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Cocoa Luxury Resort, Nyali

Hotel
Mencari bilik untuk anda...
7.0
/10
Baik
296 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Lucy

10.0
/ 10
The staff were amazing ,very patient and kind. My family had an amazing holiday . I would recommend staying.
Lihat terjemahan

Grant

10.0
/ 10
The room was great, the food was great, the service was great, the property had several bars, and pools on it. Will definitely return
Lihat terjemahan

Jamal

10.0
/ 10
I didn’t expect much from this place before I booked it but I was completely surprised after the first day. The property was right on the beach and the staff was great and friendly. The only slight problem was the wifi connection. It was slow at times. I would recommend this place to anyone considering staying on Nyali beach.
Lihat terjemahan
Di Kawasan
Lihat Peta
Moyne Drive, Nyali Beach, Mkomani, Nyali, Mombasa, Kenya, 80100

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
WiFi
Penginapan di Cocoa Luxury Resort, Nyali ialah pilihan yang baik apabila anda melawat Mkomani. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Cocoa Luxury Resort, Nyali

Moyne Drive, Nyali Beach, Mkomani, Nyali, Mombasa, Kenya, 80100
Temui Lebih Banyak Tempat
Lobi Cocoa Luxury Resort, Nyali
Luar Bangunan 2 Cocoa Luxury Resort, Nyali

Ketahui Lebih Lanjut Mengenai Cocoa Luxury Resort, Nyali

General


Berdekatan Mamba Village

Location


Dengan penginapan di Cocoa Luxury Resort, Nyali di Mombasa (Nyali), anda akan berada dalam lingkungan 10 minit memandu dari Pantai Nyali dan Mamba Village. Hotel pantai ini berada 38.6 km dari Pantai Diani dan 7.2 km dari Pantai Bamburi.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Mamba Village - 1.2 km / 0.7 mi
Wild Waters - 1.4 km / 0.9 mi
Mombasa Marine National Park - 2.6 km / 1.6 mi
Pantai Nyali - 3 km / 1.9 mi
Haller Park - 4 km / 2.5 mi
City Mall - 4.5 km / 2.8 mi
Colobus Conservation - 6.8 km / 4.3 mi
Pantai Bamburi - 7.2 km / 4.5 mi
Mombasa Island - 7.6 km / 4.7 mi
Jain Temple - 8 km / 5 mi
Sikh Temple - 8 km / 5 mi
Shree Cutch Satsang Swaminarayan Temple - 8.3 km / 5.1 mi
Holy Ghost Cathedral - 8.3 km / 5.2 mi
Two Tusks - 8.9 km / 5.5 mi
Mombasa Go-Kart - 9.2 km / 5.7 mi

Lapangan terbang terdekat ialah:
Mombasa (MBA-Lapangan Terbang Antarabangsa Moi) - 14.5 km / 9 mi
Vipingo (VPG) - 26.8 km / 16.6 mi
Ukunda (UKA) - 40.1 km / 24.9 mi

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Setelah berendam seketika dalam salah satu daripada 3 kolam renang terbuka, anda boleh meluangkan sedikit masa di pantai persendirian. Hotel Art Deco ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj). Cukup mudah untuk mengunjungi tempat tarikh berdekatan dengan pengangkutan ulang-alik kawasan (dengan surcaj) yang disediakan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Menjamu selera di Aqua, salah sebuah daripada 3 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Bersantailah dengan minuman yang menyegarkan dari bar/ruang istirahat atau salah sebuah daripada 2 bar tepi kolam. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 10:00 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 177 bilik berhawa dingin yang menampilkan peti sejuk dan bar mini. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi menampilkan pancuran mandi, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

Semua kemudahan dari Cocoa Luxury Resort, Nyali

Kolam Renang Cocoa Luxury Resort, Nyali
Kolam Renang
Kemudahan Hiburan Cocoa Luxury Resort, Nyali
Kemudahan Hiburan
Dewan Majlis Cocoa Luxury Resort, Nyali
Dewan Majlis
Ruang Umum Cocoa Luxury Resort, Nyali
Ruang Umum
Lobi Cocoa Luxury Resort, Nyali
Lobi

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Suratkhabar di lobi
  • Daftar masuk ekspres
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Aktiviti

  • Kolam renang terbuka
  • Pantai persendirian
  • Barbeku
  • Spa
  • Kawasan berkelah
  • Taman
  • Perpustakaan

Umum

  • Kolam renang
  • Teres atas bumbung
  • Bankuet
  • Parkir
  • Teres

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan
  • Bar snek

Kemudahan Umum

  • Kedai kopi
  • Kawasan bebas rokok
  • Peti keselamatan

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Kemudahan perniagaan
  • Bilik persidangan

