Hotel Esencia

Resort
9.6
/10
Cemerlang
49 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Verified traveler

10.0
/ 10
Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
Lihat terjemahan

Verified traveler

10.0
/ 10
Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
Lihat terjemahan

Raymond

10.0
/ 10
Beautiful property, one of the finest in the world, not for corporate people
Lihat terjemahan
Di Kawasan
Lihat Peta
Carretera Cancún-Tulum Km. 265, Solidaridad, Estado de Quintana Roo, Mexico, 77750

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Penginapan di Hotel Esencia ialah pilihan yang baik apabila anda melawat Solidaridad. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Hotel Esencia

Carretera Cancún-Tulum Km. 265, Solidaridad, Estado de Quintana Roo, Mexico, 77750
Temui Lebih Banyak Tempat
Lain-lain Hotel Esencia
Lain-lain 2 Hotel Esencia

Ketahui Lebih Lanjut Mengenai Hotel Esencia

Lokasi


Penginapan di Hotel Esencia ialah pilihan yang baik apabila anda melawat Solidaridad.

Tentang Hotel Esencia

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan resort ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Hotel Esencia eksklusif untuk anda.

Hotel Esencia adalah resort yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu resort ini.

Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Hotel Esencia.

Semua kemudahan dari Hotel Esencia

Lain-lain Hotel Esencia
Lain-lain

Aktiviti

  • Pakej lamaran romantik
  • Payung pantai
  • Tab panas
  • Kolam renang terbuka
  • Spa
  • Kawasan berkelah
  • Taman
  • Tuala pantai
  • Perpustakaan
  • Sauna
  • Bilik wap
  • Kabana pantai
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Kakitangan berbilang bahasa
  • Daftar masuk ekspres
  • Suratkhabar di lobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • OTHER
  • Kedai kopi
  • Kopi/teh di lobi
  • Restoran
  • Kawasan bebas rokok
  • Peti keselamatan

Umum

  • Kolam renang
  • Parkir
  • Bankuet
  • Dewan sambutan
  • Teres

Makanan dan Minuman

  • Bar
  • Bar tepi kolam renang
  • Bar pantai
  • Sarapan

Pengangkutan

  • Perkhidmatan limo atau kereta bandar
  • Taman tema dengan surcaj shuttle
  • Parkir valet

Khidmat Shuttle

  • Shuttle terminal feri dengan surcaj
  • Shuttle terminal pelayaran dengan surcaj
  • Pengangkutan dari lapangan terbang dengan surcaj

Mesra Keluarga

  • Kelab kanak-kanak (surcaj)
  • Kolam renang kanak-kanak

Kemudahan Internet

  • Internet LAN
  • WiFi percuma

Kemudahan Berhampiran

  • Kedai cenderamata
  • Salun rambut

Sukan & Rekreasi

  • Bilik permainan
  • Kecergasan

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj

Polisi Penginapan & Maklumat Umum di Hotel Esencia

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
  • Fi untuk sarapan pesanan masak: kira-kira USD 78 hingga 120 untuk dewasa dan USD 39 hingga 60 untuk kanak-kanak
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 319 setiap kenderaan (sehala, maksimum seramai 4 orang)
  • Yuran pengangkutan ulang-alik bagi setiap kanak-kanak: USD 319 (sehala), (berumur sehingga 11 tahun)
  • Bayaran haiwan kesayangan: USD 200 setiap haiwan kesayangan, sehari
  • Haiwan perkhidmatan terkecuali daripada fi
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
  • Fi pengemasan tersedia dengan fi tambahan
  • Bayaran katil bayi: USD 150 semalam
  • Bayaran katil lipat simpan: USD 200.0 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Cukai bandar raya dikenakan: USD 3.28 setiap penginapan semalam
  • Fi perkhidmatan: 15 peratus

