MW Douro Wine & Spa

Hotel
8.4
/10
Sangat Baik
74 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Harold

10.0
/ 10
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
Lihat terjemahan

Luzius

10.0
/ 10
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
Lihat terjemahan

Paulo

10.0
/ 10
Staff mal organizado, check out demorou, e não sabiam se a reserva estava paga ou não etc..
Lihat terjemahan
Di Kawasan
Lihat Peta
Rua Marechal Teixeira Rebelo 136, Cumieira, Santa Marta de Penaguião, Distrito de Vila Real, Portugal, 5030-059

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Penginapan di MW Douro Wine & Spa ialah pilihan yang baik apabila anda melawat Cumieira. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran MW Douro Wine & Spa

Rua Marechal Teixeira Rebelo 136, Cumieira, Santa Marta de Penaguião, Distrito de Vila Real, Portugal, 5030-059
Temui Lebih Banyak Tempat
Lobi MW Douro Wine & Spa
Lobi 2 MW Douro Wine & Spa

Ketahui Lebih Lanjut Mengenai MW Douro Wine & Spa

General


Di sungai

Location


Terletak di Santa Marta de Penaguião, MW Douro Wine & Spa berada di kawasan bersejarah, dalam lingkungan 10 minit memandu dari Caves Santa Marta dan Pantai Sungai Fornelos. Hotel golf ini berada 7.9 km dari Pusat Kebudayaan dan Rekreasi Arrabães dan 8.3 km dari Katedral Vila Real.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Pantai Sungai Fornelos - 7.6 km / 4.7 mi
Caves Santa Marta - 7.6 km / 4.7 mi
Pusat Kebudayaan dan Rekreasi Arrabães - 7.9 km / 4.9 mi
Katedral Vila Real - 8.3 km / 5.2 mi
Pusat Kebudayaan Wilayah Vila Real - 8.7 km / 5.4 mi
Muzium Etnografi Vila Real - 8.9 km / 5.5 mi
Taman Anjing Lordelo - 8.9 km / 5.5 mi
Pemandangan Belakang Tanah Perkuburan - 9 km / 5.6 mi
Taman Carreira - 9.5 km / 5.9 mi
Pusat Kebudayaan Lordelense - 9.7 km / 6 mi
Gereja São João Baptista - 11.5 km / 7.1 mi
Istana Mateus - 12.2 km / 7.6 mi
Yayasan Casa de Mateus - 12.2 km / 7.6 mi
Caves Vale do Rodo - 13 km / 8.1 mi
Adega - Cadão Douro - 13.8 km / 8.6 mi

Lapangan terbang terdekat ialah:
Vila Real (VRL) - 15 km / 9.3 mi
Porto (OPO-Dr. Francisco de Sa Carneiro) - 99.7 km / 61.9 mi

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda boleh menggunakan kemudahan rekreasi seperti kilang wain bersebelahan, kolam renang tertutup dan tab panas. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan tempat berkelah.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Kemudahan acara di hotel ini terdiri daripada pusat persidangan dan sebuah bilik mesyuarat. Tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang dengan membayar surcaj manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Nikmati susyi di Nikkei & Sushi Experience, salah sebuah daripada pelbagai tempat makan di hotel, yang menyertakan 4 restoran dan kedai kopi atau kafe. Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan setiap hari. Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam. Sarapan Eropah disediakan pada setiap hari dari 8:00 hingga 10:30 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 44 bilik berhawa dingin yang menampilkan bar mini dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan kelengkapan dandanan diri berjenama dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

Semua kemudahan dari MW Douro Wine & Spa

Bar, Kafe dan Lounge MW Douro Wine & Spa
Bar, Kafe dan Lounge
Kolam Renang MW Douro Wine & Spa
Kolam Renang
Kemudahan Hiburan MW Douro Wine & Spa
Kemudahan Hiburan
Pusat Kecergasan MW Douro Wine & Spa
Pusat Kecergasan
Dewan Majlis MW Douro Wine & Spa
Dewan Majlis

Aktiviti

  • Pakej lamaran romantik
  • Kolam renang tertutup
  • Acara pelepasan wain
  • Bilik merasa wain
  • Lawatan kilang wain
  • Spa
  • Kawasan berkelah
  • Taman
  • Ladang anggur
  • Rumah kelab
  • Kedai
  • Kolam renang terbuka
  • Sauna
  • Bilik wap
  • Kerusi berjemur kolam renang

Kemudahan Umum

  • Kedai kopi
  • Kopi/teh di lobi
  • Lif
  • Parkir
  • Kawasan bebas rokok
  • Peti keselamatan

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Minuman alu-aluan
  • Suratkhabar di lobi
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Makanan dan Minuman

  • Bar tepi kolam renang
  • Pengeluar wain
  • Sarapan
  • Bar snek

Umum

  • Bankuet
  • Parkir
  • Teres

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Kelengkapan Orang Kurang Upaya (OKU)
  • Bilik mandi mudah diakses OKU

Kemudahan Perniagaan

  • Pusat persidangan
  • Kemudahan perniagaan
  • Pusat perniagaan

Sukan & Rekreasi

  • Kecergasan
  • Kereta golf
  • Menaiki motobot

Mesra Keluarga

  • Kolam renang kanak-kanak

Pengangkutan

  • Pengangkutan dari lapangan terbang

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di MW Douro Wine & Spa

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00

Haiwan Peliharaan

Pets Not Allowed

Dasar Tambahan

Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, Daftar masuk tanpa sentuhan disediakan, Pekerja Penting Sahaja - TIDAK
  • Fi untuk sarapan Eropah: kira-kira EUR 35 seorang
  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Bayaran katil lipat simpan: EUR 50.0 semalam
  • Makan malam dihoskan: EUR50

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di MW Douro Wine & Spa
44
Fasilitas lain di MW Douro Wine & Spa
Pakej lamaran romantik, Kolam renang tertutup, Acara pelepasan wain, Bilik merasa wain, Lawatan kilang wain

Soalan lazim tentang MW Douro Wine & Spa

Apa facilities yang tersedia di MW Douro Wine & Spa?
Berikut facilities yang ada di MW Douro Wine & Spa seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di MW Douro Wine & Spa?
Masa check-in di MW Douro Wine & Spa bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah MW Douro Wine & Spa menyediakan sarapan pagi?
Ya, MW Douro Wine & Spa menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh MW Douro Wine & Spa?
MW Douro Wine & Spa ialah hotel bertaraf 5.0-bintang.
Berapakah jumlah bilik yang terdapat di MW Douro Wine & Spa?
Jumlah keseluruhan bilik di MW Douro Wine & Spa ialah 44.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di MW Douro Wine & Spa

8.4
Sangat Baik
Daripada 74 ulasan
Kebersihan

9.0

Keselesaan Bilik

9.0

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong MW Douro Wine & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Maria Helena
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Clean rooms. Friendly staff.
Elaine
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

SPA感覺放鬆👍職員很友善,酒店經理很好,盡量配合客人需求,令客人感覺安心舒適。 餐廳只有提供早餐及晚餐,質素做得很好,食物好味道,餐廳職員也很用心和友善對待客人。
Elaine
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

職員很友善,盡量配合客人要求,令客人感覺舒服,在酒店輕鬆地休息,觀景也很好,酒店餐廳很好,晚餐及早餐也做得好吃,要留意是這裡沒有午餐提供
Savita
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Do not understand the need to expose the bathroom space to the room. Travelling with friends means that there is no privacy after a shower to dry off and dress without having exposure to others in the room! Plus if other person is sleeping, the light from the washroom space is disturbing to others! WHY are hotels doing this???
Read More
Brian
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

A nice property and very quiet at night.
Goncalo
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Read More
Diogo
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Funcionários excelentes, quarto limpo, SPA deixou a desejar.
Harold
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 50 minggu yang lalu

Hotels.com verified review

Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
Read More
Luzius
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 55 minggu yang lalu

Hotels.com verified review

Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
Verified traveler
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 78 minggu yang lalu

Hotels.com verified review

Friendly staff but clearly understaffed and untrained. Comfortable room however you would expect some amenities on a 5 star hotel such as robes/slippers, tea/coffee, dental kit… also there was 1 complimentary water bottle however not a new/fresh bottle. I would like to strongly suggest for a bar/wine menu improvement (it’s Douro wine region!). Also the restaurant menu should have more options and frankly better quality for the prices. Breakfast was ok but again…not a 5 star (no fresh juices or fresh fruit…). The hotel has several things to improve even some rebuilt to do (I’ve noticed an unfinished wall coming back from the parking lot via stairs as there was no elevator). Not much to do outside the hotel. Spa and gym ok. Overall it’s ok but far from 5 stars.
Read More
Anji
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 91 minggu yang lalu

Hotels.com verified review

Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
MANUELA
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 92 minggu yang lalu

Hotels.com verified review

Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
Read More
Paulo
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 98 minggu yang lalu

Hotels.com verified review

Staff mal organizado, check out demorou, e não sabiam se a reserva estava paga ou não etc..
David
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 110 minggu yang lalu

Expedia Group verified review

We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
Read More
Laura
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 113 minggu yang lalu

Hotels.com verified review

Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
Eva
8.0
/10
Diulas 118 minggu yang lalu

Hotels.com verified review

Staff disponível e simpático. Muito atencioso. Limpeza boa. Quarto confortável. No entanto, noutros aspetos, nomeadamente poucas pessoas a atender dado a baixa ocupação, compromete o serviço geral exigido num hotel supostamente de 5 estrelas.
Raul Moura da
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 119 minggu yang lalu

Expedia Group verified review

Good Hotel, but not surely 5 Star, and even pushing to be a 4 Star....
Silvana Borges da
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 135 minggu yang lalu

Expedia Group verified review

Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
Ronald
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 136 minggu yang lalu

Expedia Group verified review

Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Alan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 140 minggu yang lalu

Expedia Group verified review

Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 MW Douro Wine & Spa

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.4
Sangat Baik
Daripada 74 ulasan
Kebersihan

9.0

Keselesaan Bilik

9.0

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong MW Douro Wine & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Maria Helena
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Clean rooms. Friendly staff.
Elaine
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

SPA感覺放鬆👍職員很友善,酒店經理很好,盡量配合客人需求,令客人感覺安心舒適。 餐廳只有提供早餐及晚餐,質素做得很好,食物好味道,餐廳職員也很用心和友善對待客人。
Elaine
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

職員很友善,盡量配合客人要求,令客人感覺舒服,在酒店輕鬆地休息,觀景也很好,酒店餐廳很好,晚餐及早餐也做得好吃,要留意是這裡沒有午餐提供
Savita
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Do not understand the need to expose the bathroom space to the room. Travelling with friends means that there is no privacy after a shower to dry off and dress without having exposure to others in the room! Plus if other person is sleeping, the light from the washroom space is disturbing to others! WHY are hotels doing this???
Read More
Brian
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

A nice property and very quiet at night.
Goncalo
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Read More
Diogo
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Funcionários excelentes, quarto limpo, SPA deixou a desejar.
Harold
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 50 minggu yang lalu

Hotels.com verified review

Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
Read More
Luzius
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 55 minggu yang lalu

Hotels.com verified review

Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
Verified traveler
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 78 minggu yang lalu

Hotels.com verified review

Friendly staff but clearly understaffed and untrained. Comfortable room however you would expect some amenities on a 5 star hotel such as robes/slippers, tea/coffee, dental kit… also there was 1 complimentary water bottle however not a new/fresh bottle. I would like to strongly suggest for a bar/wine menu improvement (it’s Douro wine region!). Also the restaurant menu should have more options and frankly better quality for the prices. Breakfast was ok but again…not a 5 star (no fresh juices or fresh fruit…). The hotel has several things to improve even some rebuilt to do (I’ve noticed an unfinished wall coming back from the parking lot via stairs as there was no elevator). Not much to do outside the hotel. Spa and gym ok. Overall it’s ok but far from 5 stars.
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Anji
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 91 minggu yang lalu

Hotels.com verified review

Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
MANUELA
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 92 minggu yang lalu

Hotels.com verified review

Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
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Paulo
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 98 minggu yang lalu

Hotels.com verified review

Staff mal organizado, check out demorou, e não sabiam se a reserva estava paga ou não etc..
David
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 110 minggu yang lalu

Expedia Group verified review

We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
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Laura
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 113 minggu yang lalu

Hotels.com verified review

Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
Eva
8.0
/10
Diulas 118 minggu yang lalu

Hotels.com verified review

Staff disponível e simpático. Muito atencioso. Limpeza boa. Quarto confortável. No entanto, noutros aspetos, nomeadamente poucas pessoas a atender dado a baixa ocupação, compromete o serviço geral exigido num hotel supostamente de 5 estrelas.
Raul Moura da
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 119 minggu yang lalu

Expedia Group verified review

Good Hotel, but not surely 5 Star, and even pushing to be a 4 Star....
Silvana Borges da
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 135 minggu yang lalu

Expedia Group verified review

Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
Ronald
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 136 minggu yang lalu

Expedia Group verified review

Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Alan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 140 minggu yang lalu

Expedia Group verified review

Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
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