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Lihat Semua Gambar
Phuket Emerald Beach Resort
Resort
8.7
/10
Sangat Baik
36 ulasan
Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka
Photsawat V.
10.0
/ 10
Seronok, berbaloi, bersih, perkhidmatan yang baik, daftar masuk yang mudah, kakitangan yang cantik dan sopan, taman air sangat menyeronokkan, akan pergi lagi.
Lihat asal
SILVIA
10.0
/ 10
Struttura nuova e molto bella e curata. Rivedrei solo la colazione... troppe cose e di bassa qualità.. forse meglio qualcosa di meno ma più ricercato.
Lihat terjemahan
Donna
10.0
/ 10
Orbitz and the property staff need to manage their relationships with their vendors.There is a disconnect with what is on the Orbitz website with what is offered at the property. The offering needs to be clearer.
Lihat terjemahan
Chwee Sim
10.0
/ 10
Spacious room, clean hotel. Waterplay facilities are great. Beach with great waves and sand are just across the street. Feet wash taps available at entrance of hotel. Breakfast buffet is mediocre. The bathroom shower water temperature is not constant and alternates between hot and cold about 6 times within 5 minutes of showering.
Lihat terjemahan
Di Kawasan
Lihat Peta
202/19 Karon Beach, A. Muang, Phuket, Thailand, Karon, Mueang Phuket District, Phuket, Thailand, 83100
Kemudahan Utama
Lihat Lebih
AC
Restoran
Kolam Renang
Meja Depan 24 jam
Lif
WiFi
Lihat Lebih
Available Room Types in Phuket Emerald Beach Resort
Dapatkan carian lebih pantas dengan menggunakan tapisan
Paparan Harga
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!
Faham
Persekitaran Phuket Emerald Beach Resort
202/19 Karon Beach, A. Muang, Phuket, Thailand, Karon, Mueang Phuket District, Phuket, Thailand, 83100
Temui Lebih Banyak Tempat
Ketahui Lebih Lanjut Mengenai Phuket Emerald Beach Resort
Lokasi
Penginapan di Phuket Emerald Beach Resort ialah pilihan yang baik apabila anda melawat Karon.
Tentang Phuket Emerald Beach Resort
Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di Phuket Emerald Beach Resort, sebuah penginapan yang menarik untuk percutian keluarga anda.
Jika anda merancang menginap dalam jangka panjang, penginapan di Phuket Emerald Beach Resort ialah pilihan yang tepat bagi anda. Dengan pelbagai kemudahan dan kualiti perkhidmatan yang hebat, tempat penginapan ini pasti membuat anda berasa seperti di rumah.
resort ini ialah tempat terbaik bagi anda yang inginkan percutian yang tenang dan nyaman, jauh daripada orang ramai.
Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.
Pusat kecergasan resort ini adalah yang wajib dicuba semasa penginapan anda di sini.
Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.
Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Nikmati hidangan kegemaran anda dengan makanan istimewa dari Phuket Emerald Beach Resort eksklusif untuk anda.
Akses WiFi tersedia dalam kawasan umum penginapan ini agar anda sentiasa terhubung dengan keluarga dan rakan-rakan.
Phuket Emerald Beach Resort adalah resort yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu resort ini.
Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Phuket Emerald Beach Resort.
Semua kemudahan dari Phuket Emerald Beach Resort
Lobi
Luar Bangunan
Lain-lain
Aktiviti
- Barbeku
- Kawasan kanak-kanak bermain
- Hiburan untuk kanak-kanak
- Pusat kecergasan
- Taman
- Kemudahan luar
- Kolam renang terbuka
- Kerusi berjemur
- Gelongsor air
- Taman air
Kemudahan Umum
- Kopi/teh di lobi
- Kedai kopi
- Lif
- Restoran
- Restoran sarapan pagi
- Restoran makan malam
- Restoran makan tengah hari
- Peti keselamatan
- WiFi di kawasan umum
Kemudahan Dalam Bilik
- Jubah mandi
- Tab mandi
- Kabel TV
- Kaunter
- Pengering rambut
- Peti besi dalam bilik
- Peti sejuk
- Pancuran mandi
- TV
Perkhidmatan Hotel
- Tukang angkut barang
- Meja depan
- Penyambut tetamu 24 jam
- Keselamatan 24 jam
- Perkhidmatan dobi
- Pesanan bilik waktu terhad
- Penyimpanan bagasi
- Perkhidmatan perubatan
- Lawatan
Makanan dan Minuman
- Bar
- Sarapan
- Sarapan bufet
- Kafe
- Sarapan Eropah
- Bar tepi kolam renang
- Hidangan vegetarian
- Pengeluar wain
Umum
- Penyaman Udara
- Bilik bercantum
- Bilik keluarga
- Bilik larangan merokok
- Kolam renang
- Bilik rekreasi
- Kawasan merokok
- Teres
Kemudahan Berhampiran
- ATM/Perbankan
- Salun kecantikan
- Kedai cenderamata
- Kedai runcit
- Salun rambut
- Dobi
- Kedai
- Pasar raya
Sukan & Rekreasi
- Aerobik
- Kecergasan
- Bilik permainan
- Pool atau Snuker
Kanak-kanak dan Haiwan Peliharaan
- Penjagaan anak
- CRIBS
- Kerusi tinggi
Mesra Keluarga
- Kolam renang kanak-kanak
Kemudahan Internet
- WiFi percuma
Khidmat Shuttle
- Pengangkutan dari lapangan terbang
Polisi Penginapan & Maklumat Umum di Phuket Emerald Beach Resort
Masa Daftar Masuk/Daftar Keluar
Daftar masuk:
Dari 14:00
Daftar keluar:
Sebelum 12:00
Instruksi Daftar Masuk Umum
Infant: 0 – 3 Years Old ***FOC – Baby Cot Child: 4 – 11 Years Old ***Under 11 years old stay FOC when sharing the bed with parent Adult: 12+ Years Old ***Considered as an adult (Extra Bed 1,500 THB per adult night)
Dasar Tambahan
Child: 4 – 11 Years Old ***Under 11 years old stay FOC when sharing the bed. (However, It does not include Breakfast). Additional charge will apply upon check in).
Adult: 12+ Years Old ***Considered as an adult (Extra Bed 1,500 THB per adult night)
Infant: 0 – 3 Years Old ***FOC – Baby Cot
Adult: 12+ Years Old ***Considered as an adult (Extra Bed 1,500 THB per adult night)
Infant: 0 – 3 Years Old ***FOC – Baby Cot
Maklumat Umum
Kemudahan Popular | AC, Restoran, Kolam Renang, Meja Depan 24 jam, Lif, WiFi |
Masa Daftar Masuk / Daftar Keluar | Dari 14:00 - hingga 12:00 |
Ketersediaan Sarapan | Ya, hotel mempunyai bilik yang menyediakan sarapan pagi |
Bilik tersedia di Phuket Emerald Beach Resort | 282 |
Bilangan tingkat di Phuket Emerald Beach Resort | 4 |
Fasilitas lain di Phuket Emerald Beach Resort | Barbeku, Kawasan kanak-kanak bermain, Hiburan untuk kanak-kanak, Pusat kecergasan, Taman |
Soalan lazim tentang Phuket Emerald Beach Resort
Apa facilities yang tersedia di Phuket Emerald Beach Resort?
Berikut facilities yang ada di Phuket Emerald Beach Resort seperti AC, Restoran, Kolam Renang, Meja Depan 24 jam, Lif, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Phuket Emerald Beach Resort?
Masa check-in di Phuket Emerald Beach Resort bermula dari Dari 14:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Phuket Emerald Beach Resort menyediakan sarapan pagi?
Ya, Phuket Emerald Beach Resort menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Phuket Emerald Beach Resort?
Phuket Emerald Beach Resort ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Phuket Emerald Beach Resort?
Phuket Emerald Beach Resort mempunyai 4 tingkat.
Lihat Semua
Lebih Banyak Ulasan Daripada Tetamu Lain di Phuket Emerald Beach Resort
Penilaian & Ulasan Keseluruhan Phuket Emerald Beach Resort
Traveloka (7)
Sumber lain (29)
8.6
Sangat Baik
Daripada 29 ulasan
Kebersihan
9.0
Keselesaan Bilik
9.0
Perkhidmatan dan Kemudahan
8.4
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong Phuket Emerald Beach Resort
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
SILVIA
10.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Struttura nuova e molto bella e curata. Rivedrei solo la colazione... troppe cose e di bassa qualità.. forse meglio qualcosa di meno ma più ricercato.
CHAN
Rakan dan Keluarga
8.0
/10
Diulas 19 minggu yang lalu
Hotels.com verified review
整體覺得不錯，小孩子很喜歡那個長滑水梯。房間整潔，早餐屬於一般水準, 去沙灘很方便。
Majed
Rekreasi Percutian Keluarga
10.0
/10
Diulas 20 minggu yang lalu
Expedia Group verified review
Lovely staffs and services
Kathryn
Rakan dan Keluarga
2.0
/10
Diulas 26 minggu yang lalu
Hotels.com verified review
The only reason we booked into this hotel was for the kids pool and kids slides. We were told when booking that they would be freshly renovated before our arrival however this was not the case the kids pool and all the slides was closed. The room we were given back into the pool bar and the pool Access also doubled up as common access for everyone which made our front balcony incredibly busy. Dirty nappies on the floor around the pool. We asked if we could pay to stay for one night then get the refund on the remaining nights but were declined by the manager who never came out to speak to us face-to-face. The room smelt, the sheets were really dirty. Awful. Start to our holiday thankfully we move to a much better hotel.
Read More
Roman
Rakan dan Keluarga
8.0
/10
Diulas 30 minggu yang lalu
Hotels.com verified review
The food and service was good.
I think the pool is closing too early but it´s pretty general around the area. Apart of that, all good, simple hotel but good.
Craig
Rekreasi Percutian Keluarga
8.0
/10
Diulas 32 minggu yang lalu
Expedia Group verified review
A great place to stay for families, waterslides are great but dominate the pool areas due to their size.
Lifeguards on duty at the slides and safety is taken very seriously.
Food from the restaurant is very average and expensive.
There are lots of happy hours at the different bars and the sky bar is well worth checking out.
Rooms are cleaned daily and towels changed.
The resort is very clean especially the toilets and the staff are very friendly.
Pool access rooms for families very spacious and would recommend booking one of these for your stay.
We had a thoroughly enjoyable stay and would recommend to anyone with kids.
Probably not a good resort for couples due to the amount of kids and the waterslides being such a big part of the pool areas.
Breakfast decent enough and heaps of choice and lots of staff.
Read More
Donna
Rekreasi dengan Anak
10.0
/10
Diulas 43 minggu yang lalu
Expedia Group verified review
Orbitz and the property staff need to manage their relationships with their vendors.There is a disconnect with what is on the Orbitz website with what is offered at the property. The offering needs to be clearer.
Dean
Rakan dan Keluarga
8.0
/10
Diulas 44 minggu yang lalu
Hotels.com verified review
Hotel facilities were lovely for kids if they like the pool. A severe lack of sunbeds however for the adults. Hotel was dominated by rude Russians.
JINO
Rakan dan Keluarga
8.0
/10
Diulas 47 minggu yang lalu
Hotels.com verified review
완벽한 수영장, 완벽한 해변 접근성, 깨끗한 시설
Florencia
10.0
/10
Diulas 48 minggu yang lalu
Expedia Group verified review
Very good for families
Chwee Sim
Rakan dan Keluarga
10.0
/10
Diulas 49 minggu yang lalu
Hotels.com verified review
Spacious room, clean hotel. Waterplay facilities are great. Beach with great waves and sand are just across the street. Feet wash taps available at entrance of hotel. Breakfast buffet is mediocre. The bathroom shower water temperature is not constant and alternates between hot and cold about 6 times within 5 minutes of showering.
Read More
Norbert
Rakan dan Keluarga
4.0
/10
Diulas 51 minggu yang lalu
Hotels.com verified review
I have been coming to Thailand almost every year in the past 10 years and Phuket Emerald Resort has been the biggest disappointment. 1. We booked a room for 3 people, still there were only 2 towels. The next day, after the room had been made, we had again only 2 towels. On the last day of our stay, to our biggest surprise there were ZERO towels in the room at 4.30 pm. All the used ones were taken and they were not replaced. I asked staff, and was told that there were no clean towels. How can a hotel run out of clean towels??? 2. The swimming pools are way too cold and dangerous. On the second day of our stay my daughter was swimming in the children’s pool and the sharp side of the pool cut her toe open! She was bleeding in the children's pool, which has sharp surfaces all over. My daughter couldn’t enjoy the beach or the pool after that incident. 4. I also got injured on the second day of our stay. The bathroom door design is terrible. The top of the bathroom door is sharp and pointy. It cut my left arm open as I was entering the bathroom. Swimming in the sea was also over for me. 4. I got bitten by mosquitos while sleeping. Other hotels in Thailand usually offer electric mosquito repellents. 5. This is not a 5-star hotel. I stayed in Phuket in an actual 5 star hotel before, and the difference is day and night. Without the issues 1-4, I would give this hotel 4 stars, however, with the issues, this is maximum 2 stars for me.
So, overall, this has been a terrible experience.
Read More
Eliezer
Rekreasi Percutian Keluarga
2.0
/10
Diulas 51 minggu yang lalu
Expedia Group verified review
Cheap towels
Very slow service.
Hot water in the shower not working good
Laura
10.0
/10
Diulas 54 minggu yang lalu
Hotels.com verified review
We had a great stay and the staff went above and beyond to make us comfortable. The pool access room was so convenient.
matthew
Rekreasi Percutian Keluarga
10.0
/10
Diulas 54 minggu yang lalu
Expedia Group verified review
Great place for family get away, staffs are friendly and helpful.
Ai
Rekreasi dengan Anak
6.0
/10
Diulas 55 minggu yang lalu
Expedia Group verified review
They don’t provide you enough towels or other amenities unless you ask. They don’t support you proactively for anything unless you strongly request. Facilities and location are still great. Not sure if I want to stay there again.
Justin
Rekreasi dengan Anak
2.0
/10
Diulas 57 minggu yang lalu
Expedia Group verified review
With the exception of the slides (and only the slides) there is little to like about this hotel. There are not enough seats around the pool. The hotel in general is best avoided.
1. Staff are totally untrained, and the systems forced on them by management are generally a total failure. You can expect wet towels all the time (system fail),
Baggage. Porters not trained to bring trolly, then have to go back and get. Only to then mix up bags and send one of another guest bags to airport with us.
Simple things like make up room (tags on door) were missing - leading to it sometimes taking 2-3 conversations with housekeeping to get room cleaned. Something that impacted our boys sleep.
2. The showers and water pressure are totally terrible. One minute boiling hot, then freezing cold. Then no pressure and this went over entire stay. On average i would say i basically had Lukewarm showers. However, as we were there with a group the shower issue was common on the entire hotel.
Our toilet needed to be fixed on day 1. Appears the hotel tries to limit water usage using a "water bottle" in the toilet water storage area. I guess a 'geto' fix for the issues. I have a photo - as I couldn't believe it.
on Check out the hotel was most concerned with the fact i had booked for extra night (more than needed) to allow a check out of my choosing, that they were trying to hand write contracts (no refund) rather than dealing with the checkout.
Basically we didn't get what we paid.
Read More
Vj
Rekreasi Percutian Keluarga
10.0
/10
Diulas 67 minggu yang lalu
Expedia Group verified review
My daughter liked the amenities. She enjoyed staying at this hotel.
Leanne
Rekreasi Percutian Keluarga
10.0
/10
Diulas 71 minggu yang lalu
Expedia Group verified review
Whilst the property is not sprawling in the footprint - it has been cleverly designed. It has modern and contemporary rooms and has the essentials close by such as 711, pharmacy, laundry service and food providers. The pool facilities for younger children are fantastic with two areas. Breakfast buffet was great with an air-conditioned area where the food choices were laid out.
Read More
Peter
10.0
/10
Diulas 81 minggu yang lalu
Hotels.com verified review
Good place to stay good location. Would only maybe stay there again. As there was very little water pressure in the shower and a very inconsistent temperature. Also, in the four other hotels we stayed in in Thailand. There was a selection of English-speaking TV channels which were missing at this hotel. Both issues were raised with the front desk. And for some reason, couldn’t be fixed. And also there was no bacon served at breakfast. Overall the place was quite nice. Fantastic swimming pool and the staff were fantastic.
Read More
Bilangan ulasan setiap halaman
20
40
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Penilaian & Ulasan Keseluruhan Phuket Emerald Beach Resort
Traveloka (7)
Sumber lain (29)
8.6
Sangat Baik
Daripada 29 ulasan
Kebersihan
9.0
Keselesaan Bilik
9.0
Perkhidmatan dan Kemudahan
8.4
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong Phuket Emerald Beach Resort
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
SILVIA
10.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Struttura nuova e molto bella e curata. Rivedrei solo la colazione... troppe cose e di bassa qualità.. forse meglio qualcosa di meno ma più ricercato.
CHAN
Rakan dan Keluarga
8.0
/10
Diulas 19 minggu yang lalu
Hotels.com verified review
整體覺得不錯，小孩子很喜歡那個長滑水梯。房間整潔，早餐屬於一般水準, 去沙灘很方便。
Majed
Rekreasi Percutian Keluarga
10.0
/10
Diulas 20 minggu yang lalu
Expedia Group verified review
Lovely staffs and services
Kathryn
Rakan dan Keluarga
2.0
/10
Diulas 26 minggu yang lalu
Hotels.com verified review
The only reason we booked into this hotel was for the kids pool and kids slides. We were told when booking that they would be freshly renovated before our arrival however this was not the case the kids pool and all the slides was closed. The room we were given back into the pool bar and the pool Access also doubled up as common access for everyone which made our front balcony incredibly busy. Dirty nappies on the floor around the pool. We asked if we could pay to stay for one night then get the refund on the remaining nights but were declined by the manager who never came out to speak to us face-to-face. The room smelt, the sheets were really dirty. Awful. Start to our holiday thankfully we move to a much better hotel.
Read More
Roman
Rakan dan Keluarga
8.0
/10
Diulas 30 minggu yang lalu
Hotels.com verified review
The food and service was good.
I think the pool is closing too early but it´s pretty general around the area. Apart of that, all good, simple hotel but good.
Craig
Rekreasi Percutian Keluarga
8.0
/10
Diulas 32 minggu yang lalu
Expedia Group verified review
A great place to stay for families, waterslides are great but dominate the pool areas due to their size.
Lifeguards on duty at the slides and safety is taken very seriously.
Food from the restaurant is very average and expensive.
There are lots of happy hours at the different bars and the sky bar is well worth checking out.
Rooms are cleaned daily and towels changed.
The resort is very clean especially the toilets and the staff are very friendly.
Pool access rooms for families very spacious and would recommend booking one of these for your stay.
We had a thoroughly enjoyable stay and would recommend to anyone with kids.
Probably not a good resort for couples due to the amount of kids and the waterslides being such a big part of the pool areas.
Breakfast decent enough and heaps of choice and lots of staff.
Read More
Donna
Rekreasi dengan Anak
10.0
/10
Diulas 43 minggu yang lalu
Expedia Group verified review
Orbitz and the property staff need to manage their relationships with their vendors.There is a disconnect with what is on the Orbitz website with what is offered at the property. The offering needs to be clearer.
Dean
Rakan dan Keluarga
8.0
/10
Diulas 44 minggu yang lalu
Hotels.com verified review
Hotel facilities were lovely for kids if they like the pool. A severe lack of sunbeds however for the adults. Hotel was dominated by rude Russians.
JINO
Rakan dan Keluarga
8.0
/10
Diulas 47 minggu yang lalu
Hotels.com verified review
완벽한 수영장, 완벽한 해변 접근성, 깨끗한 시설
Florencia
10.0
/10
Diulas 48 minggu yang lalu
Expedia Group verified review
Very good for families
Chwee Sim
Rakan dan Keluarga
10.0
/10
Diulas 49 minggu yang lalu
Hotels.com verified review
Spacious room, clean hotel. Waterplay facilities are great. Beach with great waves and sand are just across the street. Feet wash taps available at entrance of hotel. Breakfast buffet is mediocre. The bathroom shower water temperature is not constant and alternates between hot and cold about 6 times within 5 minutes of showering.
Read More
Norbert
Rakan dan Keluarga
4.0
/10
Diulas 51 minggu yang lalu
Hotels.com verified review
I have been coming to Thailand almost every year in the past 10 years and Phuket Emerald Resort has been the biggest disappointment. 1. We booked a room for 3 people, still there were only 2 towels. The next day, after the room had been made, we had again only 2 towels. On the last day of our stay, to our biggest surprise there were ZERO towels in the room at 4.30 pm. All the used ones were taken and they were not replaced. I asked staff, and was told that there were no clean towels. How can a hotel run out of clean towels??? 2. The swimming pools are way too cold and dangerous. On the second day of our stay my daughter was swimming in the children’s pool and the sharp side of the pool cut her toe open! She was bleeding in the children's pool, which has sharp surfaces all over. My daughter couldn’t enjoy the beach or the pool after that incident. 4. I also got injured on the second day of our stay. The bathroom door design is terrible. The top of the bathroom door is sharp and pointy. It cut my left arm open as I was entering the bathroom. Swimming in the sea was also over for me. 4. I got bitten by mosquitos while sleeping. Other hotels in Thailand usually offer electric mosquito repellents. 5. This is not a 5-star hotel. I stayed in Phuket in an actual 5 star hotel before, and the difference is day and night. Without the issues 1-4, I would give this hotel 4 stars, however, with the issues, this is maximum 2 stars for me.
So, overall, this has been a terrible experience.
Read More
Eliezer
Rekreasi Percutian Keluarga
2.0
/10
Diulas 51 minggu yang lalu
Expedia Group verified review
Cheap towels
Very slow service.
Hot water in the shower not working good
Laura
10.0
/10
Diulas 54 minggu yang lalu
Hotels.com verified review
We had a great stay and the staff went above and beyond to make us comfortable. The pool access room was so convenient.
matthew
Rekreasi Percutian Keluarga
10.0
/10
Diulas 54 minggu yang lalu
Expedia Group verified review
Great place for family get away, staffs are friendly and helpful.
Ai
Rekreasi dengan Anak
6.0
/10
Diulas 55 minggu yang lalu
Expedia Group verified review
They don’t provide you enough towels or other amenities unless you ask. They don’t support you proactively for anything unless you strongly request. Facilities and location are still great. Not sure if I want to stay there again.
Justin
Rekreasi dengan Anak
2.0
/10
Diulas 57 minggu yang lalu
Expedia Group verified review
With the exception of the slides (and only the slides) there is little to like about this hotel. There are not enough seats around the pool. The hotel in general is best avoided.
1. Staff are totally untrained, and the systems forced on them by management are generally a total failure. You can expect wet towels all the time (system fail),
Baggage. Porters not trained to bring trolly, then have to go back and get. Only to then mix up bags and send one of another guest bags to airport with us.
Simple things like make up room (tags on door) were missing - leading to it sometimes taking 2-3 conversations with housekeeping to get room cleaned. Something that impacted our boys sleep.
2. The showers and water pressure are totally terrible. One minute boiling hot, then freezing cold. Then no pressure and this went over entire stay. On average i would say i basically had Lukewarm showers. However, as we were there with a group the shower issue was common on the entire hotel.
Our toilet needed to be fixed on day 1. Appears the hotel tries to limit water usage using a "water bottle" in the toilet water storage area. I guess a 'geto' fix for the issues. I have a photo - as I couldn't believe it.
on Check out the hotel was most concerned with the fact i had booked for extra night (more than needed) to allow a check out of my choosing, that they were trying to hand write contracts (no refund) rather than dealing with the checkout.
Basically we didn't get what we paid.
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Vj
Rekreasi Percutian Keluarga
10.0
/10
Diulas 67 minggu yang lalu
Expedia Group verified review
My daughter liked the amenities. She enjoyed staying at this hotel.
Leanne
Rekreasi Percutian Keluarga
10.0
/10
Diulas 71 minggu yang lalu
Expedia Group verified review
Whilst the property is not sprawling in the footprint - it has been cleverly designed. It has modern and contemporary rooms and has the essentials close by such as 711, pharmacy, laundry service and food providers. The pool facilities for younger children are fantastic with two areas. Breakfast buffet was great with an air-conditioned area where the food choices were laid out.
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Peter
10.0
/10
Diulas 81 minggu yang lalu
Hotels.com verified review
Good place to stay good location. Would only maybe stay there again. As there was very little water pressure in the shower and a very inconsistent temperature. Also, in the four other hotels we stayed in in Thailand. There was a selection of English-speaking TV channels which were missing at this hotel. Both issues were raised with the front desk. And for some reason, couldn’t be fixed. And also there was no bacon served at breakfast. Overall the place was quite nice. Fantastic swimming pool and the staff were fantastic.
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