Nu Hotel Toronto

No garbage bin in the room, no tissue papers, quilt had stain, both pillow covers were totally different colors (white , off white), floor wasn’t heated, soap was so hard to use, shampoo/conditioner had a very repulsive smell, moisturizer made the skin dry instead if moisturizing. No complementary water bottles. On return, When sitting in the Shuttle I did mention the airline to the driver where Im departing, but when when he came to terminal 1 he asked to get downstairs and this and that to go to terminal 3, when I mentioned I did tell you the airline name and if you were not sure you could've asked me for that, never had to tell terminal before. And then he said ok I will have to go to hotel now but you can sit in the shuttle and will bring you back on next round. Terrible

Info re parking was not clear.

Check-in was very smooth and quick and the price was low. The security was limited (door to stairs not locked and accessible from foyer before fully entering the reception area). The room was okay, the bed wasn't... terrible, door missing from closet (some of the hardware was still in place). Floor boards had been clearly discolored and they did not butt up against one another where a repair had presumably been done. Wifi was good, had a large TV and a desk to sit at to do work. There are restaurants very close. Bathroom was mostly clean although there were a few stray hairs in the tub. For a budget hotel it hit about where I expected it would. If all you're looking for is a place to lay your head for the night, it works.

Clean room

Was great for a short overnight stay.

Room was in the basement....dark Shuttle was prompt Was not able to adjust volume on tv or the temperature in the room

AirPort

Convenient shuttle. Odd rooms, very small. But good for the price.

Air shuttle ok location very noisy from road and airplane traffic taking off

Worst hotel I have ever stayed at. Avoid at all costs. Used condom wrappers in room, door handle falling off, rude staff, hair on sheets. Terrible

Not Good

It’s very basic but if it’s just a quick stay before or after your flight it does the job! Cheap option but not the nicest of places.

Staff were courteous

Our trip ro cuba was cancelled and the hotel would not refund us

The hotel was clean and simple. The worst part was the bed- no support, felt springs in our backs, sunk into the middle.

Professional, courteous staff. Large, clean room. Quiet. Airport shuttle drivers are excellent. Would highly recommend!

Sink faucet broken but operable, bed or mattress needs replacement. Room was clean and the staff friendly

Room was small but very clean all we needed

Clean room. Helpful staff. Good price.

Clean quiet room. Poor mattress