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El Taj Oceanfront & Beachside Condo Hotel

Hotel
9.0
/10
Cemerlang
1,005 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

glen

10.0
/ 10
Very nice condo style rooms with a major grocery store about a 15 mn walk - so making our own meals was a bonus. Staff friendly, on point and all speak solid English (Making up for my terrible Spanish ability.) Housekeeping shows up when you want them. Location is close to many of the more famous bars on the famous 5th Ave strip. Pool area nice, but small by "resort" standards. It's enough to keep young kids happy. Also doesn't get a lot of sun. Ocean access here, but this part of beach has major erosion so plan on walking down the street either North or South 15/20 minutes to find more of that classic Playa sand.

Sandy

10.0
/ 10
Veryx clean, super attentive staff. They answer all questions. Very nice and comfortable trip...they acknowledged my children.

Shannon

10.0
/ 10
The location, cleanliness and customer service was excellent. There is an Oceanside and a beachside to the resort. If you book beachside, there isn’t an elevator. Just so people are aware if they have mobility issues. Rooms are generous in size. The beach is a fishing dock, so they have a shuttle to another beach. Would stay here again.
Di Kawasan
Lihat Peta
1 Norte Esquina Calle 14 Norte, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
El Taj Oceanfront & Beachside Condo Hotel terletak di kawasan / bandar Solidaridad. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran El Taj Oceanfront & Beachside Condo Hotel

1 Norte Esquina Calle 14 Norte, Solidaridad, Estado de Quintana Roo, Mexico, 77710
Temui Lebih Banyak Tempat
Lobi El Taj Oceanfront & Beachside Condo Hotel
Luar Bangunan 2 El Taj Oceanfront & Beachside Condo Hotel

Ketahui Lebih Lanjut Mengenai El Taj Oceanfront & Beachside Condo Hotel

General


Berdekatan Pantai Utama Playa del Carmen

Location


Dengan penginapan di El Taj Oceanfront & Beachside Condo Hotel, anda akan berada betul-betul di tengah Playa del Carmen, berdekatan dengan Pantai Utama Playa del Carmen dan Quinta Avenida. Hotel mewah ini berada 0.5 km dari Pantai Mamitas dan 0.7 km dari Pusat Beli-belah Quinta Alegría.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Calle 12 - 0.1 km / 0.1 mi
Pantai Utama Playa del Carmen - 0.1 km / 0.1 mi
Calle Corazón - 0.3 km / 0.2 mi
Pusat Beli-belah Quinta Alegría - 0.3 km / 0.2 mi
Quinta Avenida - 0.3 km / 0.2 mi
Muzium Frida Kahlo - 0.5 km / 0.3 mi
Gereja Katolik Nuestra Senora del Carmen - 0.5 km / 0.3 mi
Muzium Wonders 3D - 0.5 km / 0.3 mi
Jeti Navega - 0.5 km / 0.3 mi
Pantai Mamitas - 0.5 km / 0.3 mi
Riviera Gran Casino - 0.6 km / 0.4 mi
Central Square - 0.6 km / 0.4 mi
Chabad Playa del Carmen - 0.7 km / 0.4 mi
Mercado Playa del Carmen - 0.7 km / 0.4 mi
Taman Pengasas - 0.8 km / 0.5 mi

Lapangan terbang terdekat ialah:
Cozumel, Quintana Roo (CZM-Lapangan Terbang Antarabangsa Cozumel) - 34.2 km / 21.3 mi
Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 56.3 km / 35 mi

Lapangan terbang pilihan untuk El Taj Oceanfront & Beachside Condo Hotel ialah Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun).

Facilities


Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk 2 kolam renang terbuka dan pusat kecergasan. Kemudahan tambahan di hotel Mediterranean ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan perkhidmatan perkahwinan. Cukup mudah untuk mengunjungi tempat tarikh berdekatan dengan pengangkutan ulang-alik kawasan (dengan surcaj) yang disediakan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Menjamu selera di ASI Beach Club, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Snek juga tersedia di kedai kopi atau kafe. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan penuh disediakan pada setiap hari dari 7:00 hingga 12:00 tengah hari dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah sebuah daripada 57 bilik tamu yang dihias secara berasingan, serta menampilkan dapur dengan dapur dan ketuhar gelombang mikro. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi peti besi dan pembancuh kopi/teh serta telefon dengan panggilan tempatan percuma.