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Umur minimum untuk daftar masuk semasa Cuti Musim Bunga adalah 18 tahun
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Transaksi tanpa tunai tersedia
  • Hartanah ini menggunakan sistem kitar semula air dan produk pembersihan mesra alam
  • Ciri-ciri keselamatan di hartanah ini termasuk pengesan asap
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Hartanah ini menawarkan pengangkutan pindahan dari terminal persiaran, terminal feri dan lapangan terbang (surcaj boleh dikenakan). Untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 48 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan. Lokasi daftar masuk berbeza daripada lokasi hartanah. Lokasi daftar masuk: [Casa Maya].Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 48 jam sebelum ketibaan, menggunakan maklumat pada pengesahan tempahan.Tetamu akan menerima e-mel dalam masa 72 jam sebelum ketibaan yang mengandungi arahan daftar masuk. Kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 00:30
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:30 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Hotel Esencia
48
Bilangan tingkat di Hotel Esencia
2
Fasilitas lain di Hotel Esencia
Pakej lamaran romantik, Payung pantai, Tab panas, Kolam renang terbuka, Spa

Soalan lazim tentang Hotel Esencia

Apa facilities yang tersedia di Hotel Esencia?
Berikut facilities yang ada di Hotel Esencia seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Hotel Esencia?
Masa check-in di Hotel Esencia bermula dari 15:00 - 00:30 manakala masa check-out ialah pada Sebelum 12:00
Adakah Hotel Esencia menyediakan sarapan pagi?
Ya, Hotel Esencia menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Hotel Esencia?
Hotel Esencia ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Hotel Esencia?
Hotel Esencia mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Hotel Esencia

9.6
Cemerlang
Daripada 49 ulasan
Kebersihan

9.8

Keselesaan Bilik

9.6

Lokasi

9.2

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hotel Esencia

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Clare
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Charming and magical
Yosef
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

My wife and I had the most amazing time. Great hospitality.
George
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 102 minggu yang lalu

Expedia Group verified review

.
Mariela
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 144 minggu yang lalu

Expedia Group verified review

very big and comfortable room, small bathroom though
Brian
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 151 minggu yang lalu

Expedia Group verified review

Absolutely Amazing
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 269 minggu yang lalu

Expedia Group verified review

Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 341 minggu yang lalu

Expedia Group verified review

Best. Place. Ever. Everything and everyone was amazing.
Verified traveler
10.0
/10
Diulas 346 minggu yang lalu

Hotels.com verified review

Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
Meri
10.0
/10
Diulas 350 minggu yang lalu

Hotels.com verified review

Just Amazing !!!
Raymond
10.0
/10
Diulas 365 minggu yang lalu

Hotels.com verified review

Beautiful property, one of the finest in the world, not for corporate people
Verified traveler
10.0
/10
Diulas 369 minggu yang lalu

Hotels.com verified review

It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
Read More
Micaela
8.0
/10
Diulas 380 minggu yang lalu

Hotels.com verified review

Fantastiskt hotel. Våra rum var fantastiska men hade inte varit alls lika nöjd om jag hamnat i djungelrumnen. God mat, trevlig personal och vacker strand. Roligt att göra utflykter till närområdet. Funkade bra med vanlig taxi men fråga om priset först.
Michael
10.0
/10
Diulas 401 minggu yang lalu

Hotels.com verified review

Great small hotel. Couldn't control the thunderstorms & sargasso blooms though. They did a valiant effort sweeping it up on a daily basis. Staff exceeded expectations which is hard to do on a high dollar hotel. We'll definitely return.
Heather
10.0
/10
Diulas 403 minggu yang lalu

Expedia Group verified review

EXCELLENT STAY! This is our third time at Esencia and it just gets better! Always excited to find a great deal here in Expedia and excited to head back to Esnecia next year!
Henri
8.0
/10
Diulas 424 minggu yang lalu

Hotels.com verified review

Magnifique endroit - excellent service- très exclusif Prix de la restauration prohibitif. Bon mais pas exceptionnel
corey
10.0
/10
Diulas 493 minggu yang lalu

