Radisson Hotel Grand Rapids Riverfront

The room could be cleaner. Floor was not vacuumed and there there was a sweaty oily body print on the wall next to the bed. I had to wear shoes in the room.

Thank you

Wonderful!

Stayed there for weekend and they no showed curtain .

Easy check-in

Over

Our room smells like urine. It’s disgusting

Not one time did we see a housekeeper every day went gor our own towels and trash bags sat trash in hall way never picked it and we were there 3 days

Had small bugs in my room and then got switched to different room which was a little better

Advertising a restaurant. Its actually closed. Not just for the day. Its closed for the foreseeable future. They need to stop advertising this.

Rooms were clean and comfortable. I was expecting a warm breakfast but kitchen under repair.

I liked that they were able to accommodate my wife and I on short notice

The restaurant inside was under construction which was unfortunate.

This is the type of hotel that hides cameras secretly in the bathroom. Meth heads outside. Not secure. Not clean. We reserved lake view. What we got was HVAC view. Hotel could not accommodate and stated no lake view rooms were left, however the acting supervisor stated we are not guaranteed the rooms we book on third party sites such as Expedia.

The staff was kind but not helpful. We checked into our room with two queen beds when I originally booked the king room. They said they ran out of king rooms even though only two of the seven floors were being semi occupied. They called it an upgrade and “wouldn’t charge us more” even though the queen rooms are less money, so again, not an upgrade. The room was dirty. There was hair all over the bathroom and on the shower walls. The shower head made a terrible screeching noise, probably because it was being held together by a literal hair tie with hair still tangled in it. The bed sheets and pillows smelled like they hadn’t been washed, the duvet did not have a cover and was visibly dirty with a bright pink substance that we also noticed was on the ceiling above the bed. The lobby smelled heavily of cigarettes and there was cigarette butts inside of the stairwell. The walls are paper thin and since they grouped everybody who was staying there onto two floors, we could hear everything all night and day from the other guests. The other reviews seem to have a common theme and it looks like we won’t be able to get our money back. We won’t be back.

It was a nice well kept hotel

Great staff!

Shower didn’t work, free breakfast was horrible, fitness center was not accessible but staff helped me.

Staff friendly and

We booked a room and the pool was being renovated the night auditor was amazing and refunded our room even though it was through Expedia and supposedly not refundable