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  5. Resort di Grand Solmar Pacific Dunes Resort, Golf & Spa
Lihat Penginapan Lain di Los Cabos

Grand Solmar Pacific Dunes Resort, Golf & Spa

Resort
Mencari bilik untuk anda...
8.8
/10
Sangat Baik
220 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Christine

10.0
/ 10
The property was maintained impeccably. The rooms were lovely and decorated tastefully. The shower pressure was impressive. We had a studio but the size was easily that of an exceptionally large one bedroom. Being able to walk out and get directly into the pool was wonderful. The yoga class every Morning taught by Valerie was a great way to start the day. This property was impressive. If you’re an ocean swimmer you will not be able to get into the water. It’s a black flag beach. Huge beach and great place to walk for exercise or watch the sunset. Give it a try and you will not be disappointed. Christine - Fort Collins, Colorado
Lihat terjemahan

Ravi

10.0
/ 10
Amazing resort. It’s away from everything so don’t plan for an easy ride into town. Great pool and water slides. Was pretty quiet coming in Jan 1st.
Lihat terjemahan

Robert

10.0
/ 10
Rooms were big and nice and spotless. Had kitchen living room, two baths and master suite. Overlooking the Pacific ocean
Lihat terjemahan
Di Kawasan
Lihat Peta
Carretera Todos Santos Km 120 #1, Zona Pacífico, Los Cabos, Estado de Baja California Sur, Mexico, 23473

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Penginapan di Grand Solmar Pacific Dunes Resort, Golf & Spa ialah pilihan yang baik apabila anda melawat Los Cabos. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Grand Solmar Pacific Dunes Resort, Golf & Spa

Carretera Todos Santos Km 120 #1, Zona Pacífico, Los Cabos, Estado de Baja California Sur, Mexico, 23473
Temui Lebih Banyak Tempat
Lobi Grand Solmar Pacific Dunes Resort, Golf & Spa
Lobi 2 Grand Solmar Pacific Dunes Resort, Golf & Spa

Ketahui Lebih Lanjut Mengenai Grand Solmar Pacific Dunes Resort, Golf & Spa

Lokasi


Penginapan di Grand Solmar Pacific Dunes Resort, Golf & Spa ialah pilihan yang baik apabila anda melawat Los Cabos.

Tentang Grand Solmar Pacific Dunes Resort, Golf & Spa

Grand Solmar Pacific Dunes Resort, Golf & Spa ialah pilihan terbaik bagi anda yang inginkan layanan mewah untuk percutian anda. Manjakan diri anda dengan perkhidmatan yang paling baik dan jadikan percutian anda kenangan yang tidak dapat dilupakan dengan menginap di sini.

resort ini ialah pilihan yang ideal bagi anda yang menceburi permainan golf, dari pemain baru hingga pemain profesional.

Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di Grand Solmar Pacific Dunes Resort, Golf & Spa, sebuah penginapan yang menarik untuk percutian keluarga anda.

Rawatan spa ialah salah satu ciri utama resort. Manjakan diri anda dengan rawatan santai yang menyegarkan anda.

Selain terletak berdekatan dengan pelbagai tempat menarik untuk pengembaraan anda, Grand Solmar Pacific Dunes Resort, Golf & Spa juga akan memberikan anda penginapan yang menyenangkan.

Pusat kecergasan resort ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Grand Solmar Pacific Dunes Resort, Golf & Spa adalah resort yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu resort ini.

Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Grand Solmar Pacific Dunes Resort, Golf & Spa.