Expedia Group verified review

29 room Italian Villa style along a beautiful seems pristine coastline in eastern Mexico. Staff and service was fantastic. Every need we had was met immediately. Beachfront was very private and super comfortable cabanas. Plenty of shade when we needed it. Even found a little cove about 100 yards down that was super clear water and no waves. Very cool and private spot. Rooms super clean daily. Loved the sound system in the rooms with great music on a supplied mini ipod. Very nice touch. Had a private "wading pool" that was surrounded by jungle tree plants. Super private. We had a couple of issues with the "pool". Ours was more like a hot tub size and the heater function was difficult to figure out. Had a plunger and we never knew if it was working so we had to call the (excellent) staff to get the heat turned on. Again great response from the staff. Only other issue was the restaurant food was not up to the tastes of a high quality place like this and the prices a bit high for the flavors we experienced in the nights we dined. But, again superb service!
Read More
Verified traveler
8.0
/10
Diulas 534 minggu yang lalu

Expedia Group verified review

Very nice hotel location. Beautiful room. Nice staff. Some need training on keeping the hotel premises clean, and avoid the "it is not my job" syndrome (they prefer to leave dirty things behind than collecting them). Not a fit star service. There is a dangerous reef on the right side of the beach, in shallow waters. Got hurt by sharp rocks. Staff did not mention upon arrival. Prices here are not "mexican" but at par with top hotels in America or US...strange compared to other nice hotels in Mexico. Indeed all prices are in US dollars and you are required to pay in US$...in Mexico, a country with its own pesos.
Read More
Victor
6.0
/10
Diulas 569 minggu yang lalu

Expedia Group verified review

The property is very pleasant but at $800 per night you would expect a higher quality hotel. Rooms lack some basic amenities like hairdryers and bath caps. There is a lack of detail on the service (no turndown service). I told the staff when I made the reservation that this was my anniversary and that I wanted my room decorated for the occasion, they assured me they would do so. They didn't do anything at all. Not when we got to the hotel nor the following nights. I requested a special dinner in a setting overlooking the ocean (this was suggested by the concierge). They miscommunicated somehow and placed us on a different location. The table was very poorly lit when the sun sat down. We had to use our phones lights to see. I general the experience is not up to the level of the price they charge.
Read More
Michelle
10.0
/10
Diulas 571 minggu yang lalu

Hotels.com verified review

This was our 5th visit to Esencia. We got married here 4 years ago and keep coming back. It is the perfect balance of understated beauty with warm, impeccable service (and the MOST delicious food). The new owner is really taking care to maintain the uniqueness of the property, while also making improvements. New furniture, new bath products, updated menus are just a few. The changes are lovely. We cannot say enough how special Esencia is. We recommend it to everyone we know.
Read More
philippe
10.0
/10
Diulas 571 minggu yang lalu

Expedia Group verified review

Pour des voyageurs qui aiment le calme, l' intimité, l' attention du personnel, c' est le lieu idéal. Pour ceux qui connaissent la chaine Aman, cela pourrait presque être l' équivalent au Méxique. Le label SLH n' est pas usurpé pour cet établissement.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Hotel Esencia

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
9.6
Cemerlang
Daripada 49 ulasan
Kebersihan

9.8

Keselesaan Bilik

9.6

Lokasi

9.2

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hotel Esencia

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Clare
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Charming and magical
Yosef
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

My wife and I had the most amazing time. Great hospitality.
George
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 102 minggu yang lalu

Expedia Group verified review

.
Mariela
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 144 minggu yang lalu

Expedia Group verified review

very big and comfortable room, small bathroom though
Brian
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 151 minggu yang lalu

Expedia Group verified review

Absolutely Amazing
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 269 minggu yang lalu

Expedia Group verified review

Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 341 minggu yang lalu

Expedia Group verified review

Best. Place. Ever. Everything and everyone was amazing.
Verified traveler
10.0
/10
Diulas 346 minggu yang lalu

Hotels.com verified review

Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
Meri
10.0
/10
Diulas 350 minggu yang lalu

Hotels.com verified review

Just Amazing !!!
Raymond
10.0
/10
Diulas 365 minggu yang lalu

Hotels.com verified review

Beautiful property, one of the finest in the world, not for corporate people
Verified traveler
10.0
/10
Diulas 369 minggu yang lalu

Hotels.com verified review

It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
Read More
Micaela
8.0
/10
Diulas 380 minggu yang lalu

