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SureStay Plus Hotel by Best Western Brandywine Valley

Hotel
6.4
/10
Baik
1,000 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Dean
10.0
/ 10
When I checked in at 2 PM, the front desk lady was very nice friendly and efficient. Although when I checked out and I wanted to make sure they knew of the things in my room that needed repair fixing or maintenance a different woman from when I checked in was very author Tory power hungry, and didn’t listen to a word I said instead she discipline me treating me like a child telling me that I needed to tell the front desk as soon as a problem occurred. When I tried to explain to her that it wasn’t a major concern she was still very stern and strict, making sure that she was the one in charge and not me. She made me very upset and I just ended up leaving because there was no debating her rules and regulations Customer Service has gone downhill where the customer is never right and you have to put up with unsatisfactory Customer Service.
Lihat terjemahan
Dawn
10.0
/ 10
I rented a room just to be able to go swimming and relax, but unfortunately it was a thunderstorm so I couldn’t go swimming so I ended up checking out and going home but the place was nice. It wasn’t their fault. The weather was horrible.
Lihat terjemahan
Shelli
10.0
/ 10
Super professional staff, VERY clean rooms, offered&received tour of 3 rooms designed with furniture from local estates. Stunning. Beautiful. We went for the Italian Festival.
Lihat terjemahan
Di Kawasan
Lihat Peta
1807 Concord Pike, New Castle County, Delaware, United States, 19803

Kemudahan Utama

Lihat Lebih
Kolam Renang
Meja Depan 24 jam
WiFi
SureStay Plus Hotel by Best Western Brandywine Valley ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di New Castle County. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran SureStay Plus Hotel by Best Western Brandywine Valley

1807 Concord Pike, New Castle County, Delaware, United States, 19803
Temui Lebih Banyak Tempat
Lain-lain SureStay Plus Hotel by Best Western Brandywine Valley
Lain-lain 2 SureStay Plus Hotel by Best Western Brandywine Valley

Ketahui Lebih Lanjut Mengenai SureStay Plus Hotel by Best Western Brandywine Valley

Lokasi


SureStay Plus Hotel by Best Western Brandywine Valley ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di New Castle County.

Tentang SureStay Plus Hotel by Best Western Brandywine Valley

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

SureStay Plus Hotel by Best Western Brandywine Valley ialah pilihan bijak bagi pelancong yang melawat New Castle County.

Semua kemudahan dari SureStay Plus Hotel by Best Western Brandywine Valley

Lain-lain SureStay Plus Hotel by Best Western Brandywine Valley
Lain-lain

Kemudahan Umum

  • OTHER
  • Kawasan bebas rokok
  • Peti keselamatan

Perkhidmatan Hotel

  • Suratkhabar di lobi
  • Daftar keluar ekspres
  • Penyambut tetamu 24 jam

Aktiviti

  • Tab panas
  • Kolam renang terbuka

Makanan dan Minuman

  • Sarapan
  • Bar snek

Mesra Keluarga

  • Kolam renang kanak-kanak

Kemudahan Internet

  • WiFi percuma

Umum

  • Parkir

Kemudahan Perniagaan

  • Bilik persidangan

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di SureStay Plus Hotel by Best Western Brandywine Valley

Nota Penting
  • Bayaran haiwan kesayangan: USD 15 setiap haiwan kesayangan, semalam
  • Haiwan perkhidmatan terkecuali daripada fi
  • Fi daftar masuk awal: USD 50.00 (tertakluk kepada ketersediaan)
  • Daftar keluar lewat tersedia dengan fi (tertakluk kepada ketersediaan)
  • Bayaran katil bayi: USD 5.0 sehari
  • Bayaran katil lipat simpan: USD 10.0 sehari

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit: USD 200

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
  • Hartanah ini menggunakan tenaga sistem kitar semula air
  • Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan We Care Clean (Best Western)

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah.

