Penilaian & Ulasan Keseluruhan Krystal Ixtapa All Inclusive

Personal muy amable, siempre atentos a cualquier necesidad. Sin duda regresaría a ese hotel.

Simplemente excelente servicio

Food

El Hotel se encuentra en malas condiciones, inseguro en el área de albercas, sirven la misma comida, el personal de servicio molesto, los elevadores no prestan el servicio de manera correcta, lo unico bueno es la cevicheria, las bebidas malas, no vale la pena pagar un todo incluido.

Excelente hotel, comida rica, pequeño pero muy tranquilo, volvería a ir sin duda! El único detalle es que le falta mantenimiento a los elevadores

Me gustó es un hotel muy bonito y muy grande piscinas grandes y está muy bien q hay shouu para toda la familia y todos los días

Lugar excelente para disfrutar unas vacaciones en pareja o en familia hay actividades para todos los gustos.

Really nice place to stay.

The hotel is well located in Ixtapa. The food was excellent. We decided to switch hotels to go to another beach (without as many motorized vehicles running in the sea - not under control of the hotel) and they supported us a 100 percent. Madame Keyla y Mister Manriquez were very helpful with Expedia. They also received our comments and took them very seriously and respectfully. The hotel is nice, the service is excellent everywhere. We were just not aware the hotel would have so many kids in the pool and thus we decided to move somewhere else quieter, we were just 2 adults. Excellent option if you have kids. I would recommend it to my friends.

We were pleased with the resort disappointed in the food it was always cold ..

This property is getting old and needs some upgrades bathroom and room condition!

Son muy pocos elevadores para la gente que hay

Aire acondicionado, ruidoso. Elevadores,falta mantenimiento.

Todo el personal muy amable y cortés. Keyla Gómez (Concierge) destacó de manera sobresaliente.

Old property in need of renovation I hated the staff that was in the lobby trying to get you to buy an activity package from them. Constant harassment Check in was incredibly painful! Very slow staff and complicated process Was on vacation and pool closes at 8! Extremely early especially since you can’t use it during the day because its out in the sun with no shaded areas My room on the 9th floor had poor water pressure and the air conditioning was not working… they never offered a solution to this problem and I had to request twice for them to send a fan Elevators are a pain! Only carries 3 people at a time or it will say it’s over weight and will not move

Perfecto para un fin de semana

The staff is great and very friendly.

La vista es muy buena, tiene una excelente ubicación, mucha variedad en los alimentos y a un precio accesible.

Leí algunas reseñas negativas y llegué con cierto recelo, pero la verdad que el hotel está muy bien, muy limpio, la atención es excelente, todo el personal muy amable. El espacio para estacionar es poco pero de que cabes, cabes... Recomendable excelente relación precio-Calidad

Está descuidado el hotel, la tasa de baño jamás tuvo agua y el personal deja mucho que desear