Excellent breakfast. Friendly efficient service. I upgraded to a Deluxe room, which was definitely worth the extra, with a fabulous view of the cathedral and were more spacious with a walk-in shower. Maybe it would benefit from a towel rails in the bathroom?

The fan in the bathroom did not work. The TV remote - most of the buttons did not work. The TV has not had its programmed updated in over a year. Some of the channels don’t even exist any more!

Excellent from getting there and when leaving

Yes

room was a little neglected,

Lovely staff, nice breakfast, great location and easy parking. Decor is a bit tired and bed wasn’t very comfy. They are currently fixing the lift so maybe that’s the start of a refurb. Overall, not sure it was great value for money but a decent place to stay for a night.

Nice room

The room was clean. The shower left a lot of water on the floor requiring it to be moped up using towels. Some of the bedding was a bit tired.

Clean but needs an upgrade, otherwise very enjoyable, staff where very polite, very nice breakfast.

Everything waz outstanding! Great room, dining, ambiance!!

Great staff, everyone welcoming, a lovely quiet room which was very comfortable. Great choice breakfast

Room was tired but bedding clean. Breakfast was very good and plenty. Very close to the cathedral and town. Receptionist could have been friendlier when arrived but other staff good. All in all for what we paid it was good

Great staff, fabulous location, good breakfast

Yes,my stay was perfect,staff brilliant,food outstanding, Thank you to all the staff Regards David Martin.

The location was great. The staff were helpful and welcoming. Breakfast was very good, and pretty much everything was available gluten free. The room was spacious, but looking a little tired and in need of some tlc.

YES

Staff were friendly. Room clean and well equipped.

Shower drain blocked - we unblocked it. Hot water took a while to come through. Bit tatty round the edges. Service good.

Clean room, housekeeping refreshed for a 2 night stay.

I asked for a room with a cathedral view. It was , but at the end which was covered in scaffolding! I booked a month ago, so surely, they would have had another room with REAL views of the cathedral. The TV in the room worked at first, then broke down. A female member of staff came to the room and tried all the obvious things like switching it on and off! (obviously, we had tried all this). A male member of staff came then went away to try something He came back and said that something had 'tripped' in the television and it was now fixed. I am afraid I did not sleep that night as I was so worried that the TV would catch fire. We had looked forward to a festive evening in the hotel bar, but no, the bar lounge was now the Christmas Day dining room. The bar was still open so we went into one of two other lounges. It would have been more festive in a churchyard! It was empty except for us, which is not surprising as there was no tv and no music playing. We saw nobody, so decided to wrap up well and go out to a local pub which was great.