Hotel only accepts guests with minimum age of 21

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 11:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di SureStay Plus Hotel by Best Western Brandywine Valley
95
Bilangan tingkat di SureStay Plus Hotel by Best Western Brandywine Valley
2
Fasilitas lain di SureStay Plus Hotel by Best Western Brandywine Valley
OTHER, Kawasan bebas rokok, Peti keselamatan, Suratkhabar di lobi, Daftar keluar ekspres

Soalan lazim tentang SureStay Plus Hotel by Best Western Brandywine Valley

Apa facilities yang tersedia di SureStay Plus Hotel by Best Western Brandywine Valley?
Berikut facilities yang ada di SureStay Plus Hotel by Best Western Brandywine Valley seperti Kolam Renang, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di SureStay Plus Hotel by Best Western Brandywine Valley?
Masa check-in di SureStay Plus Hotel by Best Western Brandywine Valley bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah SureStay Plus Hotel by Best Western Brandywine Valley menyediakan sarapan pagi?
Ya, SureStay Plus Hotel by Best Western Brandywine Valley menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh SureStay Plus Hotel by Best Western Brandywine Valley?
SureStay Plus Hotel by Best Western Brandywine Valley ialah hotel bertaraf 2.5-bintang.
Berapakah bilangan tingkat di SureStay Plus Hotel by Best Western Brandywine Valley?
SureStay Plus Hotel by Best Western Brandywine Valley mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di SureStay Plus Hotel by Best Western Brandywine Valley

Penilaian & Ulasan Keseluruhan SureStay Plus Hotel by Best Western Brandywine Valley

Sumber lain (1,000)
6.4
Baik
Daripada 1,000 ulasan
Kebersihan

6.2

Keselesaan Bilik

6.2

Perkhidmatan dan Kemudahan

7.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong SureStay Plus Hotel by Best Western Brandywine Valley

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Telly
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

I left my last hotel because of the jacuzzi not working among other things. So, I booked with this hotel.... soon as I got there both Jacuzzi's didn't work, wrong room, ice maker didn't work, key card never worked, and staff were REALLY RUDE!! I even called corporate to complain and send photos of how the staff let people not staying at the hotel sleep on the lobby sofa and staff just sitting around in the lobby not behind front desk. The janitor/maintenance guy was rude and felt he was a bit racist towards me.
Read More
Alfie
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Hotel was all round pretty dingy, small cockroaches roaming around the bathroom area, dirty towels left for us including hair, and the pool area was less than desirable. Was supposed to stay for 2 nights but moved hotel after one night. Only seemed to have one staff member on that knew what they were doing, when speaking to one woman at the desk was told I needed to come back in half an hour when someone who could “actually help” would be there. Would not recommend
Read More
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Terrible. Smelled like smoke and urine. Pool in the photo is not the actual pool. Photos should be updated. The whole place felt dirty. The check-in person was really nice though.
josh
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Nice place just not the best neighborhood
Daniel
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Baño inservible, cerraduras electronica de puertas no servian. Y cuarto con mal olor.
Christiana
icon-Perniagaan dan Rekreasi dengan Anak
Perniagaan dan Rekreasi dengan Anak
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

I called ahead and was told that the pool closes at 10. At check-in, it was confirmed that the pool would close at 10. I went to the pool around 7 and the pool was padlocked. The front desk agent lied and denied ever telling me the pool hours over the phone or at check-in. He was borderline belligerent and completely dishonest. Room 250, the shower sputs, but hardly runs at a decent speed without making a TERRIBLE sound. The sheets were dirty on one of the beds. There's a $30 fee to change rooms!
Read More
Jeffrey
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

the walls are dated, the closet housing the refrigerator and microwave was about to fall apart, breakfast was awful. The ac unit barely worked. The parking area had vagrants hanging out on the property.
Genese
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The only reason I chose this place was because of the amenities specifically the jacuzzi, the pool and the gym. The jacuzzi in my room didn’t work and the tub was small. The gym is an outdated old hotel room turned gym and the equipment (treadmill) is broken. Breakfast is disgusting if you don’t eat microwave eggs with pork. Spoke to manager they offered me more time at this crummy place.. maybe my standards were too high. Expect nothing and then this place would be great
Read More
John
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

great breakfast definitely good spot for quick stay
Daniel
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

My room had an insect infestation. Asked for a refund and the man at the desk said I had to email the manager who had been non-responsive for over a week.
Davies
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Not good place considering his location . It should be classified as motel .
Roberto
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

