Hôtel Samarons

Hotel
7.2
/10
Baik
117 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

James

10.0
/ 10
Staff were friendly and helpful. Room was large and had two sitting areas. Bathroom had a nightlight which was a thoughtful feature. Room service food was quick, reasonably priced and very good. Breakfast buffet was good. Housekeeping staff were very thorough each day.
Lihat terjemahan

James

10.0
/ 10
Large spacious rooms, friendly staff, nice night light in bathroom, comfortable beds.
Lihat terjemahan

Jihane

10.0
/ 10
Väldigt trevlig personal, läget är perfekt, nära allt man behöver.Frukosten behöver bli bättre, men det är ok för det priset.
Lihat terjemahan
Di Kawasan
Lihat Peta
Avenue Hedi Nouira, Ennasr II, Ariana Medina, Ariana, Tunisia, 2037

Kemudahan Utama

Lihat Lebih
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Dalam kejiranan (Ennasr) di Ariana
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Hôtel Samarons

Avenue Hedi Nouira, Ennasr II, Ariana Medina, Ariana, Tunisia, 2037
Temui Lebih Banyak Tempat
Lobi Hôtel Samarons
Lain-lain 2 Hôtel Samarons

Ketahui Lebih Lanjut Mengenai Hôtel Samarons

General


Dalam kejiranan (Ennasr) di Ariana

Location


Dengan penginapan di Hôtel Samarons di Ariana (Ennasr), anda akan berada dalam lingkungan 10 minit memandu dari Habib Bourguiba Avenue dan Stadium Chedly Zouiten. Hotel ini berada 23.4 km dari Pantai La Goulette dan 5.1 km dari Taman Bandaran Ennahli.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Taman Bandaran Ennahli - 3.9 km / 2.4 mi
Dewan Sukan Menzah - 5.3 km / 3.3 mi
Stadium Chedly Zouiten - 5.3 km / 3.3 mi
Universiti Tunis El Manar - 5.4 km / 3.4 mi
Stadium El Menzah - 5.5 km / 3.4 mi
Parc Belvedre - 5.6 km / 3.5 mi
Zoo Tunis - 6.6 km / 4.1 mi
Tunisia Private University - 7.5 km / 4.6 mi
Pasar Carrefour - 7.5 km / 4.7 mi
Taman Nippon Tunis - 7.6 km / 4.7 mi
Sinagog Besar Tunis - 7.6 km / 4.8 mi
Cité de la Culture (Bandar Raya Kebudayaan) - 8.3 km / 5.1 mi
Hôtel Majestic - 8.4 km / 5.2 mi
Habib Bourguiba Avenue - 8.9 km / 5.5 mi
Rue Charles de Gaulle - 8.9 km / 5.5 mi

Lapangan terbang utama terdekat adalah Tunis (TUN-Lapangan Terbang Antarabangsa Tunis - Carthage) - 7.5 km / 4.7 mi

Facilities


Nikmati pemandangan dari teres dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan rencam. Hotel ini juga menampilkan televisyen di ruang bersama dan dewan bankuet.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk surat khabar percuma di lobi, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Nikmati masakan antarabangsa di La Seine, salah sebuah daripada 3 restoran di hotel atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:30 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 27 bilik tamu yang dilengkapkan perabot secara berasingan serta menampilkan bar mini dan Televisyen Plasma. Katil busa memori anda disediakan dengan peralatan tempat tidur premium. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan pengering rambut.

