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Staff was nice, bed wasn’t very co

First of all, I will say that the service was impeccable, from Kamal delivering us to our rooms, to the front desk always greeting us with a smile. When I saw my room, I was ecstatic. It was the ultimate "princess" room, utterly feminine with upholstered cabinet doors and a stunning bathroom with a large tub for soaking. A king-size bed (luxurious and oh-so-comfy) and a sitting area with a love seat and 2 chairs. Just lovely. But... I found out the next day that my headboard was against the elevator wall, and I could hear every movement of the elevator from 6:30 a.m. when breakfast started, and throughout the day. It did wake me up my first 2 days there. The second day, I flipped around so my head was at the foot of the bed, and I was able to get back to sleep. My one complaint about the tub was more for my traveling companion, who was 79 years old and who had the room next to mine. While I found the tub luxurious, she found it anxiety inducing. The tub was high, with very difficult to navigate for an older person. She was terrified of falling. While there is room to sit and swing your legs over, the height of the tub was such that she had to slide off onto the floor and hope the mat didn't slip beneath her feet. Breakfast was adequate, and the bar on the main level was a great place to unwind after a day of exploration, which we did each night. On our last night, we were offered 2 highly discounted tickets to a concert at Stephansdom. Heaven!

Great hotel with character. Much better option than a corporate hotel that could be found anywhere.

Nice hotel. Perfect location

Great location to the St Stephens Cathedral area of town. Very clean hotel and great staff. They were so friendly and accommodating. The rooms were big and nice and clean. It’s the oldest hotel in Vienna!

Tam şehir merkezinde eski ama bakımlı ve şık bir otel. Çalışanlar çok saygılı