Mercure Hunter Valley Gardens

Great hotel, clean but a little dated. Breakfast was ok, not a lot choice and staff were slow but helpful.

Room was clean and well maintained. Staff very friendly and helpful. Parking was right outside our room Close to the Hunter valley gardens and Harrigans and a number of wineries. Pool area looked a great place to spend a Sunny afternoon. The main dining room was closed due to renovations and so dinner was in the breakfast room. The staffing was very poor in that the young lady attending to the dining room was also the bar tender. She was extremely busy and was doing her best to do both areas with a smile and grace. It is however unfair to expect someone to cover both those areas. The meals we had were very good, but to pay $48 for a chicken breast in a sauce was definitely on the steep side given the environment, staffing, and lack of finesse.

Centrally located. Clean accommodation Lovely Hunter Valley vibes

Super clean and well maintained property! Best central location there is! Staff were lovely and we’d definitely recommend to all.

pool table was poor condition and no chalk and cues poor. shower had poor water pressure. hot breakfast buffet didn't reload quick enough. staff were good though

Great location. Close to many vineyards, restaurants. Great view on the lake. Easy parking. Friendly staff. We did not try their restaurant, spa or pool - something to do next time. Fast wi-fi. Quiet place. Very cozy lounge with a nice fireplace and friendly faces. We visited in June - Hunter Valley did not have many visitors, so we were lucky. Pool table was the only minor disappointment. It's great to have it, but the cues and balls require replacement and the table needs levelling. In overall - great place.

Parking super convenient, right infront of our room and very lovely staff! The spa bath in our room was my favourite, we also enjoyed the on site resturant and easy walk to the Hunter Valley shops and gardens next door. Would highly recommend

Convenient for our purposes, just a bit tired. But the staff and service waa great. The room needed better ventilation, our bathroom seemed very damp and took ages to dry out after use.

Room was not very clean, the pillows were not very comfortable, more information on room service and other services in room would of been helpful

We had dinner in the restaurant, the food was good the restaurant is very pleasant decor etc

Was not enough food when we went for breakfast

Very welcome. Friendly excellent service very clean modern appartement. Super bed

Good location, decor dated

Very happy with our stay. Hotel very clean and well presented. Staff were very accommodating. Plenty of parking and fantastic location central to everything the Hunter Valley has to offer

The hotel was lovely and the staff great but they were very under staffed resulting in having to wait a ridiculously long time to order meals and drinks. The room soft curtains had very bad stains on them. They were very noticeable and should have been removed and cleaned. This did make me question the overall quality of the cleaning.

Rooms are a bit tired looking but extremely comfortable and clean. We skipped breakfast but enjoyed the delicious $95pp 3 course evening meal. The hotel grounds are lovely. There's also a great Irish bar, Harrigans about 1km down the street. I can't wait to return.

Room was very large and clean with a small terrace and packing outsude the room. The bed was large and confortable. The pool area was nice with some loungers around the pool as well as tables and chairs in the shade. The location was great to walk to a few different vibeyards and there was a small set of shops and coffee places. The gym was a bit disappointing wirh only fans and no a/c so it was a bit uncomfortable for excercising. I would recommend this hotel for a great location if you want to see the Hunter Valley and not drive everwhere

We loved everything and Restaurant was amazing. Only problen we had was a cracked hand basin But what an amazing place will definitely come back..

Close to vineyards, convenience of location, lovely room and friendly staff

Very helpful and courteous staff