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La Mamounia
Hotel
9.0
/10
Cemerlang
547 ulasan
Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka
Michael
10.0
/ 10
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
Alexandra
10.0
/ 10
1001 Nacht pur. Der Ort ist magisch, der Garten ein Traum. Mann fühlt sich rundum Wohl.
Wer kein Frühstücken bucht, Vorsicht. 49€ pro Person. Verhältnismässig zu teuer !
Marie
10.0
/ 10
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
Di Kawasan
Lihat Peta
Avenue Bab - Jdid, Marrakesh, Marrakesh-Safi, Morocco, 40 040
Kemudahan Utama
Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Lihat Lebih
Available Room Types in La Mamounia
Dapatkan carian lebih pantas dengan menggunakan tapisan
Paparan Harga
Setiap bilik setiap malam (tidak termasuk cukai & yuran)
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!
Faham
Persekitaran La Mamounia
Temui Lebih Banyak Tempat
Avenue Bab - Jdid, Marrakesh, Marrakesh-Safi, Morocco, 40 040
Ketahui Lebih Lanjut Mengenai La Mamounia
Lokasi
Menginap di La Mamounia adalah pilihan yang baik apabila anda melawat Marrakesh.
Mengenai La Mamounia
Perkhidmatan berkualiti tertinggi yang mengiringi kemudahan yang luas akan membuatkan anda mendapat pengalaman percutian yang terbaik.
Pusat kecergasan hotel adalah satu kemestian semasa penginapan anda di sini.
Nikmati hari yang menyeronokkan dan santai di kolam renang, sama ada anda mengembara bersendirian atau bersama orang tersayang anda.
Dapatkan tawaran terbaik untuk kualiti rawatan spa terbaik untuk berehat dan meremajakan diri anda.
Kaunter penerimaan tetamu 24 jam tersedia untuk melayani anda, daripada daftar masuk hingga daftar keluar, atau sebarang bantuan yang anda perlukan. Sekiranya anda inginkan lebih, jangan teragak-agak untuk bertanya kepada kaunter penerimaan tetamu, kami sentiasa bersedia untuk menampung anda.
Nikmati hidangan kegemaran anda dengan masakan istimewa dari La Mamounia eksklusif untuk anda.
Dapatkan saat yang berharga dan tidak dapat dilupakan semasa penginapan anda di La Mamounia.
Semua kemudahan dari La Mamounia
Lain-lain
Aktiviti
- Kedai
- Payung pantai
- Tab panas
- Kolam renang terbuka
- Kolam renang tertutup
- Mandian Turki
- Spa
- Taman
- Perpustakaan
- Sauna
- Bilik wap
- Kerusi berjemur kolam renang
Perkhidmatan Hotel
- Perkhidmatan dobi
- Suratkhabar di lobi
- Lawatan
- Kakitangan berbilang bahasa
- Daftar masuk ekspres
- Perkhidmatan perkahwinan
- Penyimpanan bagasi
- Daftar keluar ekspres
- Penjaga pintu
- Penyambut tetamu 24 jam
- Pekerja rencam
Kemudahan Umum
- OTHER
- Kedai kopi
- Kopi/teh di lobi
- Lif
- Restoran
- Peti keselamatan
Makanan dan Minuman
- Bar
- Bar tepi kolam renang
- Sarapan
- Bar snek
Umum
- Kawasan merokok
- Pendiangan di lobi
- Parkir
- Teres
Kemudahan Perniagaan
- Pusat persidangan
- Bilik mesyuarat
- Pusat perniagaan
- Bilik persidangan
Kemudahan Berhampiran
- Kedai cenderamata
- Salun rambut
- ATM/Perbankan
Sukan & Rekreasi
- Gelanggang tenis terbuka
- Kecergasan
- Gelanggang tenis
Mesra Keluarga
- Penjagaan kanak-kanak & bayi (surcaj)
- Kolam renang kanak-kanak
Pengangkutan
- Parkir valet
Kanak-kanak dan Haiwan Peliharaan
- Penjagaan anak dengan surcaj
Kemudahan Internet
- WiFi percuma
Khidmat Shuttle
- Pengangkutan dari lapangan terbang dengan surcaj
Polisi Penginapan & Maklumat Umum di La Mamounia
Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
- Yuran untuk sarapan penuh: lebih kurang MAD 460 untuk dewasa dan MAD 230 untuk kanak-kanak
- Yuran pengangkutan ulang-alik lapangan terbang: MAD 600 setiap kenderaan (sehala)
- Yuran katil gulung: MAD 950.0 setiap hari
Senarai di atas mungkin tidak menyeluruh. Yuran dan deposit mungkin tidak termasuk cukai dan tertakluk kepada perubahan.
