Dossier Hotel

Nice boutique hotel at a great location,lots of shopping and transportation nearby. Would definitely recommend!

Very nice room, clean and quiet

Tolles Hotel in zentraler Lage mit geräumigen Zimmern und nettem Personal

Went there for my boyfriend‘s birthday. Everybody was super sweet, even brought champagne and candy into a room for his birthday.

The bed was soo comfortable. we were there 1 night but loved the room and the bed

The hotel was clean, rooms in great condition, bed and pillows comfortable and the staff friendly, engaging and happy.

Everything was very nice!

Everything is Good. However, The water didn't drain in the shower well.

Nice hotel. I will definitely be staying here again. Great location. Love the noon check-out. Hate that parking is so expensive.

Very clean, staff was very nice and helpful!

Wonderful place to stay

The hotel was clean and in a decent location, and under better circumstances, I might’ve recommended it. Unfortunately, the way staff handled a serious issue left me very disappointed. After a 9-hour drive with my teenagers, we arrived around 9:30 PM. I was surprised by an added fee of $33 “resort fee” — not a tax, just a hotel surcharge. I had already paid $250 via Expedia and assumed that covered most costs other than parking. It felt just deceptive. Then things got worse. The toilet was backed up from the start. Someone came with a plunger and said it was fixed, but later it overflowed. I went back to the desk, but was told maintenance wasn’t available until morning and the hotel was fully booked — so we had to spend the night with sewage on the bathroom floor and no working toilet. In the morning, maintenance showed up unannounced while we were getting ready. He couldn’t fix it either, so we packed up and checked out — still using lobby bathrooms. At checkout, the front desk agent was unaware of the situation. She refunded the $33 fee, but nothing more. Expedia eventually got involved and helped with the refund, which I appreciated — but it shouldn’t have come to that. Mistakes happen, but how you respond matters. In this case, the hotel fell short.

The staff was incredibly friendly, the room was very well maintained and they were helpful when we requested a few extra items! The view from the room was beautiful, and it was in a great location.

Happy to have stayed here last minute. My son enjoyed the area.

Only complaint was the AC didn’t work very well. Temperature in the room was tolerable with AC full blast. Hallways were fairly warm and I would not have wanted to hang out up there. Staff was phenomenal.

Excellent central downtown location. Friendly staff.

Location was convenient to walk to eateries and public transportation

My partner and i stay here around once a year. The staff is always super friendly and now that they have an adapter for non tesla cars it's that much better.

Perfect!

Central location