no Ki

General


Berdekatan dengan Lif Ski Happo One Sakka

Location


Dengan penginapan di Hotel Keyaki no Ki di Hakuba, anda akan berada hanya 1 minit memandu dari Kawasan Ski Hakuba Happo-One dan 8 minit dari Tempat Peranginan Ski Hakuba Goryu. Hotel ski ini berada 7.8 km dari Tempat Peranginan Ski Tsugaike dan 0.9 km dari Stadium Lompatan Ski Hakuba.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Stadium Lompatan Ski Hakuba - 0.9 km / 0.5 mi
Pusat Maklumat Happo - 1.2 km / 0.7 mi
Kawasan Ski Hakuba Happo-One - 1.2 km / 0.8 mi
Taman Kereta Api Mini Hakuba - 1.5 km / 0.9 mi
Gereja Wadanonomori - 1.6 km / 1 mi
Taman Negara Chubu-Sangaku - 1.6 km / 1 mi
Happo-one Adam Gondola - 1.7 km / 1.1 mi
Kurashita Onsen - 1.7 km / 1.1 mi
Lif Ski Happo One Sakka - 1.8 km / 1.1 mi
Muzium Olimpik Hakuba - 2.1 km / 1.3 mi
Tempat Peranginan Ski Hakuba Iwatake - 2.6 km / 1.6 mi
Muzium Seni Hakuba Saegusa - 2.8 km / 1.7 mi
Iwatake Onsen - 3 km / 1.8 mi
Muzium Seni Hakuba - 3 km / 1.9 mi
Taman Oide - 3.9 km / 2.4 mi

Lapangan terbang terdekat ialah:
Matsumoto (MMJ-Shinshu - Matsumoto) - 73 km / 45.4 mi
Tokyo (HND-Haneda) - 302.2 km / 187.7 mi
Tokyo (NRT-Lapangan Terbang Antarabangsa Narita) - 356.3 km / 221.4 mi

Facilities


Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, perkhidmatan rencam dan bilik arked/permainan. Kemudahan tambahan di hotel ini termasuklah tempat simpanan peralatan ski, dewan bankuet dan mesin layan diri. Dengan pengangkutan ulang-alik percuma ke tempat berski, anda akan cepat sampai di cerun.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk kemudahan dobi, peti simpan selamat di meja/kaunter hadapan dan lif. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Puaskan selera anda di salah sebuah daripada 2 restoran di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 7:30 hingga 9:00 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 80 bilik berhawa dingin yang menampilkan peti sejuk. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan pengering rambut dan selipar.

Semua kemudahan dari Hotel Keyaki no Ki

Bar, Kafe dan Lounge Hotel Keyaki no Ki
Bar, Kafe dan Lounge
Kemudahan Hiburan Hotel Keyaki no Ki
Kemudahan Hiburan
Ruang Umum Hotel Keyaki no Ki
Ruang Umum
Lobi Hotel Keyaki no Ki
Lobi
Perkhidmatan Hotel Hotel Keyaki no Ki
Perkhidmatan Hotel

Sukan & Rekreasi

  • Ping pong
  • Bilik permainan
  • Penyimpanan ski
  • Biliard

Umum

  • Bankuet
  • Kawasan merokok
  • Parkir

Pengangkutan

  • Shuttle kawasan berhampiran
  • Shuttle tempat ski

Kemudahan Umum

  • Peti keselamatan
  • Lif

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Perkhidmatan Hotel

  • Pekerja rencam

Polisi Penginapan & Maklumat Umum di Hotel Keyaki no Ki

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 20:00
Daftar keluar:
Sebelum 10:00

Haiwan Peliharaan

Pets Not Allowed

Dasar Tambahan

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Satu cukai bandar mungkin dikuti di hartanah. Cukai bandar adalah antara JPY 100 hingga JPY 10,000 seorang, setiap malam, bergantung pada kadar harga bilik setiap malam. Sila ambil perhatian bahawa pengecualian tambahan mungkin terpakai. Untuk mendapatkan maklumat lanjut, sila hubungi pihak hartanah menggunakan maklumat yang terdapat pada pengesahan tempahan yang diterima selepas membuat tempahan.