Anda akan diminta membayar caj berikut di hartanah. Yuran mungkin termasuk cukai yang berkenaan:
- Cukai dikenakan oleh bandar: MAD 49.50 setiap orang, setiap malam. Cukai ini tidak terpakai kepada kanak-kanak di bawah umur 12 tahun.
Kami telah memasukkan semua caj yang diberikan kepada kami oleh hartanah.
- Caj orang tambahan mungkin dikenakan dan berbeza-beza bergantung pada dasar hartanah
- Pengenalan diri bergambar yang dikeluarkan oleh kerajaan dan kad kredit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk caj sampingan
- Permintaan khas tertakluk pada ketersediaan semasa daftar masuk dan mungkin dikenakan caj tambahan; permintaan khas tidak boleh dijamin
- Nama pada kad kredit yang digunakan semasa daftar masuk untuk membayar sampingan mestilah nama utama pada tempahan bilik tetamu
- Hartanah ini menerima kad kredit; tunai tidak diterima
- Ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, alat pemadam api, pengesan asap, sistem keselamatan, kit pertolongan cemas dan pengawal tingkap
- Hartanah ini mempunyai ruang luar, seperti balkoni, patio, teres yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan menghubungi hartanah sebelum ketibaan anda untuk mengesahkan mereka boleh menampung anda di dalam bilik yang sesuai
- Sila ambil perhatian bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan mengikut hartanah; dasar yang disenaraikan disediakan oleh hartanah
Kakitangan meja depan akan menyambut tetamu semasa ketibaan di hartanah. Hartanah ini menguatkuasakan kod pakaian yang ketat di kawasan awam. Seluar pendek tidak dibenarkan di kawasan awam, bar dan restoran selepas jam 6 petang. Makanan dan minuman dari luar tidak dibenarkan di premis. Tetamu yang mempunyai sekatan diet atau alahan makanan harus menghubungi hartanah ini terlebih dahulu.
Masa Daftar Masuk/Daftar Keluar
Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.
Maklumat Umum
Kemudahan Popular | Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif |
Masa Daftar Masuk / Daftar Keluar | 15:00 - 00:00 - Sebelum 12:00 |
Ketersediaan Sarapan | Ya, hotel mempunyai bilik yang menyediakan sarapan pagi |
Bilik tersedia di La Mamounia | 209 |
Bilangan tingkat di La Mamounia | 6 |
Fasilitas lain di La Mamounia | Kedai, Payung pantai, Tab panas, Kolam renang terbuka, Kolam renang tertutup |
Soalan lazim tentang La Mamounia
Apa facilities yang tersedia di La Mamounia?
Berikut facilities yang ada di La Mamounia seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di La Mamounia?
Masa check-in di La Mamounia bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah La Mamounia menyediakan sarapan pagi?
Ya, La Mamounia menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Lebih Banyak Ulasan Daripada Tetamu Lain di La Mamounia
Sumber lain (547)
9.0
Cemerlang
Daripada 547 ulasan
Kebersihan
9.6
Keselesaan Bilik
9.2
Lokasi
9.6
Perkhidmatan dan Kemudahan
9.2
Isih mengikut
Paling Relevan
Pilihan
Lihat Semua
Ulasan Pelancong La Mamounia
Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Lylle J Martin De
10.0
/10
Diulas 14 minggu yang lalu
Hotels.com verified review
Best place to stay in Morocco
Amazing garden
Maureen
Rekreasi dengan Pasangan
4.0
/10
Diulas 15 minggu yang lalu
Expedia Group verified review
Took a long time for room to be ready past—almost two hours beyond check in time. Sat outside for a few hours which was fine but we had given up our bags so no clothes to change to. Room was nice but tight space. The problem was how loud it was at night. We faced the pool so took a long time to fall asleep. Maybe ask for a quiet room. We had come from truly fabulous places in Morocco so this was our only disappointment
Read More
Zein
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
Great property. Enjoyed the friendly staff and service.
Robert
10.0
/10
Diulas 17 minggu yang lalu
Expedia Group verified review
The finest hotel in Marrakesh. Beautiful. Impeccable service.