I was moved to 3 different cause massive amount of files in two queen size room 230 231 room 120 toilet leak...... Management didnt reimbursed any of my stay for two days I will never go back to that hotel
Bradley
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Booked a room with 2 beds for daughter and me, I'm her father. Entered the room to see only 1 bed. Had to go back to front desk and ask for the room I booked. The front desk guy was nice and accommodating. Got to the room we booked and it was filty. Trash cans were full of food, drink bottles and trash. Turn the lights on in the bathroom and there was cockroachs scattered everywhere. There was clumps of hair and dust and dirt all over the floors. The beds were made poorly. Gnats flying around. The pictures online looked great but this place was disgusting. Had to cancel my 2 day stay and try and find a hotel, mind you this was at 9pm. Horrible start to a vacation
Read More
Tierney
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Property smells and in poor condition rather stay somewhere much better! Low value and low budget. I could not stay here due to the horrible small, cramped room and obvious updates needed.
ABU SHAHID
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Stinky, dirty and uncomfortable experience!
Anthony
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Fu
Sergio
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Habían muchas cucarachas
Jackeline
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Room not clean, moldnon the ceiling of bathroom, tv not working, and NASTY and RUDE staff, very incompetent.
Kori
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Room in need of many updates. Not really clean, hair in tub and debris in corners. The shower curtain rod not in correct place and causes water to spray out both sides unless you rig it by bending rings to stay. Stains on bathroom floor that were questionable/unidentifiable and most likely not cleaned properly. A/C leaked water on the floor and outside on what seemed to be only our room. Bathroom light would turn off and on randomly when on. Towels were not available at desk when asked for. Sketchy people hanging out in parking lot that may or may not have even been renting a room. We did stick it out because we had our dogs and there were not too many options elsewhere. However, I think it should have cost a lot less per night for what we got.
Read More
Jesse
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
6.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The room did not match the pictures. They have modern updated rooms lining the courtyard, but the rooms in the corners are not updated, and are cheap loss leaders. Wallpaper, old stains on chairs, etc. Nothing like the majority of the other rooms at the hotel. Also, the ice maker portion of the mini fridge was frozen full of ice. I asked for a different room, and was placed in another "corner" room. I got in the second room and the mini fridge was half the size as the first. It wasn't full of ice, but I could only fit one water bottle in to put in my cooler. I asked how much for the more modern style room that I saw in her pictures when I booked it? He said he could do something in the morning if I wanted. I was top tired, and was leaving in there morning. The next morning, there was a puddle in the room on the floor under the ac. There was a jaccuzi hot tub by the pool, but he said it was closed. I walked by, and it was "on " all night and into next morning. There is already a "no lifeguard swim at your own risk sign", why is the jacuzzi closed? I had a hard hot day, and the jaccuzi was the reason I booked the place, so I could relax. But, I any use it because? I'm gonna stop there for now.
Read More
Bilangan ulasan setiap halaman
20
40

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Tempah Penginapan Anda Sekarang
Lain-lain 4 SureStay Plus Hotel by Best Western Brandywine Valley

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Penilaian & Ulasan Keseluruhan SureStay Plus Hotel by Best Western Brandywine Valley

Sumber lain (1,000)
6.4
Baik
Daripada 1,000 ulasan
Kebersihan

6.2

Keselesaan Bilik

6.2

Perkhidmatan dan Kemudahan

7.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong SureStay Plus Hotel by Best Western Brandywine Valley

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Telly
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

I left my last hotel because of the jacuzzi not working among other things. So, I booked with this hotel.... soon as I got there both Jacuzzi's didn't work, wrong room, ice maker didn't work, key card never worked, and staff were REALLY RUDE!! I even called corporate to complain and send photos of how the staff let people not staying at the hotel sleep on the lobby sofa and staff just sitting around in the lobby not behind front desk. The janitor/maintenance guy was rude and felt he was a bit racist towards me.
Read More
Alfie
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Hotel was all round pretty dingy, small cockroaches roaming around the bathroom area, dirty towels left for us including hair, and the pool area was less than desirable. Was supposed to stay for 2 nights but moved hotel after one night. Only seemed to have one staff member on that knew what they were doing, when speaking to one woman at the desk was told I needed to come back in half an hour when someone who could “actually help” would be there. Would not recommend
Read More
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Terrible. Smelled like smoke and urine. Pool in the photo is not the actual pool. Photos should be updated. The whole place felt dirty. The check-in person was really nice though.
josh
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Nice place just not the best neighborhood
Daniel
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Baño inservible, cerraduras electronica de puertas no servian. Y cuarto con mal olor.
Christiana
icon-Perniagaan dan Rekreasi dengan Anak
Perniagaan dan Rekreasi dengan Anak
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

