Hotel Sogo Guadalupe

The room was so clean, overall im satified

Good

nice place but in cleaness not good the floor sticky why like that

It was where I wanted to be in Manila but the area probably isn't for everyone. The hotel is well run with nice clean room although if you wanted your room cleaned you needed to ask the staff. The TV had limited cable channels and even porn if you want it.

The room design and lighting. But we need to move on another room for Technical issue on the TV.

i left my 2 gold rings inside astray and i feel so lucky that no one got interest on it and i can take it anytime...thank you sogo...

Nice hotel, room rate very reasonable. Will use again.

a very positive experience.....location close to every thing in manila..yet a very quiet place

It would be helpful if the hotel have the reference number use by hotel.com to save us emailing them the details for those online booking done.

Arrivée facile les taxis connaissent.. je comprends mieux maintenant, à l'arrivée on n'écoute pas ce que vous dites et on vous donne un ticket comme à la sécu en France.. J'insiste et demande à quoi cela sert d'avoir réservé.. Ah vous avez une reservation, je leur donne le n° de reservation mais ils veulent la preuve donc je leur montre sur mon Latop la reservation, sourires et me demandent d'attendre.. 20 mns plus tard on me donne un kit de toilette et ma clé. Chambre sans fenêtre et il se trouve que la clim fonctionne très mal suffocant même après une heure Je signale sans effet. Je sors de l'hotel pour déjeuner, toujours le même problème de clim, Le soir je descent diner, et attends 25 mns qu'on daigne prendre ma commande .. En fait cet hôtel loue ses chambres 2h 4h 6h et ce sont des couples (de toute sorte) qui viennent pour passer du "bon temps". les chambres doivent être nettoyées régulièrement et devant la demande tout le personnel, accueil et maintenance est occupé par ce travail. vers 19h il y avait plus de 30 couples attendant dans le lobby une chambre libre.. j'arrive de force, à faire constater le problème de clim, on daigne enfin faire quelque chose, on me change de chambre .. dernier point devant prendre mon vol un matin de bonne heure, je demande s'ils peuvent imprimer ma carte d'embarquement "on n'assure pas ce service monsieur" m'a t'on répondu bilan nul nul et nul a eviter !

The staff at the reception are not suitable for customer service

The room was basic but it fitted our purpose as it was only a short stay for a good price. There was a lack of toilet tissue. Ordering food and drinks was easy and their policy of, if your order is not delivered within 10 minutes or its free, certainly works. The food was resonably priced and good. The staff were friendly and accommodating.

Hotel Sogo won't have you expect so much from it. The only convenience is its free, highspeed internet, and its location. The rooms we stayed in weren't properly maintained and cleaned. Particularly, there was a suspicious stain on the chair in our room. The aux audio sustem was great though, you wouldn't have to bring your protable speakers if you'd like to listen to some tunes. Although the cables were worn and finicky to use. Room service was cheap, great, and quick though.

There was hair in the comfort room floor. In the shower drain and behind the door. The mattress was worn out. #535. The hall way and elevator had a very bad smell. The hall on the 5th floor was very hot also. My wife and I visited Camp Benefacio. We went shopping also.

Location is good for travellers going to taguig and airport. The room is so clean. Noise from outside is tolerable. Staff is very accomodating. Price is affordable.

Smelly Rooms when i get in. Cleaners didn't clean properly. Lobby is also smelly.

Well interesting , no windows, the room next door was being painted, with toxic fumes that made me ill, asked to move and was told hotel was full on a Monday.( how likely is that) Run down inside, a huge hotel with no room to eat breakfast or dinner , room service is inside your room, every time you go to exit the staff ask, and this is every single time. "CHECKOUT" this gets really annoying after the first 5 times. Why do you ask guest every time they exit the door. No other hotel doesn't this. Why do you? Never again, If I want to checkout I will say.

Absolut great and helpful staff as we are: My wife in Wheelchair and I on Crutches. Thanks so much Harry & Gie,

The accommodation was more than I expected considering the price. I was certainly a satisfied customer.

the stuffed were unfriendly . I got a hard time to check in and the place were I stayed was very loud. Nobody come to clean our room .