Professional, courteous staff. Large, clean room. Quiet. Airport shuttle drivers are excellent. Would highly recommend!

Sink faucet broken but operable, bed or mattress needs replacement. Room was clean and the staff friendly

Room was small but very clean all we needed

Clean room. Helpful staff. Good price.

Clean quiet room. Poor mattress

Basic room, good value for price. Staff are friendly. Long Term parking is great.

They have not paid my refund back even after 10 business days. They are rude and will not pick up the phone - especially the lady at the front desk. They do not live by the Canadian principles of kindness. Just awful. Also - the room and towels are dirty.

Front desk, nobody was there when I arrived, I had to wait a few minutes. Would not say the clerk was overly friendly. There was some noise in the hallway when I was trying to get to sleep. The room was quite good though, very clean, as was the bathroom.

Room was clean, beds, blanket duvet and pillows were comfortable. Perfect for just a night sleep before airport in the early morning. Staff was quick and prompt at their jobs. Shuttle showed up on time. Place does need a bit of updating such as shower tiles and the plank flooring. Also the little fridge was leaking from the freezer defrosting. But otherwise our stay was okay!

The room could have been cleaner. There were lots of little things like only one pillow out of 4 had a pillow case

Renovated rooms with new comfortable beds, large shower, fridge and tv. Shuttle both ways was fast and efficient. Would highly recommend for one or two night stay. 10 minutes to airport and also International Centre.

This hotel is in a strip mall and super small. The rooms are dated, small, and not very clean. The parking is super tight and hard to get your car in and out. The price is good and the staff are friendly. I would use this hotel again for cost savings only.

Very dated Holes in walls were tv would have been Skylight in room not conducive for sleeping Thin walls… very noisy in hallways I wasn’t expecting a lot as it’s an airport hotel but was concerned that they took photocopies of my passport and credit card. Very concerning!!

i'm very grateful for the staff being so nice effective helpful very friendly strong business or habits fantastic staff very cheerful very pleasant and respectful great staff

Excellent.

Not the “hotel” I was expecting. Not being from TO when I saw the address as being on “Airport Road” I assumed it would be the typical cluster of hotels convenient to airport that you often see at major centres. Nope. It’s a commercial building that has had the (likely) upstairs offices renovated into rooms that you literally enter with the shared car rental lobby. (Far more car rental vibe than “hotel”) The rooms upstairs are a bit of a maze with mine being very noticeably above the Shawarma restaurant next door (assume same owners). You’ll want to be a fan of the cooking odours. Room was clean. Walls paper thin, heard EVERYTHING, might as well have been a curtain. Just not a hotel that is worthy of almost $200. ($196 with my discount). Could have stayed at the Best Western Premier for the same money that night and had amenities and breakfast etc. Would be fine at a significant discount for what is basically a “room to let”, but not when compared to actual hotels that offer services and amenities.

Very inexpensive place to stay prior to a flight. Would I stay again, I would definitely consider it! Is it extremely basic but clean and comfy, yes! You just have to recognize that you are paying less than $100 to stay very clise to the airport!

I was stranded due to weather and looking for a budget-friendly accommodation. The location was excellent and it’s safe and clean but it’s a little odd. There really isn’t a lot of parking and I didn’t see a lot exclusively for guests. It’s in a strip mall area kind of, so feels more like a hostel but the hotel room itself was clean and typical, I’d say about 2 stars but fine. The bed was not comfortable if I’m being honest. Another annoying feature is all the doors when you arrive with your belongings and no working automatic door openers (like accessibility buttons and whatnot). So it was fine for me (44 yo female looking to save some money) but I would likely not go back due to the bed, whole set up and parking.

Clean room, helpful staff

Great staff at check in. Asked for a quiet room, very accommodating. I have stayed here many times and will continue to support this property.