Semua kemudahan dari Hôtel Samarons

Dewan Majlis Hôtel Samarons
Dewan Majlis
Lobi Hôtel Samarons
Lobi
Lain-lain Hôtel Samarons
Lain-lain
Restoran Hôtel Samarons
Restoran

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Suratkhabar di lobi
  • Penyimpanan bagasi
  • Penjaga pintu
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • Kawasan bebas rokok
  • Kedai kopi
  • Kopi/teh di lobi
  • Lif

Umum

  • Bankuet
  • Parkir
  • Teres

Pengangkutan

  • Parkir terhad
  • Pengangkutan dari lapangan terbang

Aktiviti

  • Ruang TV

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Hôtel Samarons

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 14:00
Daftar keluar:
Sebelum 12:00

Haiwan Peliharaan

Service Animals Not Allowed

Dasar Tambahan

Hos/pengurus hartanah profesional, Pekerja Penting Sahaja - TIDAK
  • Fi untuk sarapan bufet: kira-kira EUR 12 untuk dewasa dan EUR 12 untuk kanak-kanak
  • Bayaran pengangkutan ulang-alik lapangan terbang: EUR 12 setiap kenderaan (sehala, maksimum seramai 3 orang)
  • Yuran pengangkutan ulang-alik bagi setiap kanak-kanak: EUR 6 (sehala), (berumur sehingga 10 tahun)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Hôtel Samarons
27
Fasilitas lain di Hôtel Samarons
Perkhidmatan dobi, Suratkhabar di lobi, Penyimpanan bagasi, Penjaga pintu, Kakitangan berbilang bahasa

Soalan lazim tentang Hôtel Samarons

Apa facilities yang tersedia di Hôtel Samarons?
Berikut facilities yang ada di Hôtel Samarons seperti Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Hôtel Samarons?
Masa check-in di Hôtel Samarons bermula dari Dari 14:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Hôtel Samarons menyediakan sarapan pagi?
Ya, Hôtel Samarons menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Hôtel Samarons?
Hôtel Samarons ialah hotel bertaraf 4.0-bintang.
Berapakah jumlah bilik yang terdapat di Hôtel Samarons?
Jumlah keseluruhan bilik di Hôtel Samarons ialah 27.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Hôtel Samarons

7.2
Baik
Daripada 117 ulasan
Kebersihan

7.6

Keselesaan Bilik

7.6

Lokasi

4.0

Perkhidmatan dan Kemudahan

7.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hôtel Samarons

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Houria
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

This hotel is a nightmare. My belongings were stolen, including my phone and cash. The people at the reception didn’t care at all. I felt trapped and terrified. I had to beg to use a phone just to contact my family for help to leave. Never stay here — it’s unsafe and dishonest.
francois
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

La personne a mon arrivé tardif n étais pas trop en forme je présume . pas trop d enthousiame pas trop engagente mais bon ca été rapide et facile et il a répondu a mes attentes.
Lisa
10.0
/10
Diulas 46 minggu yang lalu

Expedia Group verified review

It was great as always
Rostom
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 50 minggu yang lalu

Expedia Group verified review

The property is awesome, in a great location, always clean, great staff and security, nice quiet rooms, updated rooms and bath, with a perfect bed. The only reason we didn't give it 5 stars is because of the breakfast. Breakfast is to start at 6a, but when we arrived today between 6a-6:30, the food was still being set up for the buffet. Not even half the food, so the choices were slim as we couldn't wait. The drinks, water or juice were not available, the juice still had to be made, so that delayed being able to start eating. I love staying at the Samarons, but it's always the breakfast that holds it back.
Read More
Verified traveler
icon-
10.0
/10
Diulas 57 minggu yang lalu

Hotels.com verified review

Hotel recomendado boa localização
ilhan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 89 minggu yang lalu

Expedia Group verified review

Superbe hôtel. Je conseille vivement à tous les futurs clients. Expedia
Jazya
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 93 minggu yang lalu

Expedia Group verified review

Friendly staff
Verified traveler
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 103 minggu yang lalu

Hotels.com verified review

Service agréable et personnel super (j’ai adorer la personne de la sécurité à l’entrée) mais pour moi l’hôtel ne mérite pas 5 étoiles.. hôtel abîmé…
James
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 114 minggu yang lalu

