Hotel Leo

Had a wonderful 5 nights stay at Hotel Leo which has excellent staff members at front desk (met 4 different staff) especially Ms Helen who is so cheerful, helpful and wonderful in rendering multiple services e.g. helping with my smooth and efficient check-in, recommended of great food outlets and places to visit within the city areas, plus helping to write in Korean languages on the few places I wanted to go so that I can show to the bus or taxi drivers for clear directions. Helen is a GEM, thank you very much for your great hospitality.

櫃檯人員可以用英文溝通，部分人員會說中文，有代客泊車服務，出發前10分鐘跟櫃台人員說，就能在停車入口取車 離開前櫃檯人員會幫你把行李辦到車上去，服務態度很好！ 唯一缺點是冷氣會有怪聲音，睡到一半會被吵醒

房間空氣中有泡菜味道。

The bathroom seems a bit old. Room space is very good for two people. Hotel location is very good, walkable distance to most of the restaurant and shopping center.

Friendly staff, close to airport

저렴한 가격임에도 불구하고 아이를 위한 세심한 배려에 정말 감동했습니다. 아기 가드와 아기 욕조까지 미리 준비되어 있어 아기와 함께 편안하게 쉴 수 있었어요. 덕분에 가족 모두 좋은 시간을 보낼 수 있었습니다. 또한 체크인 시 직접 방까지 안내해 주신 조혜림 지배인님께 진심으로 감사드립니다. 특히 저녁에 무엇을 먹을지 고민이 많았는데, 관광객의 시선이 아닌 지역 주민의 입장에서 맛집을 추천해 주셔서 정말 감사했어요. 덕분에 좋은 식사와 특별한 경험을 할 수 있었습니다. 세심한 서비스와 진심 어린 응대에 깊이 감사드리며, 다음에 다시 방문하고 싶은 호텔입니다.

Really like that there are many places to explore near the hotel! Hotel staff were friendly and nice. Valet was super helpful especially if you’re planning on renting a car!

I enjoyed my stay here. I had a very large & comfortable bed within a spacious room. The bathroom had a great shower & Japanese style toilet. I really liked having the LG Styler in the room to refresh my clothes. This is not something I’ve come across before. The hotel was in a great location, near various shops, cafes and restaurants and near a pick up point for day tours. I had a lovely massage next door to the hotel. Upon checking out I asked for a taxi to be called to take me to the airport. Unfortunately the person at the front desk was distracted & forgot to call, but this was quickly rectified when I asked again. It would be great if black teabags were available as well as green tea & coffee.

The only thing that came up was there was a musky smell from the carpet near the door of the bathroom. We informed the Hotel and they suppose to do something about it. Obviously it was short notice but next day after we left the Hotel they must have done something and there was hardly any smell. Coffee and tea bags are available if you require more just ask at the desk. The hotel staff were all very friendly pleasant and helpful. Air conditioner is well powerful can get room pretty cold. I would advise people not to set it too low as one could wake up with a cold or flu. All in all this Hotel we would definitely rank as one of the best we have stayed in and it was very reasonable priced.

Most of the hotel staff can speak English and are very professional & helpful; able to answer and help with our queries. We like it that there is LG Styler in the room and we can use it free of charge to clean our coats before we head home. There are many dining options just behind the hotel and across the road and two convenient stores. We could easily get a taxi to airport with help of reception staff within minutes in the early morning and the airport was just 5 mins drive away. Some areas for considerations for improvement: It would be good that customers be informed that the temperature of air-con in the room cannot be controlled using the TV remote. It was quite stuffy for us on the first night. When we called the reception, he turned on something on the aircon but did not mention that we can adjust the temperature using the tv remote to our comfort level. The electronic panel on the wall only indicates the room temperature but temp cannot be adjusted using it. Also the lightings in the room are controlled by the electronic panel, we were not sure how to leave a light on for the night. So we left the toilet light on, but it will eventually be turned off; kind of dark to make way to toilet. The room layout could be improved as after putting the table and chair in between the bed and long table, there is little room to walk and could be hazard to walk round in the dark at night.

スタッフさんが笑顔を素敵、とても親切でした

Helen was very nice and helpful.

Not safe. Staff was not good, and not reliable.

직원분들이 너무 친절하시고 조식도 좋았습니다. 침구류도 깨끗하고 주변맛집이 많아서 행복한 여행이었습니다. 감사드립니다.

깔끔하고 직원분들이 너무너무 친절해서 따뜻한숙박지였내요.담에 또 이용할듯합니다.너무 감사했어요~

很棒

位置在大馬路旁，旁邊有公車站、7-11、藥局，兩旁巷子裡非常多餐廳，熟成道只需走路5分鐘，過馬路就是樂天免稅店，櫃檯人員親切有禮、英文佳，可幫叫計程車、免費代客泊車超方便，寶寶友善有提供澡盆、座便盆、小椅子、奶瓶消毒鍋、床圍，電子衣櫥可除臭烘乾非常好用，雙床房兩大一寶入住空間還行。 唯一缺點是房間開窗通風時大馬路的聲音很吵。

Amazing place near the airport. Triplet was very convenient.

Hotel is at a convenient location and accessible to Dream Tower in minutes walk. Shops and restaurants are all around . The hotel offers free valet parking as they have to drive your car in other storeys via the vehicle lift.

I really enjoyed my stay at Hotel Leo. I walked down to the beach, easily took the bus to the night market, and was welcomed by the staff each time I walked in. There isn’t transportation from the hotel to the airport (there is vice versa) and the front staff helped me call a taxi. If I return to Jeju I’ll return to Hotel Leo!