The staff are very friendly and welcoming,our room was good, let us check in slightly early,our breakfast was nice good continental choices , bright breakfast room if I had to raise some negative comments ,walls are thin could hear next rooms TV till midnight,no vegan sausage at breakfast tea bag marks splashed on wall room 42 😊

Staff were amazing as were the cookies on arrival!

Very impressive grounds and gardens

Rooms were clean, equipped with what you need. Lovely touch to leave sweeties in your room. Beautiful gardens, and very friendly staff.

Clean room, parking avaliable and breakfast was ok.

No complaints

Our stay was great excellent value for money. Nice and clean. Everything you need. Good car parking. Good location. Some of the room was a little dated and worn but still fine. Staff friendly and helpful

Ok

Second visit to best western priory hotel staff very helpful and friendly rom was great stayed in same room as last time ( disabled ) looking forward to our next visit .

Staff were excellent and lovely, definitely our favourite hotel we’ve ever stayed at

Very helpful staff, spacious and warm room

the room was comfortable and clean - if I wanted to be really critical there are small amounts of black mold around the bath and embedded in the bottom of the shower screen. The bar /lounge was comfortable and the food was great as were all the staff we engaged during our stay

Staff friendly and helpful xx room super clean and comfortable

Staff were friendly and polite. Room was clean. Strange knocking from the plumbing in the bathroom was a pain.

Room was huge. Nice setting in a large garden area. Peaceful. Lots of parking. Good breakfast. Recommended.

Hotel was inviting and clean and staff were friendly and very helpful. Had a very nice evening meal there too and breakfast was great. Only slight negative was two very narrow single beds in our room.

Room was very clean & comfortable. Bathroom was a bit grubby in places.

I booked this on behalf of a colleague " room was spotless, bed was comfortable and the breakfast was delicious".

Room was clean and of good quality. Staff were friendly and helpful. Good location for visiting Bury St Edmunds and the surrounding countryside

Very pleasantly surprised at how lovely this hotel was. We had dinner and breakfast and both were very good. Very clean and very friendly staff. Would definitely stay here again.