Semua kemudahan dari El Taj Oceanfront & Beachside Condo Hotel

Kolam Renang El Taj Oceanfront & Beachside Condo Hotel
Kolam Renang
Kemudahan Hiburan El Taj Oceanfront & Beachside Condo Hotel
Kemudahan Hiburan
Pusat Kecergasan El Taj Oceanfront & Beachside Condo Hotel
Pusat Kecergasan
Ruang Umum El Taj Oceanfront & Beachside Condo Hotel
Ruang Umum
Lobi El Taj Oceanfront & Beachside Condo Hotel
Lobi

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Aktiviti

  • Kolam renang terbuka
  • Kemudahan luar
  • Spa
  • Taman
  • Tuala pantai

Pengangkutan

  • Pengangkutan dari lapangan terbang
  • Penyimpanan basikal
  • Shuttle taman tema
  • Parkir yang selamat
  • Shuttle kawasan berhampiran

Umum

  • Lokar
  • Kawasan merokok
  • Dewan sambutan
  • Parkir
  • Teres

Kemudahan Umum

  • Kedai kopi
  • Parkir
  • Peti keselamatan

Makanan dan Minuman

  • Hidangan vegetarian
  • Sarapan

Kemudahan Internet

  • WiFi percuma

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di El Taj Oceanfront & Beachside Condo Hotel

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00

Haiwan Peliharaan

Only Dogs Allowed

Dasar Tambahan

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit Kerugian Barang Pecah: USD 250 sepenginapan

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Hartanah ini tidak memerlukan dokumentasi kesihatan semasa mendaftar masuk, Hos/pengurus hartanah profesional, Mesra LGBTQIA+, Tepi lautan, Had tinggi tempat letak kenderaan dikenakan, Berdekatan dengan pantai, Tiada jaminan bilik bebas hingar, Transaksi tanpa tunai disediakan, Pekerja Penting Sahaja - TIDAK, Hartanah ini tidak menawarkan ujian COVID-19 di lokasi, Tiada Lif
  • Fi untuk sarapan penuh: kira-kira USD 20 seorang
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 115 setiap kenderaan (sehala, maksimum seramai 4 orang)
  • Bayaran haiwan kesayangan: USD 100 setiap penginapan, sepenginapan serta USD 100 bayaran pembersihan sekali
  • Bayaran katil bayi: USD 10.0 semalam
  • Bayaran katil lipat simpan: USD 15.0 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di El Taj Oceanfront & Beachside Condo Hotel
57
Bilangan tingkat di El Taj Oceanfront & Beachside Condo Hotel
4
Fasilitas lain di El Taj Oceanfront & Beachside Condo Hotel
Perkhidmatan dobi, Kakitangan berbilang bahasa, Perkhidmatan perkahwinan, Penyimpanan bagasi, Penyambut tetamu 24 jam

Soalan lazim tentang El Taj Oceanfront & Beachside Condo Hotel

Apa facilities yang tersedia di El Taj Oceanfront & Beachside Condo Hotel?
Berikut facilities yang ada di El Taj Oceanfront & Beachside Condo Hotel seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di El Taj Oceanfront & Beachside Condo Hotel?
Masa check-in di El Taj Oceanfront & Beachside Condo Hotel bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah El Taj Oceanfront & Beachside Condo Hotel menyediakan sarapan pagi?
Ya, El Taj Oceanfront & Beachside Condo Hotel menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh El Taj Oceanfront & Beachside Condo Hotel?
El Taj Oceanfront & Beachside Condo Hotel ialah hotel bertaraf 4.5-bintang.
Berapakah bilangan tingkat di El Taj Oceanfront & Beachside Condo Hotel?
El Taj Oceanfront & Beachside Condo Hotel mempunyai 4 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di El Taj Oceanfront & Beachside Condo Hotel

Penilaian & Ulasan Keseluruhan El Taj Oceanfront & Beachside Condo Hotel

Sumber lain (1,005)
9.0
Cemerlang
Daripada 1,005 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.2

Lokasi

9.0

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong El Taj Oceanfront & Beachside Condo Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Crystal
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

