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Lihat Penginapan Lain di Bodrum

Caresse, a Luxury Collection Resort & Spa, Bodrum

Hotel
9.2
/10
Cemerlang
98 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Marie-Helene
10.0
/ 10
Hôtel magnifique, chambres spacieuses et service exemplaire. J’ai adoré mon séjour dans cet endroit de rêve
Lihat terjemahan
Andrea
10.0
/ 10
From the moment we arrived to the moment, we left the service the staff everyone was overwhelmingly interested in us as people and concerned for our safety. We had a little healthcare issue and we’re taken to the clinic, driven to the pharmacy and returned back to our hotel with no issue. You don’t see that very often anymore.
Lihat terjemahan
Alessandro
10.0
/ 10
Estadia incrível, tudo perfeito! Atendimento, conforto do hotel, concierge, além da bela vista! Uma pena que em nossa estadia 2 restaurantes estavam fechados, mas o Buddha bar e o Glass restaurante foram perfeitos.
Lihat terjemahan
Di Kawasan
Lihat Peta
Adnan Menderes caddesi No: 89, Asarlik Mevkii PK 225, Bodrum, Muğla, Turkey, 48400

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Lif
Caresse, a Luxury Collection Resort & Spa, Bodrum ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Bodrum. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Caresse, a Luxury Collection Resort & Spa, Bodrum

Adnan Menderes caddesi No: 89, Asarlik Mevkii PK 225, Bodrum, Muğla, Turkey, 48400
Temui Lebih Banyak Tempat
Lain-lain Caresse, a Luxury Collection Resort & Spa, Bodrum
Lain-lain 2 Caresse, a Luxury Collection Resort & Spa, Bodrum

Ketahui Lebih Lanjut Mengenai Caresse, a Luxury Collection Resort & Spa, Bodrum

Lokasi


Caresse, a Luxury Collection Resort & Spa, Bodrum ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Bodrum.

Tentang Caresse, a Luxury Collection Resort & Spa, Bodrum

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Caresse, a Luxury Collection Resort & Spa, Bodrum eksklusif untuk anda.

Caresse, a Luxury Collection Resort & Spa, Bodrum adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Dapatkan saat yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Caresse, a Luxury Collection Resort & Spa, Bodrum.

Semua kemudahan dari Caresse, a Luxury Collection Resort & Spa, Bodrum

Lain-lain Caresse, a Luxury Collection Resort & Spa, Bodrum
Lain-lain

Aktiviti

  • Pakej lamaran romantik
  • Tab panas
  • Kolam renang tertutup
  • Taman
  • Tuala pantai
  • Kedai
  • Kedai
  • Payung pantai
  • Pantai persendirian
  • Mandian Turki
  • Spa
  • Kolam renang terbuka
  • Sauna
  • Bilik wap
  • Kabana pantai (surcaj)
  • Kabana kolam renang
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Lawatan
  • Kakitangan berbilang bahasa
  • Perkhidmatan dobi
  • Daftar masuk ekspres
  • Suratkhabar di lobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Parkir
  • Bankuet
  • Dewan besar
  • Kawasan merokok
  • Teres
  • Kolam renang

Makanan dan Minuman

  • Bar
  • Bar tepi kolam renang
  • Bar pantai
  • Sarapan
  • Bar snek

Kemudahan Umum

  • OTHER
  • Kedai kopi
  • Lif
  • Restoran
  • Peti keselamatan

Mesra Keluarga

  • Alat permainan
  • Permainan kanak-kanak
  • Kolam renang kanak-kanak

Kemudahan Perniagaan

  • Pusat persidangan
  • Pusat perniagaan
  • Kemudahan mesyuarat

Sukan & Rekreasi

  • Gelanggang tenis terbuka
  • Kecergasan
  • Gelanggang tenis

Kemudahan Berhampiran

  • Salun rambut
  • Kedai cenderamata

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang dengan surcaj

Kemudahan Dalam Bilik

  • TV

Polisi Penginapan & Maklumat Umum di Caresse, a Luxury Collection Resort & Spa, Bodrum

