Enigma - Nature & Water Hotel

Stunning views, friendly and helpful staff, good locational. However even after booking the Spa there was no staff there to facilitate and we were not able to use this. The room shower leaked. Not often staff at reception to help. Dinner was not good and very overpriced for what it was. The hotel is in need of upkeep.

Very nice recent room, great view on the pool and mountains - in a remote area. The small spa section is nice, but jacuzzi still out of service. Breakfast varied depending on number of guests staying, but was good both days. Very friendly staff. Gym equipment very minimal. Would stay again

Virkelig et besøg værd

Accommodation is not for the price value

Endroit superbe, au calme, vue magnifique sur la montagne. Personnel sympathique. Bon restaurant et très bon petit déjeuner

+ geräumiges Zimmer + Parkplätze + Frühstück - Hotel in die Jahre gekommen (Poolbereich, „Gym“, Zimmer) - abgelegenes Hotel

Et hotel som på billederne så helt fantastisk ud, og vi glædede os til en overnatning i 4stjernet luksus, men ak og ve - det er nogle dage siden dette hotel har været flot. Det virkede i den grad træt og synede af mangel på vedligehold En tjener som iflg eget udsagn var ny i job, hvilket også er helt okay, men så spørg en kollega om hjælp når man er usikker på det engelske, vi missede noget af bestillingen da hun ikke forstod os. Det bliver ikke her vi vender tilbage

This is a lovely hotel with a beautiful view and pool. The rooms are spacious and clean. The hotel is a little isolated and you do have to drive to get to restaurants, beaches, town, but not very far. There is a restaurant and a bar and you get a fridge in your room.

Hotel liegt im nirgendwo. Hotel bietet viel, aber herum ist nur karge Landschaften

Hotellet har 4-stjerner, men er ikke det værd! Spa-afdeling er meget slidt og trænger til rengøring. Pool-området er også slidt. Noget af personalet kan ikke engelsk.

Venlig personale, rent værelse og smuk udsigt og stille. Stedet har dog set bedre tider. Lyset var ikke behageligt på badeværelset eller værelset, morgenmaden var kedelig, man kunne ikke tænde vandhanen uden at det sprøjtede ud på hele badeværelset. Generelt var hotellet slidt og manglede kvalitet. Levede ikke op til forventningerne fra billederne online.

Très joli hôtel, personnel très accueillant et qui en partie parle français

From the moment you drive up the long driveway to Enigma, your first thoughts are that it’s a stunning hotel, an architect’s delight, with amazing views over the countryside. However there were some flaws of the hotel we noticed soon after entering the lobby. The hotel has so much potential to be more and do better than it was. Let me explain: No one was on the front desk at check in time and we were waiting for 10 minutes or so for someone to come greet us. The gentleman who did greet us was friendly and welcoming, however we found the whole service quite slow. There’s potential here to improve. The bedroom itself was large, with a good sized King Bed and a balcony with a view over the countryside. Some furnishings were a little dated and rusty however. There is potential to improve here. We visited the outdoor pool for the afternoon and this was nice, however the jacuzzi was closed and the pool itself seemed like it needed some better upkeep eg the pool ladder wasn’t properly secured and seemed broken. There’s potential to improve it here. We had a complimentary spa pass (via Expedia VIP Rewards), but this wasn’t offered to us at check in, so we didn’t see the spa. Breakfast the next morning was underwhelming to say the least. There was fruit, cereals, a few bits of charcuterie and cooked food to choose from, but the food itself lacked flavour. Also the coffee was undrinkable. All in all, this hotel has plenty of potential to be something greater than it is already.

Hotel was clean and staff friendly and helpful. However, the location was in the middle of burned area of forest expanding over many square Km.

They should do a lot of maintenance

A little off the beaten path but an amazing find. Everyone was extremely friendly and helpful. The dinner was absolutely fantastic. We thoroughly enjoyed finding this quiet private spot to relax by the pool and refresh.

Vor Kurzem wütete ein Waldbrand im umebenden Naturschutzgebiet und um das Hotel herum. An wenigen Stellen ist auch das Hoel betroffen. Man ist sehr bemüht, einen normalen Ablauf zu schaffen aber es hapert noch ein wenig. Alle sind sehr freundlich, hilfsbereit und nett. Wenn man das Hotel als Ausgangspunkt für die verschiedenen schönen Strände der Umgebung nutzt, ist es durchaus einen gute Adresse. Spaziergänge oder wandern in der nahen Umgebung sind aber nicht schön. Da das Feuer wohl sehr schnell kam und ging, bleibt zu hoffen, dass sich viele Bäume in absehbarer Zeit erholen werden.

A estadia foi muito agradável, o staff é muito atencioso e o hotel sempre limpo. A comida do pequeno almoço e snacks (não provamos jantar) era de ótima qualidade e o serviço muito bom. Apesar de termos chegado após o incêndio que queimou a zona envolvente, a qualidade e capacidade de resposta foram impecáveis.

Hotel calmo, com poucos quartos o que torna um excelente lugar para relaxar... Piscina muito agradável e com a profundidade adquada para todos de 140cm. Piscina interior aquecida e muito relaxante. Recomendo.

A unique place with good service and serene background. I would highly recommend it as this place is much different than the surrounding areas.