Hotels.com verified review

Staff were friendly and helpful. Room was large and had two sitting areas. Bathroom had a nightlight which was a thoughtful feature. Room service food was quick, reasonably priced and very good. Breakfast buffet was good. Housekeeping staff were very thorough each day.
James
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 114 minggu yang lalu

Hotels.com verified review

Large spacious rooms, friendly staff, nice night light in bathroom, comfortable beds.
Sokhna
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 125 minggu yang lalu

Expedia Group verified review

This is the worst hotel I have ever been in my life. I booked for 6 nights and couldn’t stay there because of I found hairs all over from bathroom tub to bed. Also smoke everywhere omg the lobby was full of smoke too this was insane. After talking to the frontal desk they agreed to refund my unused 5 nights and Omar promised to process refund with Expedia. Lies lies they refused to give my money back and until now. The hotel claims to be a 5 stars and once you get there you’ll see that their stars was taken away. The booked a suite and was given suite 305 the bedsheet feel itchy because I got there at 7pm couldn’t leave the same day. I ended up finding another hotel and left first thing in the morning. The hotel did not honor their promise to refund the remaining 5 nights. BECAREFUL PURE SCAM.
Read More
Sükrü
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 334 minggu yang lalu

Expedia Group verified review

Das ist kein Hotel, sondern eine Discothek - von 23 Uhr bis Nachts 3 Uhr hört man überall im Hotel die laute Musik aus dem 5. Stockwerk (wo sich eine Nachtbar befindet). Es ist unwichtig ob Gäste sich gestört fühlen oder erst ab Nachts 3 Uhr einschlafen können! Dieses Hotel würde ich niemanden empfehlen!
Jihane
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 349 minggu yang lalu

Hotels.com verified review

Väldigt trevlig personal, läget är perfekt, nära allt man behöver.Frukosten behöver bli bättre, men det är ok för det priset.
Emrah
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 352 minggu yang lalu

Hotels.com verified review

There was no kettle in the room
Maryse
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 352 minggu yang lalu

Hotels.com verified review

Hôtel très bien situé chambre très propre et spacieuse personnel très gentil. Je recommande cet hôtel
Verified traveler
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 354 minggu yang lalu

Expedia Group verified review

Grandi difficoltà per trovarlo in quanto, anche con l'indirizzo preciso della prenotazione, tassisti esperti hanno avuto difficoltà. Acqua calda e TV non funzionante, ma riparati subito. Colazione inesistente ed obbligatoriamente in camera. Struttura buona ma deve migliorare.
Verified traveler
icon-Perjalanan Perniagaan dengan Rakan
Perjalanan Perniagaan dengan Rakan
6.0
/10
Diulas 356 minggu yang lalu

Expedia Group verified review

The room the hotel gave us for the night was clean and prepared for guests. The service was also allright. But at night we heard a lot of noises which kept us awake.
JA
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 359 minggu yang lalu

Expedia Group verified review

Expérience décevante. De manière générale, prestation pas digne d’un 5* Pas même une bouteille d’eau dans la chambre à l’arrivée. La propreté laisse à désirer. Les produits proposés pour le petit déjeuner sont de qualité tres décevante. Je ne renouvellerai pas l’expérience dans cet établissement.
Emir
8.0
/10
Diulas 362 minggu yang lalu

Hotels.com verified review

L’hotel est pas mal’du tout , le service est au top, le personnel est hyper sympa et reactif. Le prix de là nuitée est quand même hyper interessant et compétitif .L’emplacement est aussi top. Les chambres sont propre spacieuse et propre, bien décorées. Cependant, à noter quelques défauts: le mobilier a besoin d’être rafraîchit, des soucis aussi avec l’eau chaude.
Read More
Jessica
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 362 minggu yang lalu