Hotels.com verified review

Fantastiskt hotel. Våra rum var fantastiska men hade inte varit alls lika nöjd om jag hamnat i djungelrumnen. God mat, trevlig personal och vacker strand. Roligt att göra utflykter till närområdet. Funkade bra med vanlig taxi men fråga om priset först.
Michael
10.0
/10
Diulas 401 minggu yang lalu

Hotels.com verified review

Great small hotel. Couldn't control the thunderstorms & sargasso blooms though. They did a valiant effort sweeping it up on a daily basis. Staff exceeded expectations which is hard to do on a high dollar hotel. We'll definitely return.
Heather
10.0
/10
Diulas 403 minggu yang lalu

Expedia Group verified review

EXCELLENT STAY! This is our third time at Esencia and it just gets better! Always excited to find a great deal here in Expedia and excited to head back to Esnecia next year!
Henri
8.0
/10
Diulas 424 minggu yang lalu

Hotels.com verified review

Magnifique endroit - excellent service- très exclusif Prix de la restauration prohibitif. Bon mais pas exceptionnel
corey
10.0
/10
Diulas 493 minggu yang lalu

Expedia Group verified review

29 room Italian Villa style along a beautiful seems pristine coastline in eastern Mexico. Staff and service was fantastic. Every need we had was met immediately. Beachfront was very private and super comfortable cabanas. Plenty of shade when we needed it. Even found a little cove about 100 yards down that was super clear water and no waves. Very cool and private spot. Rooms super clean daily. Loved the sound system in the rooms with great music on a supplied mini ipod. Very nice touch. Had a private "wading pool" that was surrounded by jungle tree plants. Super private. We had a couple of issues with the "pool". Ours was more like a hot tub size and the heater function was difficult to figure out. Had a plunger and we never knew if it was working so we had to call the (excellent) staff to get the heat turned on. Again great response from the staff. Only other issue was the restaurant food was not up to the tastes of a high quality place like this and the prices a bit high for the flavors we experienced in the nights we dined. But, again superb service!
Read More
Verified traveler
8.0
/10
Diulas 534 minggu yang lalu

Expedia Group verified review

Very nice hotel location. Beautiful room. Nice staff. Some need training on keeping the hotel premises clean, and avoid the "it is not my job" syndrome (they prefer to leave dirty things behind than collecting them). Not a fit star service. There is a dangerous reef on the right side of the beach, in shallow waters. Got hurt by sharp rocks. Staff did not mention upon arrival. Prices here are not "mexican" but at par with top hotels in America or US...strange compared to other nice hotels in Mexico. Indeed all prices are in US dollars and you are required to pay in US$...in Mexico, a country with its own pesos.
Read More
Victor
6.0
/10
Diulas 569 minggu yang lalu

Expedia Group verified review

The property is very pleasant but at $800 per night you would expect a higher quality hotel. Rooms lack some basic amenities like hairdryers and bath caps. There is a lack of detail on the service (no turndown service). I told the staff when I made the reservation that this was my anniversary and that I wanted my room decorated for the occasion, they assured me they would do so. They didn't do anything at all. Not when we got to the hotel nor the following nights. I requested a special dinner in a setting overlooking the ocean (this was suggested by the concierge). They miscommunicated somehow and placed us on a different location. The table was very poorly lit when the sun sat down. We had to use our phones lights to see. I general the experience is not up to the level of the price they charge.
Read More
Michelle
10.0
/10
Diulas 571 minggu yang lalu

Hotels.com verified review

This was our 5th visit to Esencia. We got married here 4 years ago and keep coming back. It is the perfect balance of understated beauty with warm, impeccable service (and the MOST delicious food). The new owner is really taking care to maintain the uniqueness of the property, while also making improvements. New furniture, new bath products, updated menus are just a few. The changes are lovely. We cannot say enough how special Esencia is. We recommend it to everyone we know.
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philippe
10.0
/10
Diulas 571 minggu yang lalu

Expedia Group verified review

Pour des voyageurs qui aiment le calme, l' intimité, l' attention du personnel, c' est le lieu idéal. Pour ceux qui connaissent la chaine Aman, cela pourrait presque être l' équivalent au Méxique. Le label SLH n' est pas usurpé pour cet établissement.
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