Sukan & Rekreasi

  • Bola tampar pantai
  • Bilik permainan
  • Kereta golf

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj
  • Kemudahan kanak-kanak

Mesra Keluarga

  • Kelab kanak-kanak
  • Kolam renang kanak-kanak

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut

Pengangkutan

  • Shuttle kawasan berhampiran dengan surcaj

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Cocoa Luxury Resort, Nyali

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
14:00 - 23:30
Daftar keluar:
Sebelum 10:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit dan wang tunai
, Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan). Tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan. Jika anda merancang untuk tiba selepas 12:00 tengah malam, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.  Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - 23:30 - hingga 10:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Cocoa Luxury Resort, Nyali
177
Bilangan tingkat di Cocoa Luxury Resort, Nyali
1
Fasilitas lain di Cocoa Luxury Resort, Nyali
Perkhidmatan dobi, Suratkhabar di lobi, Daftar masuk ekspres, Perkhidmatan perkahwinan, Penyimpanan bagasi

Soalan lazim tentang Cocoa Luxury Resort, Nyali

Apa facilities yang tersedia di Cocoa Luxury Resort, Nyali?
Berikut facilities yang ada di Cocoa Luxury Resort, Nyali seperti Kolam Renang, Restoran, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Cocoa Luxury Resort, Nyali?
Masa check-in di Cocoa Luxury Resort, Nyali bermula dari 14:00 - 23:30 manakala masa check-out ialah pada Sebelum 10:00
Adakah Cocoa Luxury Resort, Nyali menyediakan sarapan pagi?
Ya, Cocoa Luxury Resort, Nyali menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Cocoa Luxury Resort, Nyali?
Cocoa Luxury Resort, Nyali ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Cocoa Luxury Resort, Nyali?
Cocoa Luxury Resort, Nyali mempunyai 1 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Cocoa Luxury Resort, Nyali

Penilaian & Ulasan Keseluruhan Cocoa Luxury Resort, Nyali

Sumber lain (296)
7.0
Baik
Daripada 296 ulasan
Kebersihan

7.2

Keselesaan Bilik

7.2

Lokasi

8.8

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Cocoa Luxury Resort, Nyali

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Mary
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The front staff are very friendly 💯👏👏 however during dinner, there were no varieties and also drinks were not included, at least a glass of juice per person would work. I Also requested for a packed breakfast, however there was no menu to choose from, and also was packed without cutlery. My daughter accidentally scratched her face at the beach, we requested for a first aid or an Elastoplast, only to be told it was not available. At the poolside, we ordered chicken nuggets and lollipops but they were not well cooked. I called the waiter to send the food back to the kitchen, but we never saw the food again
Read More
Hasifah
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Rooms were clean the staff very welcoming and caring they were no nearby shops and air conditioning was so perfect
Duilio Diego
icon-
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Funziona bene se hai un problema la signora lylian lo risolve, due grandi piscine e vicino ad una spiaggia pubblica, a 10 minuti dai centri commerciale
Kenya Oscar
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Excellent staff and decent amenities
Enric
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Vistas a playa. Pereonal amable. Bar correcto.
Torben
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Alt var pænt og rent, værelset var fint med god terrasse og udsigt til havet. Der manglede en remote til a/c men personalet kom med den meget hurtigt. Meget behageligt ophold og kommer gerne tilbage.
William
2.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

The ocean was visible from my patio. I don't use spas.
Gabriela
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

This hotel used fo be legendary. It is going through mayor renovations. We were given an unacceptable room at first and we were trying to leave but the manager made sure we were transferred to a much better one. We had a great time with the nicest staff, a great gym and classes every day.
Mariam
2.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

I was checked into the garden side of the resort upon arrival, which honestly felt like an abandoned section of the property. The bathrooms were outdated and in very poor condition & covered in mold and felt extremely unhygienic. The bedsheets were dirty, with visible stains, bugs, and insect shells. AC was also not working. I asked to get moved to a different room. Staff attempted to move me to several diff rooms, but they were all in similar condition. I waited over 2hrs before being placed in a somewhat better room (bedding wise). I was told that management would relocate me the following morning once other guests checked out on the other side of the resort. The next day, i was moved to a beach-view room, but unfortunately,the bathroom conditions wasnt any better. It just had a newer sink. Room service came in while i was sleeping. Which shocked me, bc I’ve never had that happen to me. Like why? BTW, None of the elevators were working. If you’re traveling with children, elderly, someone with a disability, or heavy luggage, be prepared to use the stairs at all times. Overall, this was one of the worst experience I’ve had. When I asked about leaving that same night, I was informed there were no refunds. I ended up spending as little time in the room as possible each day. There was nothing luxurious about this resort, it felt empty and lifeless, almost like a ghost town, especially compared to the nearby beachfront hotels. I would not choose to stay here again.
Read More
Paul
icon-
6.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