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Hos/pengurus hartanah profesional, Katil bayi (kot) tidak tersedia, Sokongan Unikod true, Katil lipat simpan/tambahan tidak tersedia
  • Fi untuk sarapan bufet: kira-kira JPY 1000.00 seorang

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Restoran, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 20:00 - hingga 10:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Hotel Keyaki no Ki
80
Fasilitas lain di Hotel Keyaki no Ki
Ping pong, Bilik permainan, Penyimpanan ski, Biliard, Bankuet

Soalan lazim tentang Hotel Keyaki no Ki

Apa facilities yang tersedia di Hotel Keyaki no Ki?
Berikut facilities yang ada di Hotel Keyaki no Ki seperti Restoran, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Hotel Keyaki no Ki?
Masa check-in di Hotel Keyaki no Ki bermula dari 15:00 - 20:00 manakala masa check-out ialah pada Sebelum 10:00
Adakah Hotel Keyaki no Ki menyediakan sarapan pagi?
Ya, Hotel Keyaki no Ki menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Hotel Keyaki no Ki?
Hotel Keyaki no Ki ialah hotel bertaraf 3.0-bintang.
Berapakah jumlah bilik yang terdapat di Hotel Keyaki no Ki?
Jumlah keseluruhan bilik di Hotel Keyaki no Ki ialah 80.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Hotel Keyaki no Ki

6.6
Baik
Daripada 23 ulasan
Kebersihan

6.6

Keselesaan Bilik

5.6

Lokasi

4.0

Perkhidmatan dan Kemudahan

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hotel Keyaki no Ki

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Jean
icon-
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

les employés sont toujours souriants et avenants la chambre est grande propre l’hôtel n’est pas loin des restaurants navettes disponibles pour aller skier déjeuner copieux ne manquez pas cet hôtel
Scott
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Closer to a hostel or pension than a hotel but very nice and helpful staff, good transport options to the slopes, 10min walk to main town. Nabeya restaurant was authentic sukiyaki!
Cody
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Hotel Keyaki no Ki offers a wonderful stay, supported by friendly and attentive staff who genuinely go out of their way to ensure a pleasant experience. The hotel features an excellent buffet breakfast that caters to a wide range of tastes, as well as a relaxing public onsen that’s perfect for unwinding after a day out. In the basement, guests can enjoy a lively bar and games room equipped with a pool table and table tennis, adding an extra element of fun to the stay. While the hotel is a short walk from the main areas, convenient shuttle buses are available, making getting around easy. Overall, it’s a great value for the cost, and I would happily stay here again.
Read More
Taze
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

I chose this place last second in prime ski season and was blown away with what I got for the price. I would definitely come back again if I were to visit Hakuba valley in the future.
Sam
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Very great place for people on a budget. Had a great shuttle service and not too far from the hill. The bar area downstairs had lots to do and was very fun.
Pinky
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

包早餐同地點ok
Stephen
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 67 minggu yang lalu

Expedia Group verified review

If your a skier this place is too far out of town unless you have your own transporttransport
Drew
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

This place is perfect. The property is great. Location is unreal. We walked to ski, to dine and to Lawson. The shuttles are super convenient and chill. The breakfast is great. Drying room is tip top. And the Onsen!!!! Wow. I plan on coming back anytime I’m in Hakuba. Thank you Keyaki No Ki.
Yayoi
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 118 minggu yang lalu

Expedia Group verified review

大浴場が寒い。お風呂の水温が低かった。
Marrina
10.0
/10
Diulas 119 minggu yang lalu

Hotels.com verified review

Superb location and price
Ed
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 121 minggu yang lalu

Expedia Group verified review

The hotel is about 80 style old but rooms are big.Rooms are not made up daily. The staff is excellent very helpful , shuttles to the major ski hills. They shuttled us to our bus on our last day. If you are fine with a clean 3 star this could be your hotel.
Tetsuya
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 296 minggu yang lalu

Hotels.com verified review

建物が老朽化して、夜は周辺の灯りが乏しく、肝試し風。コロナ禍のため大浴場の利用が不可でしたが、その代わりに近隣温泉施設の利用チケットを配布していたのは良かった。 朝食と夕食ビュッフェは品数も豊富で大満足。寝るだけなら満足できます。一人5千円でした。
Verified traveler
8.0
/10
Diulas 386 minggu yang lalu

