Although nearly 20 years old this hotel is still excellent and the staff couldn't be more helpful. Our room was excellent with only a couple of issues-toilet paper needs to be better, toilet seat needs to be self closing but overall very good. Bottom of interior door very scruffy. Breakfast was good but no fresh fruit available, I need a banana and an apple every day. The reception and public areas are very tasteful and of course the patio and views were magnificent! I would definitely visit again.

All amazing!

The team were lovely and the food was excellent.

I can’t fault it really! It was all great, the only slight thing was my mattress was a little sunken in but this automatically got flipped without me mentioning it and then all was good again. I would appreciate a fan in the rooms if air con is not installed this could be an issue in the summer at the hottest days. Luckily we took a small pocket sized fan with us. Everything else was great, room and shower great, food great, staff friendly.

Amazing stay! Staff were fabulous all round. Nothing was to much trouble. Loved the facilities and great restaurant and bar. Excellent people in the restaurant with a shoutout to Chris and Antonio. Lovely people that went the extra mile.

Stunning hotel, with friendly helpful staff and a superb tasty breakfast. Can not fault it.

Lovely 2 day break

Great hotel, huge bedrooms, lots of social space. Plenty of areas in spa so never felt crowded, breakfast small in comparison to others i’ve had but it was fine.

Lovely room (206) on the ground floor with sliding patio door to access the peaceful courtyard (water, fountains, small trees) and chairs to sit on your own small ‘patio’. Spacious room, great en suite. Food excellent (Catch of the Day fish and chips - hake in our case - better than Rick Stein’s Takeaway version in Padstow) Hotel in a lovely setting. Great sunsets. Spa, pool and changing room (Ladies’ - didn’t see Men’s side) spotlessly clean. Friendly, cheerful staff happy to help and can’t do enough for you.

Our room was kept clean and tidy, particularly the bathroom. The staff throughout the hotel were polite and friendly. They were extremely helpful in a number of ways.

We had an Estuary view … stunning view. Excellent choice of food. Staff really connect with you S someone staying at the hotel. Highly recommended.

I stayed a few times and always enjoy going back.

We arrived on the Friday evening and had a quick check in with very helpful and friendly staff. Dinner in the hotel was good but quite expensive. There are local pub restaurants a short drive up the road or a walk into village . The views are amazing as we had an executive room with patio facing the estuary. The views of the castle and town to the left and to the right the village were very pleasing to the eye and I spent a great deal of time just watching the world go by on the patio. The room was clean and well stocked . The downside of this spa hotel is the fact that guests can only use the pool and sauna/ steam room ect either early in morning or from 5pm onwards. Absolutely atrocious as the cost of hotel isn’t cheap. If weather is bad you are unable to use the facilities as they favour non guests over guests. The treatments are quite expensive but good. I would stay again but very disappointed of limited time allowed in pool. As you can imagine come 5pm it can get busy as weekend .

We went to this hotel for a wind down and get away from it all. We didn't use the spa, but we didn't need to. From the moment we arrived we left everything going on back home behind bus, and have returned today totally refreshed and ready to go again!

The room was lovely clean and warm. Dinner was one of the best meals my wife and I have enjoyed for some time and the staff were very friendly,helpful and welcoming. We will return there again and would definitely recommend it.

Great place to stay and relax

Great place

Overall great hotel and wonderful staff. Gym: It would be even better if lighter weights could be available in the gym e.g. handheld Breakfast:

Breakfast was very average and borderline overcooked. Both days an item was missed off the breakfast… day 1 Hashbrown day 2 … Sausage ! The food was luke warm at best and the coffee was weak. Dinner … the restaurant is very expensive and the food poor and the cost of drinks, in particular wine is extortionate. Rooms are really nice and so is raw Spa.

Lovely hotel, stayed several times, always nice and quiet at night, good bed and lovely breakfast