Comfortable bed good shower great breakfast Really good value evening meal

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A good hotel very well located for Guggenheim Gallery which is within sight just over the bridge.

Great location, easy access to everything. Staff were lovely, especially Rakel on reception, she was so helpful, friendly and pleasant. Clean rooms, bit minimalist and a bit tired in places, but very comfortable and very clean. Good breakfast, nice bar for a nightcap.

Great location at the center of everything. An incredible staff and a nice design made for a great stay.

Nydelig hotell. Flott opphold. Vi var en stor gruppe. Var lite på hotellwt.

Trevligt, bra hotell. Bra hjälpsam personal, rent. Bra läge.

Virkelig godt belliggende hotel lige overfor verden måske smukkeste bygning - rent og pænt med sødt personale og nemt at komme til alle steder i Bilbao

Didn’t have conditioner. Very good room with simple stuff. Very small. Good bed and AC. Great location. Nobody make a comment about the platinum status or offered an upgraded or anything.

Fantastic room in a great location. Perfect for exploring all Bilbao had to offer. If we ever find ourselves back in Bilbao, we'd for sure stay here again. And the staff could not have been nicer, especially Patricia. She gave us great recommendations for restaurants to eat at, but also took the time to suggest stops on our drive to A Coruna. And she was super helpful in making sure the luggage that got lost during our flight made it to our room when the airlines delivered it. Thank you again for a wonderful stay!

Great location and nice staff. Room is clean and spacious.

Sauberes Zimmer, freundliches Personal. Wir haben nicht gefrühstückt, das war uns zu teuer. Angenehm jeden Tag Wasser, Tee und Kaffee auf dem Zimmer zu haben.

Parking is insanely tight. I wouldn’t recommend having a car here. We had to as this was last night of long trip. It wish I didn’t have the car. Great location. Basic hotel. Feels more like business hotel not for fun. Very sterile. Didn’t love it but we had stayed in amazing places previous to this. The top sheet was not under the duvet? Weird. Doors slam, so loud if people on your floor. I wouldn’t stay here again.

Excelente todo, servicio, desayuno, ubicación, nos fascinó todo gracias

Well located hotel for the Guggenheim and all the good restaurants and bars just across the river. Convenient though slightly pricey car park underneath. Decent sized standard room, but completely soulless, not even a picture on the wall and the mattress is hard as stone! Good shower and bathroom. A fair selection at the buffet breakfast, be prepared to be told very firmly where to sit!

Zimmer ist renovierungsbedürftig, Frühstück war ausreichend. Parkgarage direkt unter den Hotel. Lage sehr günstig zwischen Art District und Altstadt

Trevlig personal Frukosten mycket bra

The rooms were small with unimpressive views. It’s in a semi-central, but uninteresting neighborhood. It’s totally acceptable for a basic stay. I did not have the breakfast. As usual, it’s overpriced. I would not stay there again.

Good location close to river promenade and easy access to old town for bars restaurants for the local tapas..pinxtos. Also well situated for short 10 minute walk to the Guggenheim.

The women at the front desk were delightful. The communication via email was excellent. We enjoyed our Jr Suite with view of the river and trees. The colored glass brightened the room on cloudy days, but could be blocked by black out shades if desired. The sofa bed was not comfortable to sit on and the carpet rather worn.