I was not able to stay at the hotel because the US state department advised Americans not to visit Mexico at the time of my reservation. The cartels were fighting at the time . I felt unsafe and the hotel would not refund my money.
glen
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Very nice condo style rooms with a major grocery store about a 15 mn walk - so making our own meals was a bonus. Staff friendly, on point and all speak solid English (Making up for my terrible Spanish ability.) Housekeeping shows up when you want them. Location is close to many of the more famous bars on the famous 5th Ave strip. Pool area nice, but small by "resort" standards. It's enough to keep young kids happy. Also doesn't get a lot of sun. Ocean access here, but this part of beach has major erosion so plan on walking down the street either North or South 15/20 minutes to find more of that classic Playa sand.
Read More
Sandy
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Veryx clean, super attentive staff. They answer all questions. Very nice and comfortable trip...they acknowledged my children.
Christopher
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Very nice property with a great staff and location.
Jonathan
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great pool and beautiful room. Unfortunately,lots of issues with water cooler, sink draining, and temperature control in room.
Shannon
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The location, cleanliness and customer service was excellent. There is an Oceanside and a beachside to the resort. If you book beachside, there isn’t an elevator. Just so people are aware if they have mobility issues. Rooms are generous in size. The beach is a fishing dock, so they have a shuttle to another beach. Would stay here again.
Read More
Natasha
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Room was very comfortable and clean. Great views of the water, great location. Staff was very nice. Very disappointed that the jets of our private hot tub didn't work considering this was a major factor of us booking at this resort. Room 337. Also does not have any beach so if you like to walk along the sand / shore line, you cant here.
Read More
Dahlia
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Really spacious room and friendly helpful staff. Excellent location! We didn’t spend a lot of time there but did enjoy some drinks and food at the restaurant by the pool. It was very comfortable for our group. The swimming beach is not too far of a walk at all.
Alison
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Great staff - very helpful front desk. Great to have clean beach towels and chairs from front desk for the stay. Secure parking. Funky design of condo blocks with lots of beautiful plants and a great pool
Wendy
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

First of all we stayed in unit 315 so I can not comment on the other Suites on the property. The El Taj is rated as a five-star Resort and wow where we shocked that it is. Our suite was a huge disappointment. Run down, dishwasher not working, gap in refrigerator seal that made everything in the fridge wet and water from air conditioning dripping from ceiling. Oh and the water cooler had a problem with the water freezing so we couldn't get any water out of it. Also if you're looking for a beach this Resort isn't it. Unfortunately the beach has be completely washed away. Now having said that the staff was absolutely wonderful and helped us as much as they could but the units are individually owned so need to be updated and repaired by the owner of the unit. Overall the place is in need of a renovation. The restaurant at the front of the resort is a nice place to sit and enjoy watching the ocean and the food was definitely decent. I would have given it a two-star but the staff was really awesome and did as much as they could especially Yaz. Maybe I should mention unit 315 was a two bedroom Ocean View penthouse which I'm sure was wonderful when it was new.
Read More
France
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

We stayed in room 532, right off the main entrance. A bit loud at times given people coming and going in the evening. The room itself was very spacious, very clean offering lots of amenities. Big bathroom and bedroom with a comfortable bed. We had a complimentary small bag of coffee, which was nice! Pool towels are provided and you can swap them often. 2 pools are available - we found the one across the street, not the one facing the ocean, was nicer. There is no beach in front of the hotel but a 5 min walk will get you there. Overall, we enjoyed our stay and the staff was great.
Read More
April
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Great location, they have own parking garage but you don’t need a car because it’s walkable area. Nice updated condo. You can buy groceries because it has its own kitchen, fully stocked with everything you need. Comfy bed,
Joseph
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The property is good for the money. The problem is the terrible management. No clue, apparently, that the hotel manager is responsible for the guests' happiness. The receptionist who attended me leaked my personal private information to a gang of scammers and I got calls and texts messages right away from the 'police chief' apparently. The messages seemed to come from the Taj's reception, but they did not. It was an attempt at extortion. I only gave my information to one person, so it is clear what happened. Beware, scammers give commissions to hotel receptionists for your personal details. It's the real Mexico. The condo has a nice terrace to have breakfast, but every day of the week I was there, repairs were ongoing, and instead of the sound of running water and bird songs, the air was filled with the screech of an angle grinder and other power tools. I asked for a quiet condo and they gave me the one above the boiler room. Almost impossible to sleep at night with the pumps going. It's good I didn't need the A/C, because it makes a hell of a racket too. I complained to no effect. I was told there would be a big investigation about the leak of private information, but I never heard back. Maybe you will get better luck. But if it happened to me, it could happened to you. This place is NOWHERE near a beach, despite what pictures might suggest. The nearest beach is about a 15 minutes walk away. AVOID !!!!
Read More
Susana
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Stayed in the penthouse and had everything needed for a comfortable stay. Only thing I would have liked was to have direct access to a beach that we could swim in.
bozena
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

