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  6. Gem Beach Resort

Gem Beach Resort

Lot 2135 Batu Rakit, Mengabang Lekar, Batu Rakit, Kuala Nerus, Kuala Terengganu, Malaysia, 21020
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Kolam Renang

Tarikan berhampiran
Terengganu International Endurance Park
(6.68 km)
Penarik Beach
(11.38 km)
Sultan Mahmud Airport (TGG)
(11.70 km)
Sekolah Kebangsaan Lembah Bindung
(12.24 km)
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Masa petang ada katak dalam bilik air. Panggil buang. Waktu pagi ada lagi katak masuk dam bilik air. Kami memang penggeli katak. Rasa trauma.
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Perkhidmatan lobi adalah baik dan bermanfaat. Keadaan tandas perlu diperbaiki, air tab mandi tidak mengalir lancar, air bertakung di dalam tab mandi selepas mandi. Bilik gim kurang kekurangan penyelenggaraan dan bau busuk di dalam makanan adalah sukar kerana restoran hanya beroperasi pada hari tersebut kerana tetamu yang tidak mencukupi.
11 ulasan
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Hasil Penarafan
Sangat teruk
Sangat Baik
Luar biasa
Adelin G
NO Water & NO Electricity
In fact they deserve NO STAR. Checked in on 7th July (Hari Raya Holiday). Checked into our room at 2pm, after spending sometime earlier at the beach and was horrified to find out there's NO WATER or ELECTRICITY supply in the room. Not just our room but all the rooms at the resort. Checked with reception and was told water supply will be back by 6pm that evening. Electricity was RESTORED at 6pm but the water supply NEVER came. At 6pm - we were told that by 9pm water supply will be restored. We check again after dinner and was told hopefully by midnight. We woke up next morning STILL NO WATER SUPPLY. Instead of providing clean water to guests to wash up in the morning, GEM Island Resort was unscrupulous enough to SELL bottles of mineral water to their guest for their basic needs. HAD ENOUGH OF THIS RESORT AND DECIDED TO CHECK OUT EARLY. At check out, we requested for a rebate but the receptionist told us that the resort has done a lot for us and he has had it with all the resort guests complaints. We couldn't wait to get out of this hell resort back to Kuala Terrenganu to clean ourselves up.
Family - 19 Jul 2016
Not worth the money spent
What a disappointment. Right from the greeting we thought that something was off. We were going to pay for the two nights we were intending to stay, but the receptionist said she would just take one night worth as it will be difficult to return the money if i decide not to stay the 2nd night. We were given a room at the far end (requiring quite a bit of walk) despite asking for an easy access as we have a child with us. When we asked if someone can assist us with our luggage (since it is quite a walk with quite a few stairs), we were told there was none. The room needs some serious refurbishing and you can see how they haven't done any maintenance. The card wouldn't fit the slot, so someone from housekeeping came and slotted in a folded uno card to get the electricity going! I had to ask him to sweep the floor as it was so dusty. The room seemed like it hasn't been occupied for quite awhile! The water in the shower is a joke. I thought the bath towel was the floor towel as it was so thin and worn. I could keep on typing but i think you got my gist... We actually moved out the same night to look for a better place elsewhere!
Family - 18 Mac 2016
A few of the previous comments may have been justified at the time but as John posted below, they are making some big improvements. Every room has a brand new mattress and pillows and are being refurbished. Staff are brilliant, really attentive and pleasant.
Business - 21 Apr 2014
Home for the next 5 years
I am currently staying at the Gem Beach Resort, been here 4 weeks and will be here for the next 5 years as myself and colleagues use the hotel as a second home. We are on a month on month off rotation. On arrival the first impressions were good, check in well organized, just required signature. The rooms are a bit dated but they have refurbished one of the wings and are just waiting for certification to allow the rooms to be occupied. They are going to refurbish the other wings as well. In the meantime they have replaced all of the mattresses and pillows and bedding. The small gym is going to be updated as well with a larger amount of machines. The staff are excellent and very friendly, they were quite reserved at the beginning (as you would expect with it being a Muslim state), but now they joke and laugh along with us. The meals are very good and the chef is varying the menu every day so it is over a week before there are any repeats in the dishes. Breakfast for me is fine as all i have is cereal & toast, but there are cooked items and freshly cooked eggs available for those who want them. If i was staying here as a vacation resort i would be slightly disappointed the way it is now but when the upgrades are completed it will be a very nice resort. The other comments regarding the beach are accurate with the oil and debris, the management are clearing their section of the beach and many locals are also clearing small sections and once the waves die down the amount of debris washed up will reduce, as far as the oil goes they do not know where it came from and are trying to clean it as best as they can. Further updates will be posted as work progresses
Business - 30 Jan 2014
Could get better
Stayed there for 3 days for a course. Gem beach is located away from city, 30 km from Kuala Terengganu. Hidden from main road and really a beach front resort. So it is good for someone who want to escape from hustle & bustle of a city. The architecture of the resort is of traditional & tropical design, really nice. But probably that all the good things about the resort. Can see lot of wood structure rotten, metal appliances rusted and look most of the repair done in a slip shot way. The lobby is nice, but again all the furniture look aged. Check in was fast, but that because I'm the only one there. The room rather small, the bed really uncomfortable. There hardly any complimentary toiletries, so one need to bring on your own. 3 days there, nobody came to do the cleaning. TV, still an old boxy CRT set. Got few channel to chose but the picture is terrible. The reception for mobile phone line also poor here, esp Maxis, so be ready to be cut off from outside world, unless that is the intention. Pool, look not been properly maintained. The meal, don't expect all large variety of meals, not even a handful of choice, rather really mediocre. With the price they offer, I think it just not worth it. But it could get better with proper maintenance and some ( or rather lot of) repair and refurbish.
Business - 28 Nov 2013
Lihat ulasan lain
Bermula 1 September 2017, tetamu hotel yang bukan warga Malaysia atau bukan Penduduk Tetap Malaysia perlu membayar cukai pelancongan sebanyak MYR 10 untuk 1 bilik 1 malam bagi semua hotellihat lagi

Kemudahan hotel


  • Kemudahan Umum
    • Parkir
    • Restoran
  • Aktiviti
    • Kolam kanak-kanak
    • Kolam renang terbuka
  • Perkhidmatan Hotel
    • Meja depan
  • Kemudahan Internet
    • WiFi percuma

      Masa Daftar Masuk dan Daftar Keluar

      Daftar masuk: 14.00
      Daftar keluar: 12.00

      Penginapan di Gem Beach Resort ialah pilihan yang baik apabila anda melawat Batu Rakit.

      Gem Beach Resort mempunyai lokasi yang baik, juga berhampiran Lapangan Terbang Sultan Mahmud Airport (TGG), yang hanya sejauh 11.7 km.

      resort ini amat mudah ditemui kerana kedudukannya yang strategik berdekatan dengan kemudahan awam.

      Tentang Gem Beach Resort

      Perkhidmatan terbaik dan pelbagai kemudahan yang disediakan akan membuat anda berpuas hati sepanjang penginapan anda di Gem Beach Resort.

      Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

      Nikmati hidangan kegemaran anda dengan makanan istimewa dari Gem Beach Resort eksklusif untuk anda.

      Dengan semua kemudahan yang ditawarkan, Gem Beach Resort adalah tempat yang sesuai untuk menginap.

      Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.