Hacienda El Carmen Hotel & Spa

Falta incrementar la señal de wifi, estaría excelente que pusieran musica en el bar o en los pasillos ya que estábamos mi esposa y yo y todo estaba demasiado silenicoso. El personal debería hacer recomendaciones sobre actividades, ya que mi esposa y yo solos tuvimos que averiguar que podríamos hacer. El ventilador de la habitación no giraba.

The gate keeper makes you feel you are obligated to tip for any minor thing he does for you. They dont have a receptionist 24/7. The gate keepers sleep in the lobby. At 730am you hear the staff talking and making all kinds of noise.

Todo súper bien! Todas las personas de todas las áreas súper atentas y serviciales La comida riquísima El spa increíble!

Excelente

Es una hacienda con siglos de historia. Pero adaptada, restaurada y mejorada para disfrutar de una estadía muy placentera. Disfrutamos mucho de las habitaciones con su estilo rustico, cómodas. Disfrutamos de los jardines, los recorridos, lugares para fotos por todos lados, el spa, la comida, pero sobre todo la calidez y atención de las personas que laboran en ese lugar.

Hermoso lugar, la gente extremadamente amable y atenta

Súper bien cuidada, excelente servicio

Excelente servicio y el spa fue de lo mejor.

Había cucarachas y arañas en la habitación, ese tipo de situaciones me hace pensar que no llevan la fumigación adecuada en las habitaciones. Dentro de la habitación había telarañas por todos lados, así que tampoco se hace limpieza adecuada. El restaurante es caro para el sabor que ofrece y no puedes introducir nada externo. Después del check out ya no puedes hacer uso de instalaciones. La hacienda está muy bonita, pero sobrevaluada.

Lugar tranquilo, ideal para descansar. Buen restaurante con ricos alimentos

Excellent relaxing hotel and spa. Great grounds beautiful attention to detail, my only sadness was the pool was closed during our stay :(

This place is absolutely beautiful. It's been wonderfully restored and it was a delight to stay here. Make sure you stay more than one night, due to other parts of our trip we were only able to stay one night and didn't get to take full advantage of the property. Definitely leave time to explore the grounds. Our only disappointment about the facilities is that the outdoor pool and hot tub were closed even though it didn't say anything about it on the website and they didn't mention it to us (we were there in March).

An annual visit for my family. Each visit better than the last.

Excelente servicio y las habitaciones muy cómodas

Toda la gente bien amable

Toda la experiencia fue muy relajante y su spa lo recomiendo ampliamente

Hacienda El Carmen is a rare gem! an oasis of tranquility where time slows down, and every visit is more magical than the last. This was my third stay, and each time, the experience somehow becomes even more extraordinary. The property itself is breathtaking, a beautifully preserved masterpiece that transports you to another era. But what truly makes it unforgettable is the people. The owner personally connects with each guest, and the entire team embodies genuine warmth and impeccable service. It’s a level of hospitality that feels almost lost in today’s fast-paced world. Mornings are extra special with the sounds of the birds, horseback rides through the serene grounds, interacting with the donkeys and geese, and the stillness of nature around us. The spa is beyond indulgent, offering treatments that melt away stress in one sitting. And the food? Absolutely divine! Every meal is a masterpiece, showcasing the rich flavors of Mexico in the most exquisite way. Just over an hour from Guadalajara, this is more than a getaway, it’s a sanctuary! If you're searching for a place to truly unwind, recharge, and be immersed in authentic Mexican hospitality, look no further. Hacienda El Carmen is simply paradise.

No es solo ir a dormir, es vivir la experiencia de poder estar alli, es un lugar de pleno descanso, muy privado y es precioso

Beautiful place!

The hacienda is a beautiful place but the food was very average. There were very few people there so the hacienda felt gloomy.