JR WEST GROUP VIA INN UMEDA

房間稍小、床靠牆感覺不是很舒服、行李無法整個打開

快適な宿でした。 朝飯もまずまず。

Calm oasis dear bustling commerce area near Osaka Umeda station. Went for the expo. Once you orient yourself, it's very convenient. Really enjoyed the breakfast.

便利、快適で良かったです。 エアコンの温度調整のボタンが固定されてたのでしょうか？雨の6月初旬、少し寒かったです。

位置適中，地點方便。可滿足購物、飲食上的需求。

Really good hotel. Close to Osaka central station and a 24 hour Donki. Right at the end of E Street, so a lot of isekaya, pachinko machines, and big echo karaokes. But the most convenient was an exclusive access from the hotel to the 24/7 Seven Eleven.

アクセスしやすく、荷物預かりもスムーズにおこなえました

Close to the train station (5 minute walk) and nice staff

スタッフの対応がとても良かった

The property is very clean and tidy. Very close to the center of the city and the main train station. The staff is very kind and helpful. There was only one issue that the staff at the reception struggled a lot with English and with understanding us

Hotel was fantastic! Great location, right on the entertainment street of Umeda, surrounded by restaurants, bars, shops, karaoke, casinos, you won’t get bored! There’s a 7-11 attached to the hotel as well which is super convenient (no pun intended) for a late night snack or breakfast. Hotel staff were extremely helpful and nice, check in and out was smooth. Rooms were clean and comfy, perfect size for two. Amenities were also great. A few minutes walk to Umeda station so you can get anywhere in the city. Would highly recommend this hotel to visitors of Osaka!

Located in prime area...

部屋は清潔で居心地が良い 周辺に食事できる店がたくさんあって便利 身障者なので最寄り駅から遠く感じた

綺麗で接客の丁寧なスタッフがいて快適な旅行となりました

The hotel service is good.

Very convenient location

The front desk seemed not pleasant while we are checking in and also reacted cold when we reflected the very poor wifi signal in the room (located end of hall way). She changed the room for ua eventually but i had never seen her smile nor apologised for the situation at all. I dunno what was wrong with her and we didn't offended her at all. The hotel's location is good but the first room window view is facing next building 's side wall, literally only 10-20cm distance, no view at all, awkward and barely having sunlight coming in. I know it's common in Japan business hitel somehow but should have mentioned in the description while purchasing and pricing should be lower than the other usual "normal" one.

The JR Via Inn Umeda boasts an absolutely fantastic location in Osaka. Staying here for three nights, I was thoroughly impressed by the sheer number of shopping and dining options right at the doorstep. The hotel's connectivity is also a major plus, with direct access to both JR Osaka and Umeda stations via an extensive network of underground tunnels. This made traveling to other parts of the city incredibly convenient. However, a significant area for improvement is the hotel's provision of directions for foreign tourists. The underground tunnel network, while a huge advantage, can be incredibly confusing without clear guidance. With luggage, navigating these tunnels is essential, but the lack of detailed directions made it a bit of a challenge. Compared to other Via Inn hotels I've stayed in, this one felt slightly dated. Nevertheless, the rooms were functional, clean, and the service was consistently excellent. The staff were helpful and accommodating throughout my stay. In summary, the JR Via Inn Umeda offers an unbeatable location and great service, but could greatly enhance the experience for international guests by providing clearer, more detailed directions for navigating the underground tunnel network. If you don't mind a slightly older hotel, the location and connectivity make it a strong choice.

No doubt standard room size, location is a plus. For first timer following google map, it will tell u to exit from number 2 of Umeda station. However if u get use to the underground mall, u can walk all the way underground to M9 exit which is directly infornt of hotel. There is a direct access from hotel lobby to 7 eleven.

It was great stay