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
  • Bayaran katil lipat simpan: TRY 90.0 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Hartanah ini menggunakan tenaga solar
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan Commitment to Clean (Marriott)

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Caresse, a Luxury Collection Resort & Spa, Bodrum
84
Bilangan tingkat di Caresse, a Luxury Collection Resort & Spa, Bodrum
5
Fasilitas lain di Caresse, a Luxury Collection Resort & Spa, Bodrum
Pakej lamaran romantik, Tab panas, Kolam renang tertutup, Taman, Tuala pantai

Soalan lazim tentang Caresse, a Luxury Collection Resort & Spa, Bodrum

Apa facilities yang tersedia di Caresse, a Luxury Collection Resort & Spa, Bodrum?
Berikut facilities yang ada di Caresse, a Luxury Collection Resort & Spa, Bodrum seperti Kolam Renang, Restoran, Meja Depan 24 jam, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Caresse, a Luxury Collection Resort & Spa, Bodrum?
Masa check-in di Caresse, a Luxury Collection Resort & Spa, Bodrum bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Caresse, a Luxury Collection Resort & Spa, Bodrum menyediakan sarapan pagi?
Ya, Caresse, a Luxury Collection Resort & Spa, Bodrum menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Caresse, a Luxury Collection Resort & Spa, Bodrum?
Caresse, a Luxury Collection Resort & Spa, Bodrum ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Caresse, a Luxury Collection Resort & Spa, Bodrum?
Caresse, a Luxury Collection Resort & Spa, Bodrum mempunyai 5 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Caresse, a Luxury Collection Resort & Spa, Bodrum

9.2
Cemerlang
Daripada 98 ulasan
Kebersihan

9.6

Keselesaan Bilik

9.0

Perkhidmatan dan Kemudahan

9.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Caresse, a Luxury Collection Resort & Spa, Bodrum

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Jenifer
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

Issues with air conditioning. It was hot outside and the hotel air conditioners could not keep up. Our room warm warm and muggy. Not a 5 star situation.
Marie-Helene
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Hôtel magnifique, chambres spacieuses et service exemplaire. J’ai adoré mon séjour dans cet endroit de rêve
Khairiah
8.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Everything was good except charging me extra for for my granddaughter who was a miner. That was disappointing
Julia
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
2.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Upon arriving at 2 o’clock in the morning, I wasn’t supposed to be charged for the full day. I was lied by the employee, by telling me I cannot use Apple Pay?? I was so tired did not notice the room was used by prior attendant. The bed was not changed. I had to sleep on the leftovers sheets. Stuff was left in the room. Very unprofessional! People will lie to you in your face just to get your money and then no help whatsoever I called about my headphones was missing. Never got the answer. What happened they were on my night table……
Read More
Peter
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Beautiful property. Big rooms. Nice pool and beach area
Shashank
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Clean and attractive. Lovely pool but cold!
Andrea
10.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

From the moment we arrived to the moment, we left the service the staff everyone was overwhelmingly interested in us as people and concerned for our safety. We had a little healthcare issue and we’re taken to the clinic, driven to the pharmacy and returned back to our hotel with no issue. You don’t see that very often anymore.
Bashar
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Exceptional place to be at and I would 100000% come back
Alessandro
10.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Estadia incrível, tudo perfeito! Atendimento, conforto do hotel, concierge, além da bela vista! Uma pena que em nossa estadia 2 restaurantes estavam fechados, mas o Buddha bar e o Glass restaurante foram perfeitos.
Paulo Roberto
10.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Melhor hotel Que já fiquei
saemeyeah
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Excellent stay at the Caresse. Staff were always on hand to help especially with restaurant recommendations. Room was spacious and always immaculate. Thank you to Sema, Sami and Norcun for the lovely Turkish hospitality.
naveen
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