The location was beautiful, gorgeous property garden.
Alessandra Mac Carthy
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The hotel is basic and is waterfront but does not have a beach. The staff is accommodating but nothing luxurious or stand out about the property
Jessica
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Yes
Bessie
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

The elevator was down the entire time and we had to move our luggage up and down 3 flights. They don't clean the rooms or change your towels, so if you're used to nicer places, this is not it. The shower also has sand in it, so not thoroughly cleaned. Location was okay, but would stay at a Marriott next time instead, higher quality and more predictable. The service was okay, but no one used any logic except the supervisor, they tried to charge us for a ride that never came at the airport - after we were waiting there for an hour. Would not recommend this place, it's not worth your money and I'm not sure why it gets good reviews.
Read More
Ann
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Staff was super helpful and friendly. Clean rooms
Pernilla
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Fantastiskt hotell! Vänlig personal, fräscht överallt och vår lägenhet var över förväntan. Vi bodde i penthouse med 3 sovrum, vi älskade havsutsikten och vår privata terrass med jacuzzi. Rekommenderar det här hotellet varmt!
Bilangan ulasan setiap halaman
20
40

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Tempah Penginapan Anda Sekarang
Luar Bangunan 4 El Taj Oceanfront & Beachside Condo Hotel

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Penilaian & Ulasan Keseluruhan El Taj Oceanfront & Beachside Condo Hotel

Sumber lain (1,005)
9.0
Cemerlang
Daripada 1,005 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.2

Lokasi

9.0

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong El Taj Oceanfront & Beachside Condo Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Crystal
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

I was not able to stay at the hotel because the US state department advised Americans not to visit Mexico at the time of my reservation. The cartels were fighting at the time . I felt unsafe and the hotel would not refund my money.
glen
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Very nice condo style rooms with a major grocery store about a 15 mn walk - so making our own meals was a bonus. Staff friendly, on point and all speak solid English (Making up for my terrible Spanish ability.) Housekeeping shows up when you want them. Location is close to many of the more famous bars on the famous 5th Ave strip. Pool area nice, but small by "resort" standards. It's enough to keep young kids happy. Also doesn't get a lot of sun. Ocean access here, but this part of beach has major erosion so plan on walking down the street either North or South 15/20 minutes to find more of that classic Playa sand.
Read More
Sandy
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Veryx clean, super attentive staff. They answer all questions. Very nice and comfortable trip...they acknowledged my children.
Christopher
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Very nice property with a great staff and location.
Jonathan
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great pool and beautiful room. Unfortunately,lots of issues with water cooler, sink draining, and temperature control in room.
Shannon
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The location, cleanliness and customer service was excellent. There is an Oceanside and a beachside to the resort. If you book beachside, there isn’t an elevator. Just so people are aware if they have mobility issues. Rooms are generous in size. The beach is a fishing dock, so they have a shuttle to another beach. Would stay here again.
Read More
Natasha
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Room was very comfortable and clean. Great views of the water, great location. Staff was very nice. Very disappointed that the jets of our private hot tub didn't work considering this was a major factor of us booking at this resort. Room 337. Also does not have any beach so if you like to walk along the sand / shore line, you cant here.
Read More
Dahlia
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Really spacious room and friendly helpful staff. Excellent location! We didn’t spend a lot of time there but did enjoy some drinks and food at the restaurant by the pool. It was very comfortable for our group. The swimming beach is not too far of a walk at all.
Alison
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Great staff - very helpful front desk. Great to have clean beach towels and chairs from front desk for the stay. Secure parking. Funky design of condo blocks with lots of beautiful plants and a great pool
Wendy
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

