Hotel and staff were great. Location is excellent but rooms facing street side are noisy. People were out yelling and partying on the Banff Ave until 1am (thus the ear plugs provided by the hotel left in your room). Next time we stay we will request a room on the parking lot side. We lreally liked our stay, minus noise at night. Staff were very friendly and accommodating.

Very friendly staff and the room was very clean, location is amazing and very walkable to lots of restaurants and shopping. Would definitely stay here again!

Recently spent a night at the Mount Royal Hotel. The location is fantastic. There are multiple restaurants, pubs, and shops within a couple of blocks. The room was clean and the staff friendly. The rooftop hot tubs have a great view of the mountains. If you want to be near the action and don’t mind a little noise I would highly recommend.

It’s a great experience to stay here for travel in Banff.

The outdoors hot tubs were amazing!

OverAll good experience

Check in staff was the best I’ve ever experienced

The stay was great we would

We had a lovely staff trip to the Mount Royal! Rooms were clean & comfortable/ updated and the location was fantastic. So many restaurants, shops and local entertainment outside our door. The only thing that was dissapointing was that only 4 people were aloud in the hot tub at a time, when there's clearly enough room for more. We did have a larger group so we all went in shifts but the common area attached made for a great communal space to lounge and enjoy warmth while we waited. Our group of 15 also enjoyed a team dinner at Brazen and WOW what an experience! Great service, great food, great atmosphere.

Hot tub was nice, employees were awesome and so helpful. Loved the location in the heart of Banff.

Amazing

Staff are the only good part of the property. Next building bar noise until 1,2 am; bathroom window shade did not close all the way down-used a bath towel to cover. I do not recommend this property for anyone.

Great location in the heart of downtown. Parking on site, two nice jacuzzis on the roof top with stunning views!

Overcrowded hotel that is not worthy of the money we paid. Not friendly personell at the reception.

Great place

Great stay in downtown Banff! Always a pleasure to visit.

The room was cozy but it

Great location. Nice room. The heater in the room was super loud. Room 358.

Clean rooms and nice staff

We are 3x repeat guests. We love this hotel and especially enjoy the rooftop hot tubs! It’s conveniently located on the main strip with many dining options available nearby and plenty of on site parking. Comfy beds, perfect shower & bath products. Always clean! See you next year!