One of the finest luxurious resorts I have been to. Wonderful guest services with Concierge. Especially the way Umet took care of what we need was amazing. Their willingness to provide we need was next to none!!
vasily
10.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

Everyone was very accommodating and went out of their way to be helpful
Stefan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

Grandioser Pool, tolle Kunstausstellung, sehr freundliches Hotelpersonal und 1A Zustand des Hotels.
Stefan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 49 minggu yang lalu

Expedia Group verified review

Großartige Sicht auf die Bucht, Hotel in 1A Lage in bestem Zustand. Das Hotelpersonal ist super freundlich und Taxi ist innerhalb von 5 min verfügbar.
Danny
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 57 minggu yang lalu

Expedia Group verified review

Classy property in a beautiful location. Our room was overlooking the ocean on the lobby level which is about the 5th floor. The bedroom and bathroom was very spacious, modern and clean and had everything we needed. The whole property is luxurious and has it's own private beach and large deck areas with sun beds and chairs. Being November the resort was very quiet, not many people at all so it was very peaceful and relaxin The resort is about 15 to 20min drive from bodrum center so it's worth renting a car as we did of you want to explore the area. We had free parking and valet service. Overall an excellent stay and highly recommended.
Read More
halil
10.0
/10
Diulas 61 minggu yang lalu

Hotels.com verified review

Superbe hôtel pieds dans l’eau Très calme Le personnel est adorable Mention spéciale pour les responsables des petits déjeuners notamment Nurcan et son collègue arron qui ont été aux petits soins pour nous T’es bel emplacement Superbe plage et la piscine de 50m rien que pour nous
Pedro
10.0
/10
Diulas 66 minggu yang lalu

Hotels.com verified review

Hotel incrível, atendimento impecável e vista maravilhosa. Hotel novo e todos os detalhes contribuem para
Giuliana
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 75 minggu yang lalu

Expedia Group verified review

Nos encantó todo . Menos las esculturas y el arte de muy mal gusto
Vahid
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 76 minggu yang lalu

Expedia Group verified review

The hotel grounds are beautiful, but they require some maintenance. For instance, the pool stucco wall needs repair, and there were weeds in the small garden in front of our premium room balcony. The restaurant and concierge staff were friendly, but the front desk staff were not as welcoming. According to my booking on Expedia, I was supposed to pay at the property. However, the hotel reservation manager contacted me before our arrival and asked for payment upfront. I explained that my reservation indicated payment at the hotel, but they insisted that the information was incorrect. Despite showing them my reservation details, they charged my credit card without my acknowledgment. When I raised this issue with the hotel manager during my stay, they didn’t apologize and merely tried to explain why it happened. I plan to file a complaint with Marriott Bonvoy regarding the payment process. I have been to many luxury hotels in Europe and far east Asia and this hotel is extremely overpriced.
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Caresse, a Luxury Collection Resort & Spa, Bodrum

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved
9.2
Cemerlang
Daripada 98 ulasan
Kebersihan

9.6

Keselesaan Bilik

9.0

Perkhidmatan dan Kemudahan

9.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Caresse, a Luxury Collection Resort & Spa, Bodrum

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Jenifer
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

Issues with air conditioning. It was hot outside and the hotel air conditioners could not keep up. Our room warm warm and muggy. Not a 5 star situation.
Marie-Helene
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Hôtel magnifique, chambres spacieuses et service exemplaire. J’ai adoré mon séjour dans cet endroit de rêve
Khairiah
8.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Everything was good except charging me extra for for my granddaughter who was a miner. That was disappointing
Julia
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
2.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Upon arriving at 2 o’clock in the morning, I wasn’t supposed to be charged for the full day. I was lied by the employee, by telling me I cannot use Apple Pay?? I was so tired did not notice the room was used by prior attendant. The bed was not changed. I had to sleep on the leftovers sheets. Stuff was left in the room. Very unprofessional! People will lie to you in your face just to get your money and then no help whatsoever I called about my headphones was missing. Never got the answer. What happened they were on my night table……
Read More
Peter
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Beautiful property. Big rooms. Nice pool and beach area
Shashank
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Clean and attractive. Lovely pool but cold!
Andrea
10.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

