Europa Hotel

The woman who checked us in was great! She explained everything to us and was very friendly. We had booked 2 rooms, which were nicely arranged next to each other. I was impressed with the size of the room, as most rooms I’ve stayed in in Europe have been very small. The room was clean and suited our basic needs. However, when we woke up the next morning and went to shower, the shower did not work. We called the front desk asking for maintenance to come take a look and were told someone would be right up. After over an hour, no one had come. We called again and finally someone came up to see what was wrong. They were not able to fix it and we had to move to another room. This set back our day, ultimately impacting our sightseeing plans. On a positive note, they did allow us to change rooms at our own convenience so we could move on with our day and keep the keys to both rooms. Our other issue was with the piano bar. After arriving back later in the evening we stopped in to have a drink, and while several cocktail servers walked by us a few times, we were not acknowledged until we had to ask someone to help us. We were told we had to wait (almost 30-45 minutes) while the bar was closed to count the till. When the bar reopened, we could then have drinks again. This made zero sense to me! There were several customers still in the bar area, so why would you not wait to count money until closing time? It’s a nice clean hotel, just too bad we had these little issues affect our stay

This hotel is in the top ranking.

My first experience of the hotel was the Conciege team. One chap in particular was extremely helpful and welcoming - a great first impression of the hotel.

Overall I had an enjoyable stay. Happily I was solo but I would not appreciate the see-through bathroom door if travelling with company. It did look stylish though and room had a nice ambiance. Room was generally very clean: small point that the bathroom extractor fan looked dusty which I only noticed when using mouthwash as it was directly overhead. Minor deduction for taxi booked at check-in for next morning not turning up, but they got me a replacement in jig time. On reflection, I think it would be good if guest gets a text confirmation that taxi has in fact been booked or if receptionist books it on the spot in front of guest.

We had a great stay as a couple at the Europa. We stayed for one night. The concierge and reception staff were lovely, and the room was excellent. A very modern and clean hotel. We’d love to stay here again at some point, and would have no hesitation in recommending.

Very nice hotel, breakfast very busy but lovely food.

Room was small & dusty Staff very good

Excellent hotel, great service from all we dealt with and perfect location. Quiet clean newly refurbed room. Word of advice for any travellers is to be aware of the bathroom in the standard double room....i should have read the description when booking.....the bathroom is a glass box so very little privacy. Not a room type for first weekends away (thankfully this wasn't one of those!) so for stays of more than one night, I'd strongly advice going up a level or 2 to get a "normal" bathroom and more storage. All on me, the hotel is excellent as are the staff but i should have read the description better. Would still go back no problem into a bigger room!

Everything was just a short walk away. Room was very spacious and well appointed.

Despite a rather indifferent start( our room wasn't ready at 3:15 for check-in ) this turned out to be a memorable stay. Our room on the 8th floor was tastefully furnished with excellent decor. Two comfortable lounge chairs and a fine size TV. The bed was huge and so comfortable. Bathroom again beautifully fitted with high quality toiletries supplied. A small crib might be the tea/ coffee tray which only had two small biscuits. Only one carton of water was supplied for a double occupancy room! The lift experience was novel and efficient. The Piano Bar was a real highlight and we indulged in excellent snacks there during our stay. It was such a restful and relaxing place to pass some time,enhanced by some beautiful piano playing on Sat night. It would unfair to single out any single staff member as all staff we encountered were polite, friendly and helpful. A slight issue was the thumping music we could hear late into Sat night.

Glass wear in Piano bar needs a deep clean No 0.0 Guinness in stock on a Wednesday The electronic part of door where your key opens room was missing from outside Lift system is great

Lovely hotel.

Claustrophobic bathroom w very unreliable flush. Servers quick to pass by but slow to accommodate & oblivious to expressions of gratitude. Good food & attractive public rms but seriously in need of a redo in guest rms.

Absolutely beautiful hotel, cleanliness and staff were exceptional. Can’t wait to return.

Staff wete amazing especially Tomisina on reception

Great as always

Lovely stay

Lovely, friendly and helpful staff. Comfortable bed, and such a handy location

The hotel was lovely but a fire alarm went off just before 4am which was quite distressing as I was woken up in a shock and had to get up and ready toeave the room. After about 5 minutes an announcement came through saying not to leave the hotel as it was not a real alarm. It left me quite tired for meetings the next day

Beautiful room in a beautiful hotel!! Would stay here anytime :)