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Our Room was dirty with stains all over the carpet and a terrible smell like burning rubber. The bathroom was dirty with dust and cobwebs all over the windows and exhaust fans. The toilet seat was broken and the toilet bowl had been previously broken and badly repaired as it appeared to have mould all over it. The fridge was all frozen over and the air conditioner leaked water requiring us to put a towel under it overnight.

Check in was easy.. Staff were polite and hospitable and the accommodation is in a great location, however the rooms and amenities were well below average… The rooms were old and run down.. They were in need of an urgent update.. The exterior of the buildings were old, decaying and falling apart.. Not a great first impression.. Things, such as curtains and TV, that were broken in the rooms were not fixed..The toilet did not flush properly.. There were cracks in the ceiling and walls.. The rooms were not clean..Overall the place is poorly maintained and really needs to be renovated..

Staff was polite and helpful. The room had no amenities like hairdryer etc. Very basic room and small.

Bay Sheffield event

Great location but it was a let down with the condition of the hotel. There was cracks in the walls/ceilings/door frames, dried leaves in-between the windows & screens. No hair dryer, limited tissues/toilets tissue. For the money paid its not worth it.

The hot water took ages to come through, rooms and outside could do with a tidy up and paint. Pin in car stopper was sticking out and nearly ripped off our front bumper.

Room probably on par with 2 star hotel. Bit run down. Clean but the beds are not the most comfortable. Everything else from check in was easy and a very good location, although a bit noisey.

No wi fi unless you sat in reception Room needed some massive TLC Carpet was severely old rooms were damp. On a plus bed was ok and shower was ok

The place is a dive in desperate need of upgrading.

We didnot get there until 9.30pm i had no information how to open the box to get key out of box. Was not sent to my mobile i was stressed as i thought that we were going to sleep outside , trying to find someone to help us how to get into the locks. So then I went to the building again to have a look to see if there may be a number to court which then I found and I rang the manager who then gave me the code to unlock the box, he said to me you should've had notifications and I said, no, if I did, why am I ringing, you. So then he gave me the number to open the box, found the note and the loop with the key in it.But I found that was very unprofessional , as that have not communicated properly or send the rights info to the me who was going to be coming late at night. We are booked in again on our way back.Hopefully this won't happen again.

Not really. Linen and staff good. Room rating poor for price

This place has so much potential. Great location, plenty of off street parking, nice staff, great bakery close by… but whoa, is it very rundown. Lots of dust, scuffs, grubby handprints and mould around the room. Bathroom looked a bit scary, but the toilet was clean. There was torrential rain the night we stayed, thus when we came back to our room the ceiling was leaking, luckily not on the beds. It was very late so we didn’t bother to raise it with staff. Windows rattled all night in the wind. Walls paper thin to hear other guests going about their lives. Bed was clean (I believe) I think if you’re desperate for a budget room for a night, it will be fine. You may not get any decent sleep though. Management photos of the property don’t really show the true side of the rooms…. Unless there are some rooms a lot better kept than others, or they’re great at photoshop. I wouldn’t stay again.

Staff were very helpful room was pleasant and nice. The shower is unusable. Basically the flow is so low. It was not a pleasant bathing experience. I understand water saving and I respect that but this was another level of low flow room 233. Apart from that everything was great.

the room was clean and nice staff

Staff was helpful and pleasant. Tv and wifi were pointless. Place definitely showing its age. But you pay for what you get.

Improvements include a plug for the bathroom basin, chained if necessary. Ledge in the shower to put soap/ shampoo. Bending to pick up the soap is a true safety issue as falls can occur. Slide up window needs sealing as it squealed in the strong wind which forced the main door to consistently rattle loud. To stop the rattling door I put my case up against it and that was effective. Perfect positioning as within walking distance of Jetty Road, Glenelg, the shopping hub. Perfect walking pathways. Absolutely beautiful views over the water from my upstairs room. Ample parking across the complexes. Staff were respectful, helpful and a delightful group of workers. No hesitation in helping.

the complex needs a full renovation or upgrade

Overall the room was ok, could see rubbish and coins on the floor so it looked like it wasnt vacuumed.

Staff were great, floor in room and bathroom were a little untidy but not terrible at all, would stay again

Room was shocking Curtains half off Window dropped and staff couldnt fix, so wind howled all night Light in bathroom didnt work No wifi