First of all we stayed in unit 315 so I can not comment on the other Suites on the property. The El Taj is rated as a five-star Resort and wow where we shocked that it is. Our suite was a huge disappointment. Run down, dishwasher not working, gap in refrigerator seal that made everything in the fridge wet and water from air conditioning dripping from ceiling. Oh and the water cooler had a problem with the water freezing so we couldn't get any water out of it. Also if you're looking for a beach this Resort isn't it. Unfortunately the beach has be completely washed away. Now having said that the staff was absolutely wonderful and helped us as much as they could but the units are individually owned so need to be updated and repaired by the owner of the unit. Overall the place is in need of a renovation. The restaurant at the front of the resort is a nice place to sit and enjoy watching the ocean and the food was definitely decent. I would have given it a two-star but the staff was really awesome and did as much as they could especially Yaz. Maybe I should mention unit 315 was a two bedroom Ocean View penthouse which I'm sure was wonderful when it was new.
Read More
France
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

We stayed in room 532, right off the main entrance. A bit loud at times given people coming and going in the evening. The room itself was very spacious, very clean offering lots of amenities. Big bathroom and bedroom with a comfortable bed. We had a complimentary small bag of coffee, which was nice! Pool towels are provided and you can swap them often. 2 pools are available - we found the one across the street, not the one facing the ocean, was nicer. There is no beach in front of the hotel but a 5 min walk will get you there. Overall, we enjoyed our stay and the staff was great.
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April
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Great location, they have own parking garage but you don’t need a car because it’s walkable area. Nice updated condo. You can buy groceries because it has its own kitchen, fully stocked with everything you need. Comfy bed,
Joseph
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The property is good for the money. The problem is the terrible management. No clue, apparently, that the hotel manager is responsible for the guests' happiness. The receptionist who attended me leaked my personal private information to a gang of scammers and I got calls and texts messages right away from the 'police chief' apparently. The messages seemed to come from the Taj's reception, but they did not. It was an attempt at extortion. I only gave my information to one person, so it is clear what happened. Beware, scammers give commissions to hotel receptionists for your personal details. It's the real Mexico. The condo has a nice terrace to have breakfast, but every day of the week I was there, repairs were ongoing, and instead of the sound of running water and bird songs, the air was filled with the screech of an angle grinder and other power tools. I asked for a quiet condo and they gave me the one above the boiler room. Almost impossible to sleep at night with the pumps going. It's good I didn't need the A/C, because it makes a hell of a racket too. I complained to no effect. I was told there would be a big investigation about the leak of private information, but I never heard back. Maybe you will get better luck. But if it happened to me, it could happened to you. This place is NOWHERE near a beach, despite what pictures might suggest. The nearest beach is about a 15 minutes walk away. AVOID !!!!
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Susana
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Stayed in the penthouse and had everything needed for a comfortable stay. Only thing I would have liked was to have direct access to a beach that we could swim in.
bozena
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

The location was beautiful, gorgeous property garden.
Alessandra Mac Carthy
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The hotel is basic and is waterfront but does not have a beach. The staff is accommodating but nothing luxurious or stand out about the property
Jessica
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Yes
Bessie
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

The elevator was down the entire time and we had to move our luggage up and down 3 flights. They don't clean the rooms or change your towels, so if you're used to nicer places, this is not it. The shower also has sand in it, so not thoroughly cleaned. Location was okay, but would stay at a Marriott next time instead, higher quality and more predictable. The service was okay, but no one used any logic except the supervisor, they tried to charge us for a ride that never came at the airport - after we were waiting there for an hour. Would not recommend this place, it's not worth your money and I'm not sure why it gets good reviews.
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Ann
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Staff was super helpful and friendly. Clean rooms
Pernilla
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Fantastiskt hotell! Vänlig personal, fräscht överallt och vår lägenhet var över förväntan. Vi bodde i penthouse med 3 sovrum, vi älskade havsutsikten och vår privata terrass med jacuzzi. Rekommenderar det här hotellet varmt!
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