AEI at Maui Kaanapali Villas Resort

cant wait to come back

We enjoyed staying at the Maui Kaanapali Villas, comfortable beds, everything was great, loved having the kitchen (though we at out for dinners). The pool was clean and access to the beach easy. Rentals on the beach were a bonus.

Room was set up with the Tv not in front of the bed. The rv could only be seen by sitting on the couch. Water pressure was barely enough to wash all of thr sand off of you. Staff was inconsistent. Several warm and welcoming people but orhers sucked and acted like we were wastinf their time.

Parking-great Amenities-great Size and supplies in condo-great (bed just ok) Pool, beach, trolly, towels, coffee all great

We really were looking forward to this stay, unfortunately it was not great for us. I will start with the pros: The beach is beautiful & right outside of the resort, the restaurant on site has great food and service, the resort concierges & the staff were all very nice. Pools were good & with great hours. Now with the bad: No cleaning?! We stayed in the resort for 8 days & they only cleaned our room ONE time. I asked about it in reception & they said they only do it once in your stay. This was by far the biggest let down for me, I am booking a resort because the last thing I want to worry about is taking my trash out. I paid resort fees, & they only covered one day of cleaning? I am sorry but I could have booked an airb&b instead then. Only had 1 coffee and towel replacement. The room kitchen was full of bugs. Both small roaches & ants. They fumigated while we were on site, but that didn't kill the bugs, and without cleaning... well, it just makes it worst. Lack of clear evacuation processes. Unfortunately, we experienced both a tsunami & a fire warnings and I have to say, even though everyone was trying to help, they did not have a real process in place to guide the guests. Being so close to the beach & to the dry area, I feel like there should be signs all over & a quick guide upon check in, but instead we had to figure things out by ourselves, & that was alarming, thankfully none of those were major. Lastly, play music! It doesn't feel like hawaii bc it's so quiet

Friendly staff, nice territory, close to thr beach.

We stayed in a one bedroom with an amazing ocean view. The unit was big with full kitchen and everything we needed. Access to beach and pool were easy. We were able to snorkel from the beach by walking a few 100 ft down the beach. Pool area were nice and clean but could need more umbrellas. The hotel is 6-7 minutes drive from shopping center with grocery stores, restaurants and other stores. I would definitely go back if I visit Maui again.

Staff was great. Bed was comfortable

Beautiful time. 😍

Wonderful! Will absolutely stay there again!

I liked the property it was close to beaches and well taken care of. The front desk was a little sarcastic but nice overall.

Good

Centrally located.

Property was a little dated but good sized room, short distance to a fairly unpopulated beach. Clean facilities. Cafe had great food. Had some trouble after a local fire forced a power outage and smoke that the resort had no control over but when power came back on the HVAC chilled water system didn’t work and our last night there was hot & smokey smelling. At request they credited us back some money for the inconvenience. Would definitely go back.

Beautiful beach

Hello this place was amazing when we initially got there the ac unit was out and it wouldn’t got past 84°inside the room,but when we told the hotel staff they switched our room immediately! That’s is the only reason I’m doing 4 instead of 5 stars everything else was perfect

N

We had the most amazing time here. The room was spacious and comfortable and we were at the beach literally in 60 seconds. 10 out of 10 we will be coming again to stay. Mahalo!

A pesar que sabía que la habitación no contaba con dos camas, sino que era solo una cama y un sofá-cama, FUE MUY INCÓMODO para mi familia y para mi(4 adultos) EL SOFÁ CAMA, este NO ES cómodo PARA DOS PERSONAS 😖

We love this condo resort! It’s so close to the beach, staff are friendly, clean, spacious, with kitchen, laundry mat on site, free coffee and hot coco in the lobby each morning, ping pong shuffle board and corn hole next to the pool and castaway cafe! Love it!