8.4
Sangat Baik
Daripada 47 ulasan
Kebersihan

8.6

Keselesaan Bilik

9.6

Perkhidmatan dan Kemudahan

9.2

Ulasan Pelancong Casa Maca

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40
Ulasan teratas
Roberta
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

A hospedagem era maior que eu esperava, com muitos utensílios de cozinha, poderia tranquilamente alugar para longa temporada. A área de lazer muito boa, com cadeiras e piscina muito limpa.
Claudia janette
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Muy recomendable, pasamos 8 días de estancia y honestamente volveríamos a quedarnos hospedados ahí, todas las recepción muy buena, la vigilancia por parte de la noche también súper atento y amable, tuvimos varios detalles de limpieza o problemas con asuntos internos de el cuarto, pero trataron de solucionar lo más rápido posible. La alberca limpia, aire acondicionado funcional y nuevo, limpieza cada dos días aproximadamente y muy cómoda la estancia. Sin duda, volvemos!
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Jack
icon-
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Very nice and helpful staff, great location
Héctor Hugo
icon-
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

El único tema es que cierran y te dan llave para entrar. Así como que la cama está medio mala y la alberca muy poco tiempo. Y también cada 3 días limpian
Ricardo
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Las instalaciones están bien cuidadas. La habitación estaba limpia y ordena tal cual en las fotos. Cerca de bancos y comercios.
Luz
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Practicamente solo fue para dormir y se duerme muy bien.
Justine
6.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Le personnel était très serviable et professionnel.
Alex
icon-
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Wry quite nice friendly staff!!
Octavo
icon-
8.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Habitación limpia
Maria yaelina
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Sii muy limpia la alberca
Freddie
8.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

The staff was very friendly and helpful. Felt safe in Playa del Carmen; will definitely explore again
Éloi Henri
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

We truly enjoyed our stay mainly because of the kindness and friendliness of the staff, who were welcoming and helpful throughout our visit. The location is excellent — close to everything, making it very convenient. The air conditioning worked well, the room size was practical, and the Wi-Fi functioned properly. Access to Netflix and other streaming platforms was also appreciated. However, a few areas could be improved. The cutlery and utensils felt greasy. The refrigerator did not stay cold enough even when set to the highest level, which prevented us from properly storing food and led us to eat out instead. The shower drain was clogged, and there was occasionally a sewage-like odor. Although the sheets and towels smelled clean, they were stained. We had to request an extra blanket as it was cold at night. The pillows were not very comfortable, and soundproofing could be improved — we could hear surrounding music and neighbors even at normal speaking volume. Overall, we would return for the location and the quality of service. With a few improvements, the experience could easily be excellent.
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Ronan
8.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Chambre au top. Personnel aux petits soins
Shannon
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

The staff were great!!! Excellent location. Lovely staff. Housekeepers were Fabulous!!!
Siddhartha
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

Location is great but overall experience was subpar. Lots of noise and water was difficult to control (hot vs cold). Also they said they’d store my luggage and then later asked for a fee.
Janice Gail Mary
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

VACATIONERS ALERT When you see the pictures of this hotel it looks really nice. SO VERY WRONG We booked a junior suite, they put us on the 3rd floor #2306 We had to stay in this room for 3 nights listening to the banging noise of the water tank every 5 minutes no sleep. Water flies was coming out the drain when we turn on the water, plus the water dains very slowly. You can not regulate the shower it gose from hot to freezing cold on its own. When you look out the window you feel like you're in the ghetto. Expedia tried to reach out to them several times when they finally got through, they told expedia that they upgraded our room at no extra cost. They did not upgrade they gave us another junior room with a coach suite # 2203. Now that room #2203 when you look out the window again you feel like you're in the ghetto. Bathroom light fixture did not work even though they brought someone in to fix it, it still was not working. Foul smell came from the sink that we had to keep closing the door and left all the windows open. So that smell would go away. We even borrowed one of their air fresheners at times to make the room smell nice. I could keep going on about this hotel Casa Maca,how bad it was. The only good thing I can say is that Jose and Alondra helped us wherever they can. I'm grateful for their help. So please when you see Casa Maca hotel, keep scrolling. P.S look at my pictures.
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Juan
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

The shower leakes into the floor of the bathroom, the latches for shower are rusted,.
Oscar
8.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Great location and helpful staff.
Adriana
10.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Nice staff and clean room
Chris
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Staff was really friendly and helpful they found us great rates for small trips and restaurants and TAXI fares
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