Very clean but elevators broken

Staff lovely. Lifts didnt work. Rooms were too hot with no air conditioning to ease it! Light switches took a while to figure out didn't turn on by the door but worked out the switch by the made it work.

All in all very good value for money. Staff were very friendly and helpful

Upgraded at check in. Room spotless. Good breakfast.

Good breakfast, good value price, hotel/rooms dated but fine for the price paid

Some amenities needed upgrading.. Like the sink, curtains and most of all the mattress.

Helpful friendly staff at reception. Nice room

I did not have breakfast. Just room only stay. Shame the lift was out of order. Room was clean, noisy under foot- laminate floor was echoed as you walk on it. Lead to complaint made by room below. Hotel was clean and staff were lovely. Just a shake about lift and being complained about!

Fantastic location. Lovely staff. Clean.

Great hotel nice and clean and in a great place to explore cardiff

The room was spotless. Sadly tv didnt work

Staff very friendly and helpful . Rooms were very clean . Great stay.

Staff, cleanliness beautiful location.

night receptionist was very arrogant .

Great and affirdable hotel near city Centre.

Yes everything was OK

Superb location, very close to shops and dinning options, right in the door of Cardiff Castle and very close to the Cardiff National museum. The room was clean, nice and the staff did the bed and changed my towels all days. Didn’t have breakfast, so can’t say anything about that. The lift was broken so this was an issue in terms of accessibility. Would return again.

Our third stay here. Breakfast was disappointing this time - overcooked food, making it dry and not very nice. Staff were friendly and welcoming but often slow service in the bar area. Comfortable and clean but could do with a refresh.

Clean hotel - looking a bit tired still enjoyed

Staff was lovely location was great but rooms are very dated and cold needs updating they was very clean but could do with a makeover