From the moment we arrived to the moment, we left the service the staff everyone was overwhelmingly interested in us as people and concerned for our safety. We had a little healthcare issue and we’re taken to the clinic, driven to the pharmacy and returned back to our hotel with no issue. You don’t see that very often anymore.
Bashar
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Exceptional place to be at and I would 100000% come back
Alessandro
10.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Estadia incrível, tudo perfeito! Atendimento, conforto do hotel, concierge, além da bela vista! Uma pena que em nossa estadia 2 restaurantes estavam fechados, mas o Buddha bar e o Glass restaurante foram perfeitos.
Paulo Roberto
10.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Melhor hotel Que já fiquei
saemeyeah
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Excellent stay at the Caresse. Staff were always on hand to help especially with restaurant recommendations. Room was spacious and always immaculate. Thank you to Sema, Sami and Norcun for the lovely Turkish hospitality.
naveen
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

One of the finest luxurious resorts I have been to. Wonderful guest services with Concierge. Especially the way Umet took care of what we need was amazing. Their willingness to provide we need was next to none!!
vasily
10.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

Everyone was very accommodating and went out of their way to be helpful
Stefan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

Grandioser Pool, tolle Kunstausstellung, sehr freundliches Hotelpersonal und 1A Zustand des Hotels.
Stefan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 49 minggu yang lalu

Expedia Group verified review

Großartige Sicht auf die Bucht, Hotel in 1A Lage in bestem Zustand. Das Hotelpersonal ist super freundlich und Taxi ist innerhalb von 5 min verfügbar.
Danny
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 57 minggu yang lalu

Expedia Group verified review

Classy property in a beautiful location. Our room was overlooking the ocean on the lobby level which is about the 5th floor. The bedroom and bathroom was very spacious, modern and clean and had everything we needed. The whole property is luxurious and has it's own private beach and large deck areas with sun beds and chairs. Being November the resort was very quiet, not many people at all so it was very peaceful and relaxin The resort is about 15 to 20min drive from bodrum center so it's worth renting a car as we did of you want to explore the area. We had free parking and valet service. Overall an excellent stay and highly recommended.
Read More
halil
10.0
/10
Diulas 61 minggu yang lalu

Hotels.com verified review

Superbe hôtel pieds dans l’eau Très calme Le personnel est adorable Mention spéciale pour les responsables des petits déjeuners notamment Nurcan et son collègue arron qui ont été aux petits soins pour nous T’es bel emplacement Superbe plage et la piscine de 50m rien que pour nous
Pedro
10.0
/10
Diulas 66 minggu yang lalu

Hotels.com verified review

Hotel incrível, atendimento impecável e vista maravilhosa. Hotel novo e todos os detalhes contribuem para
Giuliana
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 75 minggu yang lalu

Expedia Group verified review

Nos encantó todo . Menos las esculturas y el arte de muy mal gusto
Vahid
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 76 minggu yang lalu

Expedia Group verified review

The hotel grounds are beautiful, but they require some maintenance. For instance, the pool stucco wall needs repair, and there were weeds in the small garden in front of our premium room balcony. The restaurant and concierge staff were friendly, but the front desk staff were not as welcoming. According to my booking on Expedia, I was supposed to pay at the property. However, the hotel reservation manager contacted me before our arrival and asked for payment upfront. I explained that my reservation indicated payment at the hotel, but they insisted that the information was incorrect. Despite showing them my reservation details, they charged my credit card without my acknowledgment. When I raised this issue with the hotel manager during my stay, they didn’t apologize and merely tried to explain why it happened. I plan to file a complaint with Marriott Bonvoy regarding the payment process. I have been to many luxury hotels in Europe and far east Asia and this hotel is extremely overpriced.
Read More
Bilangan ulasan setiap halaman
20
40