Semua kemudahan dari Grand Solmar Pacific Dunes Resort, Golf & Spa

Bar, Kafe dan Lounge Grand Solmar Pacific Dunes Resort, Golf & Spa
Bar, Kafe dan Lounge
Kolam Renang Grand Solmar Pacific Dunes Resort, Golf & Spa
Kolam Renang
Kemudahan Hiburan Grand Solmar Pacific Dunes Resort, Golf & Spa
Kemudahan Hiburan
Pusat Kecergasan Grand Solmar Pacific Dunes Resort, Golf & Spa
Pusat Kecergasan
Ruang Umum Grand Solmar Pacific Dunes Resort, Golf & Spa
Ruang Umum

Aktiviti

  • Taman air
  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Pantai persendirian
  • Ruang TV
  • Spa
  • Kawasan berkelah
  • Taman
  • Rumah kelab
  • Kabana kolam renang (surcaj)
  • Gelongsor air
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Suratkhabar di lobi
  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Sukan & Rekreasi

  • Kereta golf
  • Kelab golf
  • Kecergasan
  • Latihan golf
  • Biliard
  • Padang golf

Kemudahan Berhampiran

  • Kedai cenderamata
  • Kedai
  • Kedai runcit
  • Salun rambut
  • ATM/Perbankan

Umum

  • Parkir
  • Pendiangan di lobi
  • Bankuet
  • Teres

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan
  • Bar snek

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Akses kerusi roda
  • Pembolehcapaian mudah

Kemudahan Umum

  • Kedai kopi
  • Lif
  • Kawasan bebas rokok

Mesra Keluarga

  • Kelab kanak-kanak (surcaj)
  • Kolam renang kanak-kanak

Pengangkutan

  • Shuttle kawasan berhampiran dengan surcaj
  • Parkir valet

Kemudahan Perniagaan

  • Stesen komputer

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Grand Solmar Pacific Dunes Resort, Golf & Spa

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
16:00 - 00:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pengesan asap
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
, Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan). Tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Service Animals Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 16:00 - 00:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Grand Solmar Pacific Dunes Resort, Golf & Spa
145
Bilangan tingkat di Grand Solmar Pacific Dunes Resort, Golf & Spa
1
Fasilitas lain di Grand Solmar Pacific Dunes Resort, Golf & Spa
Taman air, Pakej lamaran romantik, Kolam renang terbuka, Pantai persendirian, Ruang TV

Soalan lazim tentang Grand Solmar Pacific Dunes Resort, Golf & Spa

Apa facilities yang tersedia di Grand Solmar Pacific Dunes Resort, Golf & Spa?
Berikut facilities yang ada di Grand Solmar Pacific Dunes Resort, Golf & Spa seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Grand Solmar Pacific Dunes Resort, Golf & Spa?
Masa check-in di Grand Solmar Pacific Dunes Resort, Golf & Spa bermula dari 16:00 - 00:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Grand Solmar Pacific Dunes Resort, Golf & Spa menyediakan sarapan pagi?
Ya, Grand Solmar Pacific Dunes Resort, Golf & Spa menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Grand Solmar Pacific Dunes Resort, Golf & Spa?
Grand Solmar Pacific Dunes Resort, Golf & Spa ialah hotel bertaraf 4.5-bintang.
Berapakah bilangan tingkat di Grand Solmar Pacific Dunes Resort, Golf & Spa?
Grand Solmar Pacific Dunes Resort, Golf & Spa mempunyai 1 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Grand Solmar Pacific Dunes Resort, Golf & Spa