Expedia Group verified review

โรงเรียนอยู่ขอบชายเมือง ต้องเดินประมาณเกือบ 1 กม. ถึงจะถึงย่านที่มีร้านสะดวกซื้อ และร้านอาหาร แต่ก็มี shuttle bus ฟรี ไปส่งตามเวลา บางครั้งถ้าสตาฟว่างก็ไปส่งให้ฟรีด้วย โดยรวม ก็คุ้มค่ากับราคา เพราะราคาจะถูกกว่าที่อื่นๆ สำหรับการเล่นสกี ก็ทีรถขเวียนของสกีรีสอร์ท มารับตามเวลาที่กำหนเ
Kathryn
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 386 minggu yang lalu

Hotels.com verified review

It was an usual place more like a hostel than a hotel. Rooms were not made up daily, you had to sort and dispose your own rubbish and no new towels were provided. In the room you got cups and a kettle and a fridge and nothing else. You had to get to the convenience store and buy all your own or buy drinks from the vending machine including hot canned coffee. There were no restaurant facilities at the hotel as advertised when we arrived and the restaurant only opened with one menu item the day before we left. Bedding was old and questionable. The breakfast was buffet but the exact same food everyday. Location was nowhere need restaurants and shop but a 15 to 20 min walk away which we did often until the hotel got their shuttle service up and running. However on the good side, the staff were young friendly and helpful given the limited facilities available for them to work with.
Read More
Elizabeth
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 575 minggu yang lalu

Hotels.com verified review

We (my family & another family) made the decision to book about a week out from our trip to Nagano so our options were very limited; should have known better. It's an overpriced hotel for what we got. Neither of the restaurants were open, the spa wasn't open, and the bar was closed. The rooms had cheap mattresses with old covers, towels were almost see-though and small, the "TV" was a glorified computer monitor that we could never figure out, and the kerosene heater in our room didn't work. We woke up freezing in the morning. Paying $250+ per room is unacceptable. I will say that the next morning the owner was very cheerful & helpful; however, that courtesy could not come close to compensating us for paying too much and having a bad experience.
Read More
Verified traveler
2.0
/10
Diulas 578 minggu yang lalu

Expedia Group verified review

部屋はボロいしアメニティーも付いてないしテレビは小さいしエアコンも無い。居心地が悪かったので早く帰りたくてしょうがなかった。
Elizabeth
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 578 minggu yang lalu

Hotels.com verified review

The hotel was overpriced; hotel fees were almost as much as the room. The accommodations were not as listed on the website. There was only 1 person working the entire time we were there. The hotel was in disarray due to construction/renovation/neglect. Our family and our friends felt deceived by what we got. Perhaps the booking agency needs to update hotel info more often. I've never been disappointed w/ my online bookings until this trip. We'd like to see the booking agent make amends for this disaster.
Read More
Elizabeth
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 579 minggu yang lalu

Hotels.com verified review

What was on Hotels.com was not actually what we got. The picture of the hotel was nothing compared to what it actually looked like and we spend over an hour looking for it. There was A LOT of, I believe, renovation going on. The hotel info on your site said there were 2 restaurants (they were both closed) and free we-fi in rooms (there was not). The hotel was cold, even in the lobby & hallways. There were kerosene heaters in the rooms but ours didn't work and we woke up to 11°C (52°F). We appeared to be the only ones staying in the hotel but were put on the 4th floor. The price of $170 USD was a bit steep but the additional hotel charges of $102 USD totaling $272 USD for this room was astronomical and so overpriced for what we got. I've booked w/ Hotels.com on many occasions and have always been happy w/ the accommodations. This was my absolute worst hotel experience I've ever had!! Honestly, I think Hotels.com should give me (and our friends who came with us) a free night's lodging. It was so bad we all laughed & joked about it reminding us of the hotel in The Shining; kid you not. I'm a bit hesitant to book again through Hotels.com, especially if they don't make this right.
Read More
Sarah
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 588 minggu yang lalu

