Fantatic place to stay when away for work.

The hotel is centrally located so perfect to discover Canterbury by foot. The staff are nice and the barman made us a mean Negroni. We highly recommend staying there if you want to visit Canterbury, and make the most if its restaurants and pubs in the evening.

Pleasant stay excellent location

Very friendly and helpful staff. Menu choices were very good.

The room was cold on arrival. An air conditioning unit was the source of heat and this took a long time to warm us up! Otherwise a nice hotel

Our room was

Will return

Good hotel, much better than our last stay! Barman was excellent.

Friendly staff, comfortable room, brilliant location.

Window in Bathroom was black around the bases and one light in bedroom not working.

Great location, lovely old hotel with allot of character.

Very friendly staff, great location and nice bar. Car parking was one fee for

The hotel is much bigger than it seems, many winding corridors. A relaxing first floor lounge and the lobby bar is lovely. The rooms do vary, I requested another room at my paid rate and was happily offered another option. Attentive staff if you do need anything, so before complaining always request help to rectify:) Will return

Lovely stay. Everything was as it should be.

No windows in the room and quite dirty around window area. Bathroom was not clean enough, no tissues or shower gel. Burnt toast and croissant and a poor breakfast. Lovely location but really needs to improve

Room was lovely and clean could use new pillows and usb chargers

room had musky smell otherwise was ok bedding very comfortable

Staff great ,room clean

Staff were lovely. First room, bare & not cosy, wooden floor very marked, needed a least a rug runner!! Second room, more cosy, still needed a rug runner for bare wood floors, floors very blackened with scuffs from furniture. Bathroom big but apart from nice sink vanity unit, everything else very tired and grubby, including marks in bottom of bath etc etc. Windows need deep clean in bathroom and bedroom too, thick black mould buildup etc. Bed clean and comfortable. Breakfast Sun was very chaotic, nothing came together either, and had to ask for things that were forgotten. Croissant freshly baked but half cooked! Toast delicious. Reception staff very friendly as was housekeeping when asked for milk. Bedroom was not 4star standard overall!

We have stayed at this hotel on numerous occasions and have always found the staff friendly and courteous. Room was clean and tidy. Great location