Penilaian & Ulasan Keseluruhan Grand Solmar Pacific Dunes Resort, Golf & Spa

Sumber lain (220)
8.8
Sangat Baik
Daripada 220 ulasan
Kebersihan

9.6

Keselesaan Bilik

9.0

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Grand Solmar Pacific Dunes Resort, Golf & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Christine
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The property was maintained impeccably. The rooms were lovely and decorated tastefully. The shower pressure was impressive. We had a studio but the size was easily that of an exceptionally large one bedroom. Being able to walk out and get directly into the pool was wonderful. The yoga class every Morning taught by Valerie was a great way to start the day. This property was impressive. If you’re an ocean swimmer you will not be able to get into the water. It’s a black flag beach. Huge beach and great place to walk for exercise or watch the sunset. Give it a try and you will not be disappointed. Christine - Fort Collins, Colorado
Read More
Ravi
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Amazing resort. It’s away from everything so don’t plan for an easy ride into town. Great pool and water slides. Was pretty quiet coming in Jan 1st.
Robert
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Rooms were big and nice and spotless. Had kitchen living room, two baths and master suite. Overlooking the Pacific ocean
Amber
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Great resort. The staff are superior and next level. The only downside is limited food options after dinner. You need to plan on eating early evening if you want to stay out late, this place gets chill after dark and only the soorts bar remains open late. Super beautiful resort, great amenities, fantastic ocean views. We had a great time and played golf too.
Read More
Stephen
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Nice room, helpful staff. Excellent location.
Adeeb
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

All pools are heated. Food is amazing and great service.
Adam Lawrence
8.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Food service in their major restaurant was spotty and slow. Otherwise very good food
Aaron
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

The room was excellent- very spacious, clean and fantastic view of the ocean and sunset!
Jorge
4.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

The resort is nice, but a lot of hidden fees; it is far from everything, and the food is mediocre at best. My wife purchased something from the gift shop and was told she could return it if it didn't fit. Given that they only had one size, we tried, but they only offered store credit. The pool staff and waiters were very nice.
Sandra
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Staff was friendly
Gaurav
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
4.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

We recently stayed at the Grand Solmar Pacific Dunes in Cabo and booked a Presidential Suite, which was one of the few highlights of our trip. The suite itself was spacious, beautifully appointed, and offered great views—definitely enough room for a family with kids to spread out and feel comfortable. However, the overall service experience left a lot to be desired, especially for a resort that markets itself as family-friendly. At first, the staff seemed attentive, but it quickly became apparent that the resort was operating during low season with very low occupancy, and this impacted almost every aspect of our stay. Services were stripped back, and it felt like the resort was nickel-and-diming guests just to keep basic operations running. A particularly frustrating example was the nanny service. We were told we had to hire one nanny per child, which already seemed excessive. We only requested the service for three hours, but within two hours, it was clear the quality was poor—our kids were hungry, upset, and crying, and the caregivers didn’t seem engaged or prepared. We ended the service early and voiced our concerns, but even after escalating to the manager, the resort insisted on charging us the full amount. There was no flexibility, no understanding, and certainly no effort to make it right, which is disappointing when traveling with young children.
Read More
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 57 minggu yang lalu

Hotels.com verified review

被安排到白天超級吵，晚上也不放過的客服
enrique
10.0
/10
Diulas 59 minggu yang lalu

Expedia Group verified review

Un lugar excelente para descansar y desconectarse del mundo, muy tranquilo, sin ruidos , playa no es segura para nadar
Lauren
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 68 minggu yang lalu

Hotels.com verified review

Ok where to start. Beautiful property and a beautiful penthouse room we reserved. My wife and I were on vacation with two girls ages 5 and 13 for 4 nights. We checked in and had to walk in some insane wind getting painful sand blown in our faces following the bellman while 2 golf carts sat unattended. Let me tell you for the 5 full days we were here the wind was relentless. So much so that only one small section of pool was usable, while the other areas sat empty. It seemed they were short on staff because we barely saw anyone and at one point we tried to get a taxi and the guy up front said he was from another hotel and didn't know anything. Also everytime we went to a restaurant or the lobby etc we had to deal with the heavy sand blown winds. No one was available for a ride. And to add to the terrible service here, the woman that worked at the market was rude and short and scowled at me even though I was trying to speak Spanish politely. The restaurant good quality is sub par and crazy expensive. A turkey sandwich for $33 and a bowl of strawberries $18 and the shrimp pasta $72. What?? Not many food options and you had to hunt for servers at the pool and go up and order by yourself. The spa and beauty area was closed while we were there every day as was the kids club. Not many lounge chairs by the only pool that wasn’t ice cold. So bottom line, the few staff that were on property were not very attentive or nice or helpful and the wind is unbearable.
Read More
Nicole
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