Hotels.com verified review

This hotel was great! The service the two men running it provided was incomparable!! Their hotel shuttle was incredibly convenient, their location was quiet and removed from the noisy parts of Hakuba village and it was a nice place to relax at night. The only down side was the beds were a tad worn out, which we didn't notice after a full day of skiing anyhow. These guys make every effort to ensure you have a wonderful stay with them, and they succeed.
Read More
Rachel
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 594 minggu yang lalu

Hotels.com verified review

Friendly and helpful staff. Will go out of their way to help you get around. Hotel condition was a bit less than expected. Close to Happo, and nearby slopes. Free shuttle bus to the gondola. Check in was unorganised, our stay included breakfast but the staff didn't seem to know and thus didn't give instructions. Also, no one calls it Eaglemont. If you get in a taxi, refer to it as Keyoki Noki.
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Hotel Keyaki no Ki

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
6.6
Baik
Daripada 23 ulasan
Kebersihan

6.6

Keselesaan Bilik

5.6

Lokasi

4.0

Perkhidmatan dan Kemudahan

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hotel Keyaki no Ki

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Jean
icon-
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

les employés sont toujours souriants et avenants la chambre est grande propre l’hôtel n’est pas loin des restaurants navettes disponibles pour aller skier déjeuner copieux ne manquez pas cet hôtel
Scott
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Closer to a hostel or pension than a hotel but very nice and helpful staff, good transport options to the slopes, 10min walk to main town. Nabeya restaurant was authentic sukiyaki!
Cody
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Hotel Keyaki no Ki offers a wonderful stay, supported by friendly and attentive staff who genuinely go out of their way to ensure a pleasant experience. The hotel features an excellent buffet breakfast that caters to a wide range of tastes, as well as a relaxing public onsen that’s perfect for unwinding after a day out. In the basement, guests can enjoy a lively bar and games room equipped with a pool table and table tennis, adding an extra element of fun to the stay. While the hotel is a short walk from the main areas, convenient shuttle buses are available, making getting around easy. Overall, it’s a great value for the cost, and I would happily stay here again.
Read More
Taze
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

I chose this place last second in prime ski season and was blown away with what I got for the price. I would definitely come back again if I were to visit Hakuba valley in the future.
Sam
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Very great place for people on a budget. Had a great shuttle service and not too far from the hill. The bar area downstairs had lots to do and was very fun.
Pinky
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

包早餐同地點ok
Stephen
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 67 minggu yang lalu

Expedia Group verified review

If your a skier this place is too far out of town unless you have your own transporttransport
Drew
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

This place is perfect. The property is great. Location is unreal. We walked to ski, to dine and to Lawson. The shuttles are super convenient and chill. The breakfast is great. Drying room is tip top. And the Onsen!!!! Wow. I plan on coming back anytime I’m in Hakuba. Thank you Keyaki No Ki.
Yayoi
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 118 minggu yang lalu

Expedia Group verified review

大浴場が寒い。お風呂の水温が低かった。
Marrina
10.0
/10
Diulas 119 minggu yang lalu

Hotels.com verified review

Superb location and price
Ed
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 121 minggu yang lalu

Expedia Group verified review

The hotel is about 80 style old but rooms are big.Rooms are not made up daily. The staff is excellent very helpful , shuttles to the major ski hills. They shuttled us to our bus on our last day. If you are fine with a clean 3 star this could be your hotel.
Tetsuya
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 296 minggu yang lalu

Hotels.com verified review

建物が老朽化して、夜は周辺の灯りが乏しく、肝試し風。コロナ禍のため大浴場の利用が不可でしたが、その代わりに近隣温泉施設の利用チケットを配布していたのは良かった。 朝食と夕食ビュッフェは品数も豊富で大満足。寝るだけなら満足できます。一人5千円でした。
Verified traveler
8.0
/10
Diulas 386 minggu yang lalu

Expedia Group verified review

โรงเรียนอยู่ขอบชายเมือง ต้องเดินประมาณเกือบ 1 กม. ถึงจะถึงย่านที่มีร้านสะดวกซื้อ และร้านอาหาร แต่ก็มี shuttle bus ฟรี ไปส่งตามเวลา บางครั้งถ้าสตาฟว่างก็ไปส่งให้ฟรีด้วย โดยรวม ก็คุ้มค่ากับราคา เพราะราคาจะถูกกว่าที่อื่นๆ สำหรับการเล่นสกี ก็ทีรถขเวียนของสกีรีสอร์ท มารับตามเวลาที่กำหนเ
Kathryn
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 386 minggu yang lalu

