Hotel excellent and the staff were second to none 👍

The staff were really friendly, from the pick up from the airport to the check out they were always on hand to help. The place was was amazing, the atmosphere, the rooms style and layout was relaxing and full of character. The shower was powerful, felt like you were showering in cave. They give you a smart phone which is really unique , so you can navigate your way through the markets. its far enough away from the hustle and bustle but close enough to walk to it. Check in was very relaxed, they offered me a cup of mint tea and a sweet biscuit, the courtyard is beautifully decorated and radiates a relaxed atmosphere :) They provided towels, robes and slippers, tea and coffee are provided, there is a fridge in the room too. Showergel shampoo are there too, you can walk to the fruit stalls in old Marrakech , there are an array of restaurants and coffee places in walking distance. My favourite part of the room is the reading nook, its cosy and helps you to unwind and relax. I love they have NO TV, its a place to dissconnect and enjoy being around a different culture. Most of all the staf and people of Marrakech are the most friendliest people i have met, every person i met in Marrakech was nothing but warm and welcoming :) apart from the men screaming at you at the fruit juice stand in the Medina lol Thank you Angsana for the warm welcome and comfort on my Birthday Trip :) x

The staff are amazing and go above and beyond

Good service and beautiful property.

Clean and comfortable. Staff all incredibly friendly and helpful. All in all a good option for Marrakesh.

Nice place goid service

Ottima posizione decentrata nella Medina ma molto facile da raggiungere. Lo staff molto disponibile, gentile ed educato ci ha illustrato in modo chiaro ed esaustivo tutta la Medina e i souk della zona. Abbiamo chiesto la guida per un tour della Medina e ci hanno messo a disposizione un ragazzo molto bravo che ci ha portato in giro per 4 ore. La camera era molto bella in classico stile marocchino con un bagno molto bello e tutto molto pulito. Nel pomeriggio ci hanno pure sistemato la camera con il cambio degli asciugamani. La colazione era abbondante ma solo stile marocchino. A fine soggiorno ci hanno regalato anche un souvenir di un piccolo oggetto marocchino. Struttura assolutamente consigliata per noi italiani che non siamo abituati allo stile di vita marocchino.

Gorgeous property, amazing service.

The hotel is on 6 different properties close to each other in the Medina. I visited three of these (one with main reception and breakfast, one with the room I stayed in and a third with the spa). All were close by but its good to be aware of this. The staff were helpful with the luggage and with booking taxis, spa, excursions etc.

Fabulous first visit to Marrakech. We stayed in the Road si Said and were met in the nearby parking area on arrival. The Road arranged our return airport transfers which was smooth and hassle free. Despite arriving early, our room was ready for us and whilst we enjoyed a truly delightful mint tea and Moroccan pastry platter as we checked in, our luggage was swiftly taken to our room. Throughout our stay, the staff could not have been better. They were attentive and friendly. The food was excellent - it was such a nice change to have the opportunity to try local specialties for breakfast. The freshly squeezed orange juice was out of this world! The location of our Riad was ideal - a stone’s throw from the chaos of the medina yet the Riad was a haven of peace and tranquility. Would thoroughly recommend!

It was a great location for everything we needed and wanted. Staff excellent.

There was a little hiccup when we checked in, however the staff was able to help us and compensate the inconvenience. Overall it is a great stay, it is a charming place

Very authentic in good location. Beautiful room clean and quiet. Staff excellent and very helpful.

Really good stay, staff attentive great location

Our stay was made better by the friendliness and warmth of the Angsana employees, from porters to waiters and receptionists! Thank you!

Wonderful service and staff. They accommodated us on tight schedules and the facilities were immaculate! We stayed there two times in one trip because we liked it so much.

Great!

The service is top notch

This was an idyllic riad near much of the medina. The service was outstanding. They met us near the tombs where we were let off, and guided us through the side alleys personally. After making us feel welcome and settled with our very early check-in, they supplied us with a phone for navigation and to call the hotel if we needed something. Their environmental awareness is string too. Very little in the way of disposables. They supply safe filtered water and refill the soaps, etc. The courtyard is beautiful as was our room. Service was always with a smile.

O Hotel se divide em algumas propriedades dentro da Medina . Quando pedimos informações sobre como chegar em um lugar proximo um funcionário nos acompanhou até lá . Muito gentis . Quando o Taxi chega do aeroporto para numa praça próxima. O funcionário do hotel nos esperava la ajudar com bagagens