They refused to upgrade us because they said it would be too much work for housekeeping. They did not provide any of the VIP amenities and refused to let us check out even an hour later. Very poor service overall. The restaurants are also very expensive and mediocre quality. Our first time here was much better and after the poor service this time we won’t be back.
Read More
Olurotimi
10.0
/10
Diulas 73 minggu yang lalu

Expedia Group verified review

Great places to stay. Family oriented
john
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 79 minggu yang lalu

Expedia Group verified review

Beautiful, tasteful room with equally nice grounds and surroundings.
Joseph
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 84 minggu yang lalu

Hotels.com verified review

Long lines at deli for breakfast. Service very slow everywhere. Market store has very limited selection of items. Time share salespeople very annoying in lobby while checking in. Would not except that we were not interested in taking tour. Housekeeping had to be called to service room.
Mickael
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 84 minggu yang lalu

Expedia Group verified review

Staff is very nice and resort/rooms very clean Rooms are spacious and nice design but already show signs of wearing out. Strong humidity smell in room. Surroundings are “ok” but not great as construction going on (resort is not fully finished) In the middle of nowhere, transport not great (free shuttle but only every 2h, taxi prices are exorbitant) Only 2 restaurants on site. Exorbitant pricing for everything. Check reviews on Google for more details
Read More
Nicholas Leo
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 90 minggu yang lalu

Expedia Group verified review

Everything was great about our stay.The staff went above and beyond to make everything as easy as possible for the stay as well as being very attentive to detail.The property itself is beautiful and kept well.Hope to be back soon!
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

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Luar Bangunan 4 Grand Solmar Pacific Dunes Resort, Golf & Spa

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Penilaian & Ulasan Keseluruhan Grand Solmar Pacific Dunes Resort, Golf & Spa

Sumber lain (220)
8.8
Sangat Baik
Daripada 220 ulasan
Kebersihan

9.6

Keselesaan Bilik

9.0

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Grand Solmar Pacific Dunes Resort, Golf & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Christine
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The property was maintained impeccably. The rooms were lovely and decorated tastefully. The shower pressure was impressive. We had a studio but the size was easily that of an exceptionally large one bedroom. Being able to walk out and get directly into the pool was wonderful. The yoga class every Morning taught by Valerie was a great way to start the day. This property was impressive. If you’re an ocean swimmer you will not be able to get into the water. It’s a black flag beach. Huge beach and great place to walk for exercise or watch the sunset. Give it a try and you will not be disappointed. Christine - Fort Collins, Colorado
Read More
Ravi
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Amazing resort. It’s away from everything so don’t plan for an easy ride into town. Great pool and water slides. Was pretty quiet coming in Jan 1st.
Robert
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Rooms were big and nice and spotless. Had kitchen living room, two baths and master suite. Overlooking the Pacific ocean
Amber
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Great resort. The staff are superior and next level. The only downside is limited food options after dinner. You need to plan on eating early evening if you want to stay out late, this place gets chill after dark and only the soorts bar remains open late. Super beautiful resort, great amenities, fantastic ocean views. We had a great time and played golf too.
Read More
Stephen
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Nice room, helpful staff. Excellent location.
Adeeb
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

All pools are heated. Food is amazing and great service.
Adam Lawrence
8.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Food service in their major restaurant was spotty and slow. Otherwise very good food
Aaron
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

The room was excellent- very spacious, clean and fantastic view of the ocean and sunset!
Jorge
4.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

The resort is nice, but a lot of hidden fees; it is far from everything, and the food is mediocre at best. My wife purchased something from the gift shop and was told she could return it if it didn't fit. Given that they only had one size, we tried, but they only offered store credit. The pool staff and waiters were very nice.
Sandra
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Staff was friendly
Gaurav
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
4.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