Hotels.com verified review

Me and my husband booked two nights with this hotel. Due to our flight being late we could not book into the hotel on time on the first day. We tried to call the hotel but no answer, we also tried to call hotels.com but as a British number kept taking our credit. We got to the hotel after an awful travel experience to find that the bed we should have been sleeping in at that very moment was booked for someone else and there were no more rooms for us. Because we didn’t check in on the first day our entire stay was cancelled by the hotel and we were not allowed a refund either. At that moment we were exhausted and furious because we couldn’t have a refund for a hotel stay that we didn’t even have, we were more concerned that it was 12pm at night and there were no hotels that we could check into. We were stranded in Tunis with no place to stay and both me and my husband were ill too. We ended up staying in a disgusting hostel just so we could be behind a locked door in the middle of the night. The stress that this hotel put us through is unbelievable especially after an awful journey to find that we couldn’t even stay there and the panic of thinking we would have to sleep on the street. This hotel is supposed to be one of the best in Tunis but far from it. They had no compassion and didn’t even have water to give us. We understand of course that there are policies in place for late check in but what could we have done? So disappointed, :( :(.
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Hôtel Samarons

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
7.2
Baik
Daripada 117 ulasan
Kebersihan

7.6

Keselesaan Bilik

7.6

Lokasi

4.0

Perkhidmatan dan Kemudahan

7.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hôtel Samarons

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Houria
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

This hotel is a nightmare. My belongings were stolen, including my phone and cash. The people at the reception didn’t care at all. I felt trapped and terrified. I had to beg to use a phone just to contact my family for help to leave. Never stay here — it’s unsafe and dishonest.
francois
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

La personne a mon arrivé tardif n étais pas trop en forme je présume . pas trop d enthousiame pas trop engagente mais bon ca été rapide et facile et il a répondu a mes attentes.
Lisa
10.0
/10
Diulas 46 minggu yang lalu

Expedia Group verified review

It was great as always
Rostom
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 50 minggu yang lalu

Expedia Group verified review

The property is awesome, in a great location, always clean, great staff and security, nice quiet rooms, updated rooms and bath, with a perfect bed. The only reason we didn't give it 5 stars is because of the breakfast. Breakfast is to start at 6a, but when we arrived today between 6a-6:30, the food was still being set up for the buffet. Not even half the food, so the choices were slim as we couldn't wait. The drinks, water or juice were not available, the juice still had to be made, so that delayed being able to start eating. I love staying at the Samarons, but it's always the breakfast that holds it back.
Read More
Verified traveler
icon-
10.0
/10
Diulas 57 minggu yang lalu

Hotels.com verified review

Hotel recomendado boa localização
ilhan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 89 minggu yang lalu

Expedia Group verified review

Superbe hôtel. Je conseille vivement à tous les futurs clients. Expedia
Jazya
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 93 minggu yang lalu

Expedia Group verified review

Friendly staff
Verified traveler
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 103 minggu yang lalu

Hotels.com verified review

Service agréable et personnel super (j’ai adorer la personne de la sécurité à l’entrée) mais pour moi l’hôtel ne mérite pas 5 étoiles.. hôtel abîmé…
James
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 114 minggu yang lalu

Hotels.com verified review

Staff were friendly and helpful. Room was large and had two sitting areas. Bathroom had a nightlight which was a thoughtful feature. Room service food was quick, reasonably priced and very good. Breakfast buffet was good. Housekeeping staff were very thorough each day.
James
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 114 minggu yang lalu

Hotels.com verified review

Large spacious rooms, friendly staff, nice night light in bathroom, comfortable beds.
Sokhna
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 125 minggu yang lalu

Expedia Group verified review

This is the worst hotel I have ever been in my life. I booked for 6 nights and couldn’t stay there because of I found hairs all over from bathroom tub to bed. Also smoke everywhere omg the lobby was full of smoke too this was insane. After talking to the frontal desk they agreed to refund my unused 5 nights and Omar promised to process refund with Expedia. Lies lies they refused to give my money back and until now. The hotel claims to be a 5 stars and once you get there you’ll see that their stars was taken away. The booked a suite and was given suite 305 the bedsheet feel itchy because I got there at 7pm couldn’t leave the same day. I ended up finding another hotel and left first thing in the morning. The hotel did not honor their promise to refund the remaining 5 nights. BECAREFUL PURE SCAM.
Read More
Sükrü
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 334 minggu yang lalu