Michael
Rekreasi dengan Pasangan
10.0
/10
Diulas 18 minggu yang lalu
Expedia Group verified review
Superb courteous service. Wonderful location. Fabulous pool. The scent of the blossoming orange trees pervaded the 7 acres (2.8 hectares) of gardens.
Hui
Rekreasi
8.0
/10
Diulas 18 minggu yang lalu
Expedia Group verified review
The history, the beautiful gardens. The standard rooms are unfortunately small and in keeping with the original design, can be arranged awkwardly. I loved the facilities though and think that is worth the room rates, and the food here was amazing. The Italian restaurant we went to for dinner served a most delicious prawn spaghettini and the lunch buffet was a great mix of choice (without being overwhelming) and deliciousness.
Read More
Pablo
Rekreasi dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu
Expedia Group verified review
The hotel itself is absolutely beautiful. As was our room, including the patio area. Service was quite good (generally excellent but occasionally inconsistent). The garden is gorgeous, but also a tourist attraction in itself so gets busy with tourists not staying at the hotel. This means you are constantly asked by staff if you’re a guest. The restaurants are good but relatively pricey for what they offer. One major detractor for us was that people smoke indoors, everywhere. We had our dinner at the Marjorelle cafe ruined twice by a guy smoking a cigar. This is a Marrakech issue more than a hotel issue, but it really bothered us. Oh, and the diffuser they use is incredible (we bought some in the boutique).
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Alexandra
Rakan dan Keluarga
10.0
/10
Diulas 20 minggu yang lalu
Hotels.com verified review
1001 Nacht pur. Der Ort ist magisch, der Garten ein Traum. Mann fühlt sich rundum Wohl.
Wer kein Frühstücken bucht, Vorsicht. 49€ pro Person. Verhältnismässig zu teuer !
Verified traveler
2.0
/10
Diulas 22 minggu yang lalu
Hotels.com verified review
Horrible experience. unclean. we checked in to find the trash wasn't emptied. Took 20 mins to get our bags. crowds of people at the entrance. Spoke to their general manager who had a bad attitude and was unwelcoming. Even some of the housekeeping staff were unfriendly. The night manager lacked experience on how to deal with guests properly. I informed them that it was our anniversary. Shockingly, all they did was to put a plate in our room with 7 pieces of berries. In contrast, we stayed at the Four Seasons Marrakech where they filled our room with rose petals and accommodated our every need.
Strongly avoid it. There are much better options in Marrakech such the Four Seasons and Royal Mansour. Not worth a single dirham.
Read More
Marie
Rekreasi Percutian Keluarga
10.0
/10
Diulas 22 minggu yang lalu
Expedia Group verified review
Sublime property from entrance, to lobby, hallways, restaurants, spa, pool, and magnificent gardens! The rooms are exquisitely appointed, terraces sizable and perfect for breakfast or an evening tea or cocktail. The staff is impeccable, from head to toe, and in manner and knowledge. Loved our stay!
ANna
Rakan dan Keluarga
10.0
/10
Diulas 22 minggu yang lalu
Hotels.com verified review
Amazing stay, great service from Said round the pool who found my wedding ring that I had dropped. Absolute hero!!
Ann
Rekreasi Percutian Keluarga
10.0
/10
Diulas 24 minggu yang lalu
Expedia Group verified review
The hotel is just beautiful. There are special things to discover everywhere. One of our favorites was the secret ice cream parlor in the magnificent garden. Orange trees complemented by the delicate scent of date and birdsong surround you. The staff is also incredibly thoughtful and welcoming. We were so sad when it was time to leave.
Read More
Gabriele
Rekreasi
10.0
/10
Diulas 25 minggu yang lalu
Expedia Group verified review
Splendido hotel di lusso in una residenza storica. È stato tutto perfetto, dal servizio alla location, dalla ristorazione all’altissimo livello di attenzione al cliente. Il concierge mi ha aiutato ad organizzare ogni cosa in modo impeccabile, accontentandomi su tutto. È davvero uno dei migliori hotel al mondo e lo posso confermare con piacere.
I prezzi sono ovviamente allineati all’alta qualità del servizio offerto, ma ne vale sicuramente la pena. Consiglio le camere che si affacciano sul meraviglioso giardino.
È stata un’esperienza magnifica da ripetere assolutamente!