I called ahead and was told that the pool closes at 10. At check-in, it was confirmed that the pool would close at 10. I went to the pool around 7 and the pool was padlocked. The front desk agent lied and denied ever telling me the pool hours over the phone or at check-in. He was borderline belligerent and completely dishonest. Room 250, the shower sputs, but hardly runs at a decent speed without making a TERRIBLE sound. The sheets were dirty on one of the beds. There's a $30 fee to change rooms!
Read More
Jeffrey
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

the walls are dated, the closet housing the refrigerator and microwave was about to fall apart, breakfast was awful. The ac unit barely worked. The parking area had vagrants hanging out on the property.
Genese
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The only reason I chose this place was because of the amenities specifically the jacuzzi, the pool and the gym. The jacuzzi in my room didn’t work and the tub was small. The gym is an outdated old hotel room turned gym and the equipment (treadmill) is broken. Breakfast is disgusting if you don’t eat microwave eggs with pork. Spoke to manager they offered me more time at this crummy place.. maybe my standards were too high. Expect nothing and then this place would be great
Read More
John
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

great breakfast definitely good spot for quick stay
Daniel
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

My room had an insect infestation. Asked for a refund and the man at the desk said I had to email the manager who had been non-responsive for over a week.
Davies
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Not good place considering his location . It should be classified as motel .
Roberto
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

I was moved to 3 different cause massive amount of files in two queen size room 230 231 room 120 toilet leak...... Management didnt reimbursed any of my stay for two days I will never go back to that hotel
Bradley
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Booked a room with 2 beds for daughter and me, I'm her father. Entered the room to see only 1 bed. Had to go back to front desk and ask for the room I booked. The front desk guy was nice and accommodating. Got to the room we booked and it was filty. Trash cans were full of food, drink bottles and trash. Turn the lights on in the bathroom and there was cockroachs scattered everywhere. There was clumps of hair and dust and dirt all over the floors. The beds were made poorly. Gnats flying around. The pictures online looked great but this place was disgusting. Had to cancel my 2 day stay and try and find a hotel, mind you this was at 9pm. Horrible start to a vacation
Read More
Tierney
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Property smells and in poor condition rather stay somewhere much better! Low value and low budget. I could not stay here due to the horrible small, cramped room and obvious updates needed.
ABU SHAHID
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Stinky, dirty and uncomfortable experience!
Anthony
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Fu
Sergio
2.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Habían muchas cucarachas
Jackeline
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Room not clean, moldnon the ceiling of bathroom, tv not working, and NASTY and RUDE staff, very incompetent.
Kori
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Room in need of many updates. Not really clean, hair in tub and debris in corners. The shower curtain rod not in correct place and causes water to spray out both sides unless you rig it by bending rings to stay. Stains on bathroom floor that were questionable/unidentifiable and most likely not cleaned properly. A/C leaked water on the floor and outside on what seemed to be only our room. Bathroom light would turn off and on randomly when on. Towels were not available at desk when asked for. Sketchy people hanging out in parking lot that may or may not have even been renting a room. We did stick it out because we had our dogs and there were not too many options elsewhere. However, I think it should have cost a lot less per night for what we got.
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Jesse
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
6.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The room did not match the pictures. They have modern updated rooms lining the courtyard, but the rooms in the corners are not updated, and are cheap loss leaders. Wallpaper, old stains on chairs, etc. Nothing like the majority of the other rooms at the hotel. Also, the ice maker portion of the mini fridge was frozen full of ice. I asked for a different room, and was placed in another "corner" room. I got in the second room and the mini fridge was half the size as the first. It wasn't full of ice, but I could only fit one water bottle in to put in my cooler. I asked how much for the more modern style room that I saw in her pictures when I booked it? He said he could do something in the morning if I wanted. I was top tired, and was leaving in there morning. The next morning, there was a puddle in the room on the floor under the ac. There was a jaccuzi hot tub by the pool, but he said it was closed. I walked by, and it was "on " all night and into next morning. There is already a "no lifeguard swim at your own risk sign", why is the jacuzzi closed? I had a hard hot day, and the jaccuzi was the reason I booked the place, so I could relax. But, I any use it because? I'm gonna stop there for now.
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