InterContinental Hotels NHA TRANG by IHG, an IHG Hotel

Pengalaman hebat... Kami pasti akan kembali... Kakitangan yang sangat prihatin... Sarapan pagi yang lazat... Tepat di pusat bandar... Bilik yang bagus dan bersih... Suka

Hotel ini sangat prihatin, bufet sarapan pagi sangat pelbagai dan lazat berbanding dengan tahap umum, penyambut tetamu dan kakitangan perkhidmatan bilik sangat comel dan bersemangat, saya sakit dan meminta kakitangan untuk membuat teh limau panas, mereka juga bertanya jika saya memerlukan ubat dan beberapa hari kemudian terus bertanya sama ada saya berasa lebih baik, apabila saya memerlukan gunting dan pita kelihatan untuk mengemas barang-barang saya, saya juga mempunyai keinginan untuk menyediakan barang-barang saya, kerana saya juga mempunyai bilik yang bagus. hotel-hotel di Pusat Bandar Cam Ranh, saya tidak pernah melihat bilik secantik di sini... secara umum, untuk menilai hotel, saya mengundi 10/10... pengalaman yang sangat indah... lain kali saya berpeluang datang ke Nha Trang, saya pasti akan menginap di sini lagi

Di atas semua yang hebat, kualiti perkhidmatan dan kakitangan sangat baik

Beautiful hotel, centrally located. The room we stayed was very nice and with a wonderful ocean view. It was very busy when we stayed specially in the swimming pool area and also at breakfast time. Very good breakfast but the staff takes a long time to serve you coffee or eggs. Seems they need more organization in this area.

We thoroughly enjoyed our stay at the hotel. However, we encountered a minor issue on our second day regarding breakfast. When we came down for breakfast, we were informed that it was not included with our booking, despite my wife having called the front desk the early morning to add it to our room. We then waited for 15 minutes when we came down because our names were not on the list. While we eventually enjoyed breakfast, the initial confusion and wait were a bit frustrating since we never received confirmation that our names had been added. We headed out for activities and I sustained a minor injury while participating in activities, and when my wife called to request an ice pack for my foot, the staff immediately offered to send someone to our room to assist with patching up my leg and arm. Within 15 minutes, a young gentleman named Vinh arrived. He was incredibly polite, professional, and caring as he attended to my injury. Just 10 minutes later, his manager, Hoang, also came to our room to check on me and offered further assistance, including arranging a visit to a nearby doctor if needed. He also kindly offered a complimentary breakfast to-go the following morning, knowing we had an early checkout. I truly appreciate the staff's attentiveness and care. This is what I consider superior service, and we will definitely be returning for our upcoming trips.