Hotels.com verified review

It was an usual place more like a hostel than a hotel. Rooms were not made up daily, you had to sort and dispose your own rubbish and no new towels were provided. In the room you got cups and a kettle and a fridge and nothing else. You had to get to the convenience store and buy all your own or buy drinks from the vending machine including hot canned coffee. There were no restaurant facilities at the hotel as advertised when we arrived and the restaurant only opened with one menu item the day before we left. Bedding was old and questionable. The breakfast was buffet but the exact same food everyday. Location was nowhere need restaurants and shop but a 15 to 20 min walk away which we did often until the hotel got their shuttle service up and running. However on the good side, the staff were young friendly and helpful given the limited facilities available for them to work with.
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Elizabeth
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 575 minggu yang lalu

Hotels.com verified review

We (my family & another family) made the decision to book about a week out from our trip to Nagano so our options were very limited; should have known better. It's an overpriced hotel for what we got. Neither of the restaurants were open, the spa wasn't open, and the bar was closed. The rooms had cheap mattresses with old covers, towels were almost see-though and small, the "TV" was a glorified computer monitor that we could never figure out, and the kerosene heater in our room didn't work. We woke up freezing in the morning. Paying $250+ per room is unacceptable. I will say that the next morning the owner was very cheerful & helpful; however, that courtesy could not come close to compensating us for paying too much and having a bad experience.
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Verified traveler
2.0
/10
Diulas 578 minggu yang lalu

Expedia Group verified review

部屋はボロいしアメニティーも付いてないしテレビは小さいしエアコンも無い。居心地が悪かったので早く帰りたくてしょうがなかった。
Elizabeth
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 578 minggu yang lalu

Hotels.com verified review

The hotel was overpriced; hotel fees were almost as much as the room. The accommodations were not as listed on the website. There was only 1 person working the entire time we were there. The hotel was in disarray due to construction/renovation/neglect. Our family and our friends felt deceived by what we got. Perhaps the booking agency needs to update hotel info more often. I've never been disappointed w/ my online bookings until this trip. We'd like to see the booking agent make amends for this disaster.
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Elizabeth
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 579 minggu yang lalu

Hotels.com verified review

What was on Hotels.com was not actually what we got. The picture of the hotel was nothing compared to what it actually looked like and we spend over an hour looking for it. There was A LOT of, I believe, renovation going on. The hotel info on your site said there were 2 restaurants (they were both closed) and free we-fi in rooms (there was not). The hotel was cold, even in the lobby & hallways. There were kerosene heaters in the rooms but ours didn't work and we woke up to 11°C (52°F). We appeared to be the only ones staying in the hotel but were put on the 4th floor. The price of $170 USD was a bit steep but the additional hotel charges of $102 USD totaling $272 USD for this room was astronomical and so overpriced for what we got. I've booked w/ Hotels.com on many occasions and have always been happy w/ the accommodations. This was my absolute worst hotel experience I've ever had!! Honestly, I think Hotels.com should give me (and our friends who came with us) a free night's lodging. It was so bad we all laughed & joked about it reminding us of the hotel in The Shining; kid you not. I'm a bit hesitant to book again through Hotels.com, especially if they don't make this right.
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Sarah
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 588 minggu yang lalu

Hotels.com verified review

This hotel was great! The service the two men running it provided was incomparable!! Their hotel shuttle was incredibly convenient, their location was quiet and removed from the noisy parts of Hakuba village and it was a nice place to relax at night. The only down side was the beds were a tad worn out, which we didn't notice after a full day of skiing anyhow. These guys make every effort to ensure you have a wonderful stay with them, and they succeed.
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Rachel
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 594 minggu yang lalu

Hotels.com verified review

Friendly and helpful staff. Will go out of their way to help you get around. Hotel condition was a bit less than expected. Close to Happo, and nearby slopes. Free shuttle bus to the gondola. Check in was unorganised, our stay included breakfast but the staff didn't seem to know and thus didn't give instructions. Also, no one calls it Eaglemont. If you get in a taxi, refer to it as Keyoki Noki.
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