We recently stayed at the Grand Solmar Pacific Dunes in Cabo and booked a Presidential Suite, which was one of the few highlights of our trip. The suite itself was spacious, beautifully appointed, and offered great views—definitely enough room for a family with kids to spread out and feel comfortable. However, the overall service experience left a lot to be desired, especially for a resort that markets itself as family-friendly. At first, the staff seemed attentive, but it quickly became apparent that the resort was operating during low season with very low occupancy, and this impacted almost every aspect of our stay. Services were stripped back, and it felt like the resort was nickel-and-diming guests just to keep basic operations running. A particularly frustrating example was the nanny service. We were told we had to hire one nanny per child, which already seemed excessive. We only requested the service for three hours, but within two hours, it was clear the quality was poor—our kids were hungry, upset, and crying, and the caregivers didn’t seem engaged or prepared. We ended the service early and voiced our concerns, but even after escalating to the manager, the resort insisted on charging us the full amount. There was no flexibility, no understanding, and certainly no effort to make it right, which is disappointing when traveling with young children.
Read More
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 57 minggu yang lalu

Hotels.com verified review

被安排到白天超級吵，晚上也不放過的客服
enrique
10.0
/10
Diulas 59 minggu yang lalu

Expedia Group verified review

Un lugar excelente para descansar y desconectarse del mundo, muy tranquilo, sin ruidos , playa no es segura para nadar
Lauren
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 68 minggu yang lalu

Hotels.com verified review

Ok where to start. Beautiful property and a beautiful penthouse room we reserved. My wife and I were on vacation with two girls ages 5 and 13 for 4 nights. We checked in and had to walk in some insane wind getting painful sand blown in our faces following the bellman while 2 golf carts sat unattended. Let me tell you for the 5 full days we were here the wind was relentless. So much so that only one small section of pool was usable, while the other areas sat empty. It seemed they were short on staff because we barely saw anyone and at one point we tried to get a taxi and the guy up front said he was from another hotel and didn't know anything. Also everytime we went to a restaurant or the lobby etc we had to deal with the heavy sand blown winds. No one was available for a ride. And to add to the terrible service here, the woman that worked at the market was rude and short and scowled at me even though I was trying to speak Spanish politely. The restaurant good quality is sub par and crazy expensive. A turkey sandwich for $33 and a bowl of strawberries $18 and the shrimp pasta $72. What?? Not many food options and you had to hunt for servers at the pool and go up and order by yourself. The spa and beauty area was closed while we were there every day as was the kids club. Not many lounge chairs by the only pool that wasn’t ice cold. So bottom line, the few staff that were on property were not very attentive or nice or helpful and the wind is unbearable.
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Nicole
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

They refused to upgrade us because they said it would be too much work for housekeeping. They did not provide any of the VIP amenities and refused to let us check out even an hour later. Very poor service overall. The restaurants are also very expensive and mediocre quality. Our first time here was much better and after the poor service this time we won’t be back.
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Olurotimi
10.0
/10
Diulas 73 minggu yang lalu

Expedia Group verified review

Great places to stay. Family oriented
john
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 79 minggu yang lalu

Expedia Group verified review

Beautiful, tasteful room with equally nice grounds and surroundings.
Joseph
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 84 minggu yang lalu

Hotels.com verified review

Long lines at deli for breakfast. Service very slow everywhere. Market store has very limited selection of items. Time share salespeople very annoying in lobby while checking in. Would not except that we were not interested in taking tour. Housekeeping had to be called to service room.
Mickael
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 84 minggu yang lalu

Expedia Group verified review

Staff is very nice and resort/rooms very clean Rooms are spacious and nice design but already show signs of wearing out. Strong humidity smell in room. Surroundings are “ok” but not great as construction going on (resort is not fully finished) In the middle of nowhere, transport not great (free shuttle but only every 2h, taxi prices are exorbitant) Only 2 restaurants on site. Exorbitant pricing for everything. Check reviews on Google for more details
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Nicholas Leo
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 90 minggu yang lalu

Expedia Group verified review

Everything was great about our stay.The staff went above and beyond to make everything as easy as possible for the stay as well as being very attentive to detail.The property itself is beautiful and kept well.Hope to be back soon!
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