This place could be so much more with some TLC. The location and beach front position are lovely. Great grounds and spacious rooms but everything here needs updating. Decorating. Rooms. Appliances. A spa that is open when it says it is. The food in the restaurants. Juice that is juice and not some water based cordial. Unfriendly staff. I wish for a large developer to come in and provide a huge makeover but as it is I could not recommend it to anyone.
Read More
Alexander
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

The rooms and amenities are in need of renovations. The level of services were mixed. However, the staff were friendly.
Ayan
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
2.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

The pictures shown in website is completely opposite of reality. Yes it’s water Front but the hotel is literally falling apart with mold everywhere. The hotel denote was dirty and cracked wood. Toilet not working, the bedsheet dirty. I don’t believe this hotel was maintained for the last 50yrs. It was completely nightmare. When you first come in, the staff make you sign a paper. - do not sign! We immediately checked out of there. We cannot bare to sleep in dungeon.
Read More
Warsan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Everything was nice and we liked
Martin
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Room wasn’t has advertised, no fridge, no Minibar, no hair dryer, also said it sleeps 4 but only had a double bed. Constant power and water outages. Some maintenance issues. Resort is starting to look tired. This is just a quick off the top of my head list.
Hikma
4.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

I have never been so disappointed at a hotel, I had to change like three rooms because the toilet flash was not working. They was an awful pipe smell of sewage in the toilet. customer service was appalling. The food was ridiculously expensive and was just trash. The Wi-Fi was a joke.
Zulfikar
8.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Nice beach view room
Shahid
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

The advertised superior room was not for 4 people, this was disclosed on check in, despite giving a call to the hotel reception a day before to confirm the booking of 4 people, on arrival the receptionist James was not courteous and asked me to book another room. Upon showing all evidence on my booking using Xpedia app and reservation at the hotel. The room was not clean. We checked out the next day early morning. The hotel staff are not professional and couldn’t even sympathize with our situation
Read More
nancy
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Rooms were stuffy, staff was unpleasant and I had no value for the money indicated. I never stayed
Edgar
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Room was spacoius and had balcony at reasonable rates.
Marie
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 28 minggu yang lalu

Hotels.com verified review

ROOM OK but could be better..shhets not veey clean. I aslo had to pay a higher price than the Hotels.com.price 214 USD but was charged 22 USD as theybused their own exchange rate. Staff nice. Extremly expensive breakfast 2500 KES /20 USD not included in the room It is not Luxury but very run down.Restaurang seems to very popr - so.many complaomt and expe aive so I never tried it but find very good places outside with normal with decent prices and high quality Beach very dirty with platic bottles and debris everywhere. Also sewage system from Mombasa goes straigh out in the sea so swimming there to avoided. However the 33 m swimming pool was nice and clean and the gym ok in partcular the gym master trainers hat gave training couses in the morning. But overall the hotel.is overrated and it seems like no investment is done to improve the pla e.
Read More
Bilangan ulasan setiap halaman
20
40

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Luar Bangunan 4 Cocoa Luxury Resort, Nyali

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Penilaian & Ulasan Keseluruhan Cocoa Luxury Resort, Nyali

Sumber lain (296)
7.0
Baik
Daripada 296 ulasan
Kebersihan

7.2

Keselesaan Bilik

7.2

Lokasi

8.8

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Cocoa Luxury Resort, Nyali

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Mary
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The front staff are very friendly 💯👏👏 however during dinner, there were no varieties and also drinks were not included, at least a glass of juice per person would work. I Also requested for a packed breakfast, however there was no menu to choose from, and also was packed without cutlery. My daughter accidentally scratched her face at the beach, we requested for a first aid or an Elastoplast, only to be told it was not available. At the poolside, we ordered chicken nuggets and lollipops but they were not well cooked. I called the waiter to send the food back to the kitchen, but we never saw the food again
Read More
Hasifah
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Rooms were clean the staff very welcoming and caring they were no nearby shops and air conditioning was so perfect
Duilio Diego
icon-
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Funziona bene se hai un problema la signora lylian lo risolve, due grandi piscine e vicino ad una spiaggia pubblica, a 10 minuti dai centri commerciale
Kenya Oscar
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Excellent staff and decent amenities
Enric
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Vistas a playa. Pereonal amable. Bar correcto.
Torben
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Alt var pænt og rent, værelset var fint med god terrasse og udsigt til havet. Der manglede en remote til a/c men personalet kom med den meget hurtigt. Meget behageligt ophold og kommer gerne tilbage.
William
2.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

