Hesperia Bilbao

Everything was well organised and the staff were very helpful

Passamos só uma noite, mas o hotel é ótimo.

Bien unicada

Quarto grande e café da manhã muito bom

Foi tudo bem. Hotel confortável, bom café da manhã. Localizado boa!

Silencioso e limpo.

Albergo strepitoso: bello, pulito, ottima vista e colazione più che straotdinaria per quantita e qualita. Camera ampia e con una nella vista. Cuscini comodi, materasso forse da cambiare

Loved this spot! Amazing staff, great breakfast and plenty of amenities.

Try another hotel

Hotel was way too expensive for the standard.

Goede locatie bij het centrum met de meeste attracties op loopafstand.

New, upscale hotel, very accommodating staff, good breakfast. Clean, quiet, close to museum.

Very cleaned, staff friendly. Good location

Room was excellent. The staff werw syper helpful and fiendly. Rakel provided us awesome recommendations.

Comfortable room with beautiful views

Air conditioning not working so room extremely hot.

zimmer war sauber und gute lage des hotels

Great little hotel with equal service and perfect location near everything central in Bilbao

Vi hadde en supert opphold. Servicen i resepsjonen er eksepsjonell. Fem minutters gange til Guggenheim museeet og 10 minutter til gamlebyen. Kort vei til sentrum. Store gode senger med utsøkt sengetøy. Spør i resepsjonen etter tips til blant annet restaurant, de er svært dyktige og innehar god informasjon og kompetanse.

I want to make it very clear why I made the decision to leave the hotel. My decision is based on one simple but fundamental reason: I was lied to, and in my book, that is unforgivable. The truth —no matter how uncomfortable— will always be better than a lie of this magnitude. During my stay, the hotel’s air conditioning system was not working and, as I later found out, it had already been out of service for several days before my arrival. In the past, I’ve received communications from the team notifying me of situations such as construction work or noise. This time, however, all I received was a welcome email —with no mention whatsoever of such a significant issue. I was allowed to check in without any warning about the situation. Once inside the room —and after completing the check-in— I was told that “the air broke down that morning.” This is not, as we say in English, kosher; quite the opposite, it smells bad. When my wife called to express our frustration, they handed me the phone, and again, they insisted on the same story. As a “solution,” they offered me a portable AC unit, which didn’t work correcly. I actually have a similar one in my apartment in Paris due to the city’s restrictions on fixed installations, so I’m well aware of their limitations. The lie became obvious in two moments: The person who brought the portable AC told me the air had been out for several days. A neighbor on the same floor confirmed exactly the same thing shortly afterward. With that, there