Read More
Veronique
2.0
/10
Diulas 25 minggu yang lalu
Hotels.com verified review
La Mamounia est définitivement un hôtel d’exception qui vaut le déplacement. En revanche non seulement le sens de customer service leur est totalement inconnu mais ils ont été malhonnêtes me facturant une demi nuit de façon tout à fait abusive puisque j’ai été appelée et prévenue à 16:05 , leur facturation démarrant à partir de 16:00. Visiblement ils n’ont pas eu l’idée de me prévenir à 15:55. Connaissant le customer service aux États Unis, et notamment dans des hôtels de classe équivalente, je suis excessivement déçue par leur gestion de la crise. Ils ont clairement oublié une règle de base dans le commerce et particulièrement dans le commerce de luxe : le client est roi. Dommage car le personnel tels que M. Brahim le responsable du petit déjeuner, Hafida sur la terrasse, Houcine à la boutique et m. Toufik qui m’a accueilli à minuit avec un grand sourire avaient fait en sorte que je m’y sente particulièrement bien.
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Vincent J C
dengan Pasangan
8.0
/10
Diulas 26 minggu yang lalu
Expedia Group verified review
The garden, the renovation of the old palace building, the swimming pool, the quality of housekeeping services, the room comfort are top, congratulations.
The Food and Beverage dept needs to be better managed: breakfast at a palace cannot have old dry bread offered or uncooked and dry old potatoes in e - but in our case two mornings in a row- offered to customers. And all staff should smile a minimum and clear dishes from guests tables with kindness and care, not just rude promptness. Seafood salad at Italian restaurant - most expensive starter - cannot have undercooked clams or unfresh items to bother stomach later, I was badly surprised. Deserts were amazing but the rest requires double-checking. The policy for late checkout - especially for just 2h extra - by asking the guest to come to the reception desk the day of departure instead of working it out at checkin when requested - is not what one can expect in such premises. This IS a palace, not a mid class hotel.
Promptness to answer the phone, especially at the Spa, needs to be reviewed. And apparently there’s is a lack of staff there, seems all is full all the time…disappointing because it is such a fine place and location otherwise.
The rest is up to what one can expect or beyond. But these lacks of attention can really generate unnecessary stress and damage a stay which for such a price should be perfect or close to it.
Would like to be back to see if things in these areas will improve or not.
Read More
Mohamed
10.0
/10
Diulas 26 minggu yang lalu
Hotels.com verified review
Un lieu magique. Personnel attentionné.
Dawn
Perniagaan dan Rekreasi Percutian Keluarga
6.0
/10
Diulas 26 minggu yang lalu
Expedia Group verified review
Sadly this hotel is extremely over-rated.
I stayed for one week at the end of January 2025 and was very disappointed when we were shown to our room. We were led down a set of stairs to the lower ground floor and along a dark corridor. On entry the small room, the walls, curtains and decor were very dark which added to what I would say made for a depressing stay. The space was so limited we even had to put out cases outside on the ledges of the windows. I struggled to even see my clothes in the wardrobe. On the first evening when we closed the curtains the rail fell off the bracket and the curtain rings fell to the floor. No kettle or tea making facilities. I had to call room service to provide these as there was only a coffee machine in the room. We ordered room service for breakfast but there was no table. We just had to sit in bed to eat. There was a very unpleasant smell on entering the room - like rotten eggs.
Around the pool, if you were happy to tip heavily then service was excellent. Sadly, I had saved hard for this break and could not afford to tip so had to look after myself, whilst those that had tipped were waited on hand and foot.
The spa was usable, but the pool was not very warm, and the jacuzzi needs some refurbishment work as it is very tired looking.
Sadly when walking out of the hotel one morning, along a busy main road I was mugged by a man on a motorbike. Fortunately I had a sixth sense but the shock ruined the remainder of my holiday.
Read More
Hiroshi
Rekreasi
10.0
/10
Diulas 27 minggu yang lalu
Expedia Group verified review
このホテルに泊まりたく、マラケシュへ行きました。憧れが、実現しました。
スタッフもお客様も身のこなしが優雅で
別世界のようでした。
残念だったことは、スービニールショップでの買い物でした。
elza helena
6.0
/10
Diulas 27 minggu yang lalu
Hotels.com verified review
O hotel é lindo, super confortável, serviços ótimos e preço da estadia bastante razoável
Mas impossível almoçar ou jantar lá
Preços de bebidas muito além de caros, caríssimos !!
Qualquer consumo no hotel 3 vezes mais caros do que em outros hotéis do mesmo nivel
Abhinandan
8.0
/10
Diulas 28 minggu yang lalu
Expedia Group verified review
Amazinh hotel, aside from a small snafu with the security guy which he later apologized for, eveything was amazing
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