Patong Bay Hill Resort

The resort offers a free shuttle bus to Patong Beach, which is a great convenience. There's also a shuttle car that picks you up from your room to the lobby — very helpful and efficient. The balcony view was excellent, and the bed was comfortable with a spacious room layout. The only downside was that the main road (high street) is quite a long walk away, which at times made us feel a bit isolated. It would be fantastic if the shuttle car could also provide access to the main road.

Amazing time and amazing staff, Very unlucky for the weather but enjoyed every single bit! Had a lot of fun with AMO amazing and very funny guy! Already been there twice and will be there soon again!

X

The property was nice, staff was good and friendly. The waitress in the restaurant‘Tana was very good , polite and do her job very well.

Booked the jacuzzi cottage and unfortunately there’s no hot water for the jacuzzi and we were not informed prior to booking. I probably would not have booked if I knew. The cottages are also perched up very steep hills! And many of the cottages surrounding are still under construction

Parfait

Great resort. Staff are very friendly and always happy to accomodate any request. Will definetly be back

It better if i dont write anything!

nice pool

We loved all the staff! They were so friendly every single day! They love children and are very informative

This by far was my favorite hotel I stayed at in Thailand. It is located on a hill overlooking the city, Patong and the Sea. The views are absolutely beautiful. They have a beautiful pool area by the main lobby and all the buildings have multiple pools so you don't have to go to main pool by the lobby. They have a shuttle to take you to your room from the lobby. The rooms are sooo spacious 1 bedroom suite, kitchen dinning room and balcony. Minnie bar and free water and coffee is provided each day. The rooms are soo clean and well kept. They made my stay so comfortable we didn't want to leave. We will definitely be back and we pray we get the same service it was lovely

Beautiful hotel and grounds. Enjoyed the swimming pool. Enjoyed the beach. Buffet was great. Your Bar Staff Jessica is great. 5 stars for Jessica alone. Free ride to town and around. We were 9 of us in this family vacation. The only thing I would suggest would be to accommodate handicapped people. My sister and sister in-law had walking issues and not proper elevators to up level buildings.

Great stay

The positives were the large rooms and free shuttle bus service to Patong beach. The negatives were the breakfast quality and also the hotel requires refurbishment (especially the swimming pool area)

Tolles Hotel, toller Service. Es gab auch einen Shuttle der bis zum Beach gefahren ist und auch zu den Zimmer 24/7 gebracht hat. Allerdings konnte man sich manchmal auf das Personal nicht ganz verlassen, dennoch waren sie alle sehr nett. Das Hotel lag auf einem Berg, wenn der Shuttle mal nicht kam, musste man die Strecke hoch und runter laufen. Aber die sind immer innerhalb von 5-10 min gekommen. Das Zimmer und die Einrichtung sowie der Pool vom Zimmer waren Hammer.

Abbiamo alloggiato 6 giorni in questo resort che non rispecchia le stelle. Prima di tutto cauzione esclusivamente in contanti e non accettano carta di credito e non era specificato, secondo disagio i due letti singoli senza chiedere preventivamente che preferenza avevamo. Camere vecchie con porte tutte rovinate, scarsa pulizia, ogni giorno avevamo gli asciugamani macchiati. Colazione pessima, zona molto sporca. Personale poco accogliente e scortese, sorrisi e saluti sembravano degli extra. Organizzato male anche per quanto riguarda gli asciugamani per la piscina o per il mare, ogni mattina dovevamo rincorrere le ragazze delle pulizie per darcene dei puliti.

It’s okay

From the moment i checked in..it was bad! The service at reception is shocking, very slow. The hotel is on a hill and you have to wait for a shuttle to your room, which you have to wait anywhere between 10 to 25 minutes. The shuttle drivers dont listen and i was told by the driver he makes the decisions on when he goes! I booked a studio, it had a stove top, microwave and fridge. No crockery or cutlery provided. What is the point?The swimming pool is in need of repair, many missing tiles that you can cut your feet on. There was building works going on, a crane was parked and i was told i cant go to to my room on 1 of the days. They moved my bike, tipping it over, leaving scratches and smashing the bottle i had in the seat. Housekeeping were really loud, always waking me up. The worst part thou is i had my JBL blue tooth headphones go missing. I advised reception and were told they know nothing. The 2 other groups of friends in my group also had personal items and cash go missing. There was issues with my key card, and it took me to demand to speak to the manager to get it fixed. I had to walk to reception on 2 occasions because it did not work. (Its a massive hill) The hotel is a little out of the way, thank goodness i had a bike. Ive stayed at better hotels for alot cheaper and better service!!!

Would love to visit again!

Good service around the hotel. Especially shuttle bus upto our building. Also nice to have a shuttle bus to beach or shopping centre. Timings could be better. Shame the hotel shuttle didn’t go up and down the steep hill just outside the hotel. Breakfast was always exactly the same. If you went late on choice was very limited as they didn’t replenish some items eg fruit and pastries