While the staff is friendly and the location is fantastic, the hotel is severely overpriced. Our room was dirty, and there was absolutely no view. You're paying for the location, but the lack of cleanliness makes it not worth the money.

Amazing hotel with great A/C during the heat wave. My wife and I checked in early and got met by very friendly staff who told us about the hotel and showed us to the lift and gave us directions to our room. We went out into the town for lunch and returned for cocktails before dinner. The breakfast was very good and again the staff very friendly and chatty. We will be back 😊

Lovely hotel, perfect location and extra bonus points for being so good to our dog Merley. Welcoming dog bed, bowl and treats, always make any place we stay extra special. We can't wait to be back. It would be lovely if the hotel had a free on-site parking.

Excellent Hotel and exemplary staff.

Great staff and rooms

When we checked in, we were told we had “the best room in the hotel.” 🙄 A bit overstated. We were told we were on an upper floor (2) facing the street. We always request this, but never expect it. After checking floors 2 & 3, our room was on the first floor facing a parking lot/police station, with a lovely balcony. I returned to the front desk just to make sure we had the correct room. I think the gal at registration thought we were unhappy with our room. I tried to explain the room was lovely, but not as described and wanted to make sure we had the correct room. Another gal at registration said she could down grade our room if we wanted to face the street. At that point I gave up and she corrected the card to show we were on the first floor. Also the handle on the front door was about to fall off. On the upside, Mary at breakfast was exceptional. She remembered our breakfast order and was very sweet. The hot breakfast was top shelf.

Lovely room, friendly staff, great breakfast. Mary at the restaurant is a star.

Our stay at Hotel du Vin was lovely. The room was comfortable and clean. Very tastefully decorated. Great central location for touring Stratford. All the main attractions were within. Walking distance. Food was nicely presented. Good breakfast we had dinner there twice… Staff were very pleasant. We would definitely stay there again.

Very comfortable hotel. Well located

Had a fabulous 2 night stay in a balcony room for our anniversary. The room was lovely as was the balcony, especially on the hottest day of the year! The hotels location was perfect, just minutes from bars and restaurants yet it was peaceful and quiet when sat in the outside terrace. Breakfast was delicious, the eggs Benedict was just what we fancied. It was so good we had it both mornings. Would highly recommend this hotel.

Most unfriendly check-in at a hotel for some years. Food good and liked the bar area.

This was one of the most enjoyable hotel experiences ever - the room was wonderful, the staff incredible - friendly and helpful, and the food excellent. Will be back next year - or later this year

Very comfortable room, a few cobwebs though. Room service very good. Staff very pleasant. Would definitely stay again 😊

Food in restaurant and breakfast excellent. Staff all friendly and helpful. Room spacious but poor lighting and no drawer space.

Everything was perfect. Extremely helpful and pleasant staff in all departments, spotless, comfortable classic double room with lovely toiletries in the bathroom and a fantastic breakfast.

Fabulous room really large. Great handwash / toiletries etc. Superking bed. Amenities high quality. Staff super lovely. Loved our stay. Will absolutely come again.

Friendly staff and situated right in the city centre.

Very clean room and lovely staff.

Ce fut une première expérience dans cette chaîne d’hôtel pour nous et celle à l’Hôtel du Vin de Stratford upon Avon fut très réussie. Notre chambre était spacieuse avec des attentions portées pour que notre séjour soit le plus confortable possible. Nous étions en demi-pension (déjeuners et soupers); le restaurant offre une excellente qualité avec des plats bien soignés. Le service fut absolument impeccable du début à la fin. Nous avons beaucoup apprécié les jeunes femmes à la réception, pleines de ressources pour nous aider et conseiller et toute l’équipe de la salle à manger. Formidable expérience !

Great hotel, good location, clean, excellent and attentive staff. Hotel room spacious and had everything we needed. Bed was comfy. Would stay again. Noting the car parking is £22.50 until about 1.30pm the next day, not 24 hours from arrival.