The ocean was visible from my patio. I don't use spas.
Gabriela
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

This hotel used fo be legendary. It is going through mayor renovations. We were given an unacceptable room at first and we were trying to leave but the manager made sure we were transferred to a much better one. We had a great time with the nicest staff, a great gym and classes every day.
Mariam
2.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

I was checked into the garden side of the resort upon arrival, which honestly felt like an abandoned section of the property. The bathrooms were outdated and in very poor condition & covered in mold and felt extremely unhygienic. The bedsheets were dirty, with visible stains, bugs, and insect shells. AC was also not working. I asked to get moved to a different room. Staff attempted to move me to several diff rooms, but they were all in similar condition. I waited over 2hrs before being placed in a somewhat better room (bedding wise). I was told that management would relocate me the following morning once other guests checked out on the other side of the resort. The next day, i was moved to a beach-view room, but unfortunately,the bathroom conditions wasnt any better. It just had a newer sink. Room service came in while i was sleeping. Which shocked me, bc I’ve never had that happen to me. Like why? BTW, None of the elevators were working. If you’re traveling with children, elderly, someone with a disability, or heavy luggage, be prepared to use the stairs at all times. Overall, this was one of the worst experience I’ve had. When I asked about leaving that same night, I was informed there were no refunds. I ended up spending as little time in the room as possible each day. There was nothing luxurious about this resort, it felt empty and lifeless, almost like a ghost town, especially compared to the nearby beachfront hotels. I would not choose to stay here again.
Read More
Paul
icon-
6.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

This place could be so much more with some TLC. The location and beach front position are lovely. Great grounds and spacious rooms but everything here needs updating. Decorating. Rooms. Appliances. A spa that is open when it says it is. The food in the restaurants. Juice that is juice and not some water based cordial. Unfriendly staff. I wish for a large developer to come in and provide a huge makeover but as it is I could not recommend it to anyone.
Read More
Alexander
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

The rooms and amenities are in need of renovations. The level of services were mixed. However, the staff were friendly.
Ayan
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
2.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

The pictures shown in website is completely opposite of reality. Yes it’s water Front but the hotel is literally falling apart with mold everywhere. The hotel denote was dirty and cracked wood. Toilet not working, the bedsheet dirty. I don’t believe this hotel was maintained for the last 50yrs. It was completely nightmare. When you first come in, the staff make you sign a paper. - do not sign! We immediately checked out of there. We cannot bare to sleep in dungeon.
Read More
Warsan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Everything was nice and we liked
Martin
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Rekreasi
6.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Room wasn’t has advertised, no fridge, no Minibar, no hair dryer, also said it sleeps 4 but only had a double bed. Constant power and water outages. Some maintenance issues. Resort is starting to look tired. This is just a quick off the top of my head list.
Hikma
4.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

I have never been so disappointed at a hotel, I had to change like three rooms because the toilet flash was not working. They was an awful pipe smell of sewage in the toilet. customer service was appalling. The food was ridiculously expensive and was just trash. The Wi-Fi was a joke.
Zulfikar
8.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Nice beach view room
Shahid
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Rekreasi Percutian Keluarga
2.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

The advertised superior room was not for 4 people, this was disclosed on check in, despite giving a call to the hotel reception a day before to confirm the booking of 4 people, on arrival the receptionist James was not courteous and asked me to book another room. Upon showing all evidence on my booking using Xpedia app and reservation at the hotel. The room was not clean. We checked out the next day early morning. The hotel staff are not professional and couldn’t even sympathize with our situation
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nancy
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Rekreasi Percutian Keluarga
2.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Rooms were stuffy, staff was unpleasant and I had no value for the money indicated. I never stayed
Edgar
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Rekreasi Percutian Keluarga
8.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Room was spacoius and had balcony at reasonable rates.
Marie
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Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 28 minggu yang lalu

Hotels.com verified review

ROOM OK but could be better..shhets not veey clean. I aslo had to pay a higher price than the Hotels.com.price 214 USD but was charged 22 USD as theybused their own exchange rate. Staff nice. Extremly expensive breakfast 2500 KES /20 USD not included in the room It is not Luxury but very run down.Restaurang seems to very popr - so.many complaomt and expe aive so I never tried it but find very good places outside with normal with decent prices and high quality Beach very dirty with platic bottles and debris everywhere. Also sewage system from Mombasa goes straigh out in the sea so swimming there to avoided. However the 33 m swimming pool was nice and clean and the gym ok in partcular the gym master trainers hat gave training couses in the morning. But overall the hotel.is overrated and it seems like no investment is done to improve the pla e.
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