Pacific Cebu Resort

Resort
6.9
/10
Baik
604 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Jennifer G.
8.5
/ 10
Kami mempunyai penginapan yang sangat santai di resort kegemaran kami. Ini adalah tempat yang tidak dapat dilupakan bagi kami kerana ini adalah di mana saya berkata ya kepada suami saya pada pertunangan kami serta pemotretan prewedding kami pada masa yang sama. Tempat yang bagus untuk berehat, tidak jauh dari bandar. Kolam infiniti sangat dipuji dan pizzanya hawanya
Lihat asal
Honey G.
9.1
/ 10
Kami mempunyai masa yang hebat di sana. Tempat yang bagus untuk berehat.
Lihat asal
Al Nikki G.
9.7
/ 10
Ia adalah baik. Kakitangan sangat akomodatif. Suka privasi.
Lihat asal
steven
10.0
/ 10
Been there twice. The restaurant as well as the general service is excellent.
Lihat terjemahan
SEUNGIL
10.0
/ 10
평가가 극과 극이라 실제 가서 보고 아니다 싶으면 다른 곳으로 갈 생각으로 예약 했습니다. 실제 가서 보니 매우 좋았습니다. 조용하고 깨끗했고(수압은 약합니다) 수영장은 훌륭했습니다. 한국인이 거의 없고 조식은 뷔페가 아닙니다. 번화가인 제이파크 인근까진 그랩으로 150페소정도 나옵니다. 근데 잘 안 오고 툭툭은 무조건 200페소 달라고 합니다. 아니면 안간다고 하니 방법이 없습니다. 조용히 리조트에서 놀 생각이라면 굉장히 싸고 좋은 곳이었습니다.
Lihat terjemahan
Di Kawasan
Lihat Peta
Barangay Subabasbas, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Nota: resort sebelumnya dinamakan Pacific Cebu Resort (ダイビングリゾート) powered by Cocotel Pacific Cebu Resort terletak di kawasan / bandar Subabasbas. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Penginapan Bersih untuk Perjalanan Tanpa Kerisauan Anda

Nikmati perjalanan anda dengan tenang kerana kesihatan dan keselamatan anda terjamin melalui protokol piawai ini.
CleanAccommodation
Penginapan menerapkan standard kebersihan yang ditetapkan oleh pihak berkuasa negara.Ketahui lebih lanjut
Pembasmian Kuman Yang Kerap
Kakitangan Dilatih dalam Protokol Kesihatan
Pemeriksaan Suhu

Persekitaran Pacific Cebu Resort

Barangay Subabasbas, Mactan Island, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
Temui Lebih Banyak Tempat
Lain-lain Pacific Cebu Resort
Lain-lain 2 Pacific Cebu Resort

Ketahui Lebih Lanjut Mengenai Pacific Cebu Resort

Nota: resort sebelumnya dinamakan Pacific Cebu Resort (ダイビングリゾート) powered by Cocotel

Lokasi


Pacific Cebu Resort terletak di kawasan / bandar Subabasbas.

Tentang Pacific Cebu Resort

Pusat kecergasan resort ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Pacific Cebu Resort eksklusif untuk anda.

Dengan semua kemudahan yang ditawarkan, Pacific Cebu Resort adalah tempat yang sesuai untuk menginap.

Semua kemudahan dari Pacific Cebu Resort

Lain-lain Pacific Cebu Resort
Lain-lain

Aktiviti

  • Payung pantai
  • Kolam renang terbuka
  • Pantai persendirian
  • Tuala pantai
  • Kabana kolam renang
  • Kerusi berjemur kolam renang

Sukan & Rekreasi

  • Gelanggang tenis terbuka
  • Kecergasan
  • Bilik permainan
  • Biliard
  • Gelanggang tenis

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam

Kemudahan Umum

  • OTHER
  • Kedai kopi
  • Restoran
  • Peti keselamatan

Makanan dan Minuman

  • Bar
  • Bar tepi kolam renang
  • Sarapan

Umum

  • Kawasan merokok
  • Parkir
  • Teres

Mesra Keluarga

  • Kelab kanak-kanak

Kemudahan OKU

  • Parkir mudah diakses OKU

Kemudahan Perniagaan

  • Bilik mesyuarat

Kemudahan Berhampiran

  • Kedai cenderamata

Kemudahan Internet

  • WiFi percuma

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang dengan surcaj

Kemudahan Dalam Bilik

  • TV

Polisi Penginapan & Maklumat Umum di Pacific Cebu Resort

Nota Penting
  • Fi untuk sarapan Eropah: kira-kira PHP 600 untuk dewasa dan PHP 600 untuk kanak-kanak
  • Bayaran pengangkutan ulang-alik lapangan terbang: PHP 900 setiap kenderaan (sehala)
  • Yuran daftar masuk lewat
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit tunai: PHP 2000 setiap penginapan, semalam
  • Deposit kerosakan sebanyak PHP 2000 perlu dibayar sebelum daftar masuk.

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit, bayaran mudah alih dan wang tunai
  • Pilihan bayaran mudah alih termasuk: GCash
  • Hartanah ini tidak membenarkan aktiviti memasak di premis.

Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan). Untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 72 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Pacific Cebu Resort
135
Bilangan tingkat di Pacific Cebu Resort
1
Fasilitas lain di Pacific Cebu Resort
Payung pantai, Kolam renang terbuka, Pantai persendirian, Tuala pantai, Kabana kolam renang

Soalan lazim tentang Pacific Cebu Resort

Apa facilities yang tersedia di Pacific Cebu Resort?
Berikut facilities yang ada di Pacific Cebu Resort seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Pacific Cebu Resort?
Masa check-in di Pacific Cebu Resort bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Pacific Cebu Resort menyediakan sarapan pagi?
Ya, Pacific Cebu Resort menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Pacific Cebu Resort?
Pacific Cebu Resort ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Pacific Cebu Resort?
Pacific Cebu Resort mempunyai 1 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Pacific Cebu Resort

6.8
Baik
Daripada 550 ulasan
Kebersihan

7.0

Keselesaan Bilik

6.8

Lokasi

4.8

Perkhidmatan dan Kemudahan

7.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Pacific Cebu Resort

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Peter
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The property is nice with beach and 3 pools very calm good breakfast, personell nice and helpfull
sayed
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Nicr
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Servicevennlig personalet, manglet mye på renhold
steven
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Its a great place to stay. My third time there. This time I opted for room on the water. Beautiful view. It would be nice to see an updated Gym and pool table. Breakfast buffet was good, but not as good as the first time. Dinner Restaurant is Great. I'd stay again.
Noriko
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

今回ダイビングのライセンスを取るために初めて利用させていただきました。 同じ敷地内にPADIが入っていて数日かけて取得しましたが、部屋から徒歩30秒もかからず通えたので本当に便利でした。 プール実習もホテル内のプールで行えましたし、ビーチ実習はボートで5分ほど乗った場所まで行き練習できました。
HITOSHI
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

good
LOU
8.0
/10
Diulas 38 minggu yang lalu

Hotels.com verified review

L’hôtel était très mignon et les piscines très agréable. Petit bémol pour la construction effectuée derrière l’hôtel. Nous avons entendu les travaux toute la nuit du au manque d’insonorisation, de la chambre et des travaux qui étaient très proche. Le petit déjeuner était très bon il va varier. Le personnel très agréable. Et l’hôtel peut remplir donc très bien.
Read More
zvonimir
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

hotel is to far and no taxis wanted to come the food at the restaurant was to expensive nothing less then 400 peso for food you can get for 200 peso out side and you could not bring any food from outside other wise why will charge you big construction on all sides of the hotel on the hotels.com it says $2000 peso per booking but when i checked in they took $2000 peso per night so had to give $6000 peso lucky was not staying for a week when i asked them about they said new policy
Read More
Alina
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 41 minggu yang lalu

Hotels.com verified review

No hot water in their so called Spa villa and electricity shortcuts. Very loud and old AC. Bad food in the restaurant. Housekeeping came at 6pm. Hotel is in the middle of nowhere. Big construction around the hotel. Hotel manager was very apologizing and admitted their mistake in putting us in a villa that was not supposed to be rented. We've agreed on a partial refund that never got approved after we've checked out. Hotels.com were no help in solving this issue!
Read More
steven
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 43 minggu yang lalu

Expedia Group verified review

Been there twice. The restaurant as well as the general service is excellent.
Marco
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Staff totally untrained ! Long waiting for restaurant and room service! Personnel friendly but totally untrained
Keith
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 65 minggu yang lalu

Hotels.com verified review

The showers were cold. The rooms had a lot of bugs in them. The breakfast was not good. The overall appearance of the resort was very poor. The water out of the towel was reddish brown Cost of drinks were very high
SEUNGIL
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 66 minggu yang lalu

Hotels.com verified review

평가가 극과 극이라 실제 가서 보고 아니다 싶으면 다른 곳으로 갈 생각으로 예약 했습니다. 실제 가서 보니 매우 좋았습니다. 조용하고 깨끗했고(수압은 약합니다) 수영장은 훌륭했습니다. 한국인이 거의 없고 조식은 뷔페가 아닙니다. 번화가인 제이파크 인근까진 그랩으로 150페소정도 나옵니다. 근데 잘 안 오고 툭툭은 무조건 200페소 달라고 합니다. 아니면 안간다고 하니 방법이 없습니다. 조용히 리조트에서 놀 생각이라면 굉장히 싸고 좋은 곳이었습니다.
Clavel
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 69 minggu yang lalu

Hotels.com verified review

Hotels personale var flinke og hjælpsom. Værelse er nogenlunde ok. Der var kaffe i rummet dog den mangler en teske til at røre kaffen.
TAKESHI
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

スタッフは親切でよかったが、シャワーの水が濁っていて汚かった。虫も多すぎる。
eugene
10.0
/10
Diulas 72 minggu yang lalu

Expedia Group verified review

great resort
MATSUNAGA
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 81 minggu yang lalu

Expedia Group verified review

こじんまりとしていて、良かった
Fern
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 115 minggu yang lalu

Expedia Group verified review

The best restaurant and waiter/waitress are so polite clean and good customer service
David
8.0
/10
Diulas 120 minggu yang lalu

Hotels.com verified review

Our stay didn’t start well. We tried to contact the resort to say we would be checking in late, but no one answered at the number listed on Hotels.com. A Filipino friend was able to contact them through Facebook messenger. We learned they had no record of our reservation. I used the chat feature on Hotels.com app to find out what we should do. They were also unable to contact the property. I then spoke to the reservation support person who gave us some options. One was to pay the price of the reservation and they would book another place. I didn’t like this option because we couldn’t check the possible places because I only had my phone and I was busy chatting with the online support. We decided to go to the resort and see what we could work out. We were able to get the room we had booked at the price we wanted. The resort is understaffed, but the staff they do have is friendly and helpful. The place looks like it is still trying to recover from a major typhoon from a few years ago. Our first room was deluxe garden view. There were a few problems: no towels, tv remote didn’t work, the bathtub wouldn’t hold water because of a bad stopper, the bulb on the veranda was burnt out. We called the front desk and things were fixed quickly. The next day we moved to an ocean view room. It was much nicer and it turned out to be a free upgrade. The infinity pool is very nice. This could be a very good resort if the company has the resources to get everything fixed.
Read More
leonora
4.0
/10
Diulas 121 minggu yang lalu

Expedia Group verified review

Breakfast was not buffet. Evening restaurant closed at 1950 in stead of 2000 as foreseen Room was not cleaned second day !!
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Pacific Cebu Resort

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved
6.8
Baik
Daripada 550 ulasan
Kebersihan

7.0

Keselesaan Bilik

6.8

Lokasi

4.8

Perkhidmatan dan Kemudahan

7.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Pacific Cebu Resort

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Peter
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The property is nice with beach and 3 pools very calm good breakfast, personell nice and helpfull
sayed
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Nicr
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Servicevennlig personalet, manglet mye på renhold
steven
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Its a great place to stay. My third time there. This time I opted for room on the water. Beautiful view. It would be nice to see an updated Gym and pool table. Breakfast buffet was good, but not as good as the first time. Dinner Restaurant is Great. I'd stay again.
Noriko
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

今回ダイビングのライセンスを取るために初めて利用させていただきました。 同じ敷地内にPADIが入っていて数日かけて取得しましたが、部屋から徒歩30秒もかからず通えたので本当に便利でした。 プール実習もホテル内のプールで行えましたし、ビーチ実習はボートで5分ほど乗った場所まで行き練習できました。
HITOSHI
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

good
LOU
8.0
/10
Diulas 38 minggu yang lalu

Hotels.com verified review

L’hôtel était très mignon et les piscines très agréable. Petit bémol pour la construction effectuée derrière l’hôtel. Nous avons entendu les travaux toute la nuit du au manque d’insonorisation, de la chambre et des travaux qui étaient très proche. Le petit déjeuner était très bon il va varier. Le personnel très agréable. Et l’hôtel peut remplir donc très bien.
Read More
zvonimir
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

hotel is to far and no taxis wanted to come the food at the restaurant was to expensive nothing less then 400 peso for food you can get for 200 peso out side and you could not bring any food from outside other wise why will charge you big construction on all sides of the hotel on the hotels.com it says $2000 peso per booking but when i checked in they took $2000 peso per night so had to give $6000 peso lucky was not staying for a week when i asked them about they said new policy
Read More
Alina
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 41 minggu yang lalu

Hotels.com verified review

No hot water in their so called Spa villa and electricity shortcuts. Very loud and old AC. Bad food in the restaurant. Housekeeping came at 6pm. Hotel is in the middle of nowhere. Big construction around the hotel. Hotel manager was very apologizing and admitted their mistake in putting us in a villa that was not supposed to be rented. We've agreed on a partial refund that never got approved after we've checked out. Hotels.com were no help in solving this issue!
Read More
steven
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 43 minggu yang lalu

Expedia Group verified review

Been there twice. The restaurant as well as the general service is excellent.
Marco
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Staff totally untrained ! Long waiting for restaurant and room service! Personnel friendly but totally untrained
Keith
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 65 minggu yang lalu

Hotels.com verified review

The showers were cold. The rooms had a lot of bugs in them. The breakfast was not good. The overall appearance of the resort was very poor. The water out of the towel was reddish brown Cost of drinks were very high
SEUNGIL
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 66 minggu yang lalu

Hotels.com verified review

평가가 극과 극이라 실제 가서 보고 아니다 싶으면 다른 곳으로 갈 생각으로 예약 했습니다. 실제 가서 보니 매우 좋았습니다. 조용하고 깨끗했고(수압은 약합니다) 수영장은 훌륭했습니다. 한국인이 거의 없고 조식은 뷔페가 아닙니다. 번화가인 제이파크 인근까진 그랩으로 150페소정도 나옵니다. 근데 잘 안 오고 툭툭은 무조건 200페소 달라고 합니다. 아니면 안간다고 하니 방법이 없습니다. 조용히 리조트에서 놀 생각이라면 굉장히 싸고 좋은 곳이었습니다.
Clavel
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 69 minggu yang lalu

Hotels.com verified review

Hotels personale var flinke og hjælpsom. Værelse er nogenlunde ok. Der var kaffe i rummet dog den mangler en teske til at røre kaffen.
TAKESHI
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

スタッフは親切でよかったが、シャワーの水が濁っていて汚かった。虫も多すぎる。
eugene
10.0
/10
Diulas 72 minggu yang lalu

Expedia Group verified review

great resort
MATSUNAGA
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 81 minggu yang lalu

Expedia Group verified review

こじんまりとしていて、良かった
Fern
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 115 minggu yang lalu

Expedia Group verified review

The best restaurant and waiter/waitress are so polite clean and good customer service
David
8.0
/10
Diulas 120 minggu yang lalu

Hotels.com verified review

Our stay didn’t start well. We tried to contact the resort to say we would be checking in late, but no one answered at the number listed on Hotels.com. A Filipino friend was able to contact them through Facebook messenger. We learned they had no record of our reservation. I used the chat feature on Hotels.com app to find out what we should do. They were also unable to contact the property. I then spoke to the reservation support person who gave us some options. One was to pay the price of the reservation and they would book another place. I didn’t like this option because we couldn’t check the possible places because I only had my phone and I was busy chatting with the online support. We decided to go to the resort and see what we could work out. We were able to get the room we had booked at the price we wanted. The resort is understaffed, but the staff they do have is friendly and helpful. The place looks like it is still trying to recover from a major typhoon from a few years ago. Our first room was deluxe garden view. There were a few problems: no towels, tv remote didn’t work, the bathtub wouldn’t hold water because of a bad stopper, the bulb on the veranda was burnt out. We called the front desk and things were fixed quickly. The next day we moved to an ocean view room. It was much nicer and it turned out to be a free upgrade. The infinity pool is very nice. This could be a very good resort if the company has the resources to get everything fixed.
Read More
leonora
4.0
/10
Diulas 121 minggu yang lalu

Expedia Group verified review

Breakfast was not buffet. Evening restaurant closed at 1950 in stead of 2000 as foreseen Room was not cleaned second day !!
Bilangan ulasan setiap halaman
20
40