Chambre propreté

First impressions are very important, and our reception at La Mamounia didn't impressed us. Although the hotel lobby is beautiful, the concierge greeted us in a non friendly manner, very different from the way we're usually treated. The view from our room was very ugly; pipes, roofs, and air conditioning units, they should be at the very least disguised, definitely not views for a five star hotel. The staff of the breakfast and swiming pool were great, but as i said at the beggining, first impressions last and they diminished the whole experience.

First impressions are very important, and our reception at La Mamounia didn't impressed us. Although the hotel lobby is beautiful, the concierge greeted us in a non friendly manner, very different from the way we're usually treated. The view from our room was very ugly; pipes, roofs, and air conditioning units, they should be at the very least disguised, definitely not views for a five star hotel. The staff of the breakfast and swiming pool were great, but as i said at the beggining, first impressions last and they diminished the whole experience.

Struttura stupenda ottimo servizio

Très très bien

Excellent séjour. Très beau décors oriental antique.

This hotel is simply out of this world. Gorgeous facilities, attention to every single detail. Staff spoke several languages, everybody was courteous and kind and engaging. The uniforms were beautifully crafted.... amazing experience!!!!

One of the best hotels we’ve ever stayed in! It’s absolutely gorgeous, with a lovely garden, a relaxing pool and spa, and staff who are both friendly and professional.

Best place

It was a wonderful experience from the minute we arrived. The staff were very helpful and professional. The hotel is spectacular and so are the rooms and all the amenities. You have the choice of several restaurants also

Beautiful hotel with great amenities. The service was excellent and very friendly staff all around. Highly recommend this hotel and will definitely stay there again.

Something out of a dream! La Mamounia was a recommendation from a dear friend, but it is easy to know you will be arriving to paradise after reading reviews of this historical property. Flawless luxury and the highest level of service at every turn. One of the most fabulous properties we have ever stayed in the world. We will be back!

Our stay at La Mamounia was exceptional, the architecture was so beautiful. The staff are very friendly and helpful. It was walking distance to Jemaa el-Fnaa and the souks. Our room was beautiful, very clean and comfortable, the food was amazing as was the hammam and pool. Only negative was the view from the Hivernage suite, there isn’t one, only the hotel roof. But will definitely return.

Most incredible hotel we have ever stayed at! From the gorgeous decor, to the most professional friendly staff and most stunning suite, we were absolutely in heaven from beginning to end!

Hotel public rooms are breathtaking. Service top drawer and location well situated.

The service was excellent.

Exceptional.

Poor service, beautiful grounds. For $1000 a night you can do much better. Stay elsewhere and come over for a drink. Most of the staff is smiling and friendly but just inefficient or don’t care. Always several people standing around but never actually helping. The concierge is just rude. And if you are walking around town in the heat and try to return with a Peligrino you picked up from a vendor — they will confiscate it so you have to buy it inside! Absurd! If you’re thinking of a luxury resort where you are treated like a pampered guest, this is not it.

Super séjour

Greatly disappointed and dissatisfied by the service and staff. Staff had a general attitude problem starting from reception to the AC maintenance guy. Not a family friendly hotel, even though i didnt have kids with me, but the focus of the hotel is geared toward the night life customers.