Expedia Group verified review

Das ist kein Hotel, sondern eine Discothek - von 23 Uhr bis Nachts 3 Uhr hört man überall im Hotel die laute Musik aus dem 5. Stockwerk (wo sich eine Nachtbar befindet). Es ist unwichtig ob Gäste sich gestört fühlen oder erst ab Nachts 3 Uhr einschlafen können! Dieses Hotel würde ich niemanden empfehlen!
Jihane
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 349 minggu yang lalu

Hotels.com verified review

Väldigt trevlig personal, läget är perfekt, nära allt man behöver.Frukosten behöver bli bättre, men det är ok för det priset.
Emrah
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 352 minggu yang lalu

Hotels.com verified review

There was no kettle in the room
Maryse
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 352 minggu yang lalu

Hotels.com verified review

Hôtel très bien situé chambre très propre et spacieuse personnel très gentil. Je recommande cet hôtel
Verified traveler
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 354 minggu yang lalu

Expedia Group verified review

Grandi difficoltà per trovarlo in quanto, anche con l'indirizzo preciso della prenotazione, tassisti esperti hanno avuto difficoltà. Acqua calda e TV non funzionante, ma riparati subito. Colazione inesistente ed obbligatoriamente in camera. Struttura buona ma deve migliorare.
Verified traveler
icon-Perjalanan Perniagaan dengan Rakan
Perjalanan Perniagaan dengan Rakan
6.0
/10
Diulas 356 minggu yang lalu

Expedia Group verified review

The room the hotel gave us for the night was clean and prepared for guests. The service was also allright. But at night we heard a lot of noises which kept us awake.
JA
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 359 minggu yang lalu

Expedia Group verified review

Expérience décevante. De manière générale, prestation pas digne d’un 5* Pas même une bouteille d’eau dans la chambre à l’arrivée. La propreté laisse à désirer. Les produits proposés pour le petit déjeuner sont de qualité tres décevante. Je ne renouvellerai pas l’expérience dans cet établissement.
Emir
8.0
/10
Diulas 362 minggu yang lalu

Hotels.com verified review

L’hotel est pas mal’du tout , le service est au top, le personnel est hyper sympa et reactif. Le prix de là nuitée est quand même hyper interessant et compétitif .L’emplacement est aussi top. Les chambres sont propre spacieuse et propre, bien décorées. Cependant, à noter quelques défauts: le mobilier a besoin d’être rafraîchit, des soucis aussi avec l’eau chaude.
Read More
Jessica
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 362 minggu yang lalu

Hotels.com verified review

Me and my husband booked two nights with this hotel. Due to our flight being late we could not book into the hotel on time on the first day. We tried to call the hotel but no answer, we also tried to call hotels.com but as a British number kept taking our credit. We got to the hotel after an awful travel experience to find that the bed we should have been sleeping in at that very moment was booked for someone else and there were no more rooms for us. Because we didn’t check in on the first day our entire stay was cancelled by the hotel and we were not allowed a refund either. At that moment we were exhausted and furious because we couldn’t have a refund for a hotel stay that we didn’t even have, we were more concerned that it was 12pm at night and there were no hotels that we could check into. We were stranded in Tunis with no place to stay and both me and my husband were ill too. We ended up staying in a disgusting hostel just so we could be behind a locked door in the middle of the night. The stress that this hotel put us through is unbelievable especially after an awful journey to find that we couldn’t even stay there and the panic of thinking we would have to sleep on the street. This hotel is supposed to be one of the best in Tunis but far from it. They had no compassion and didn’t even have water to give us. We understand of course that there are policies in place for late check in but what could we have done? So disappointed, :( :(.
Read More
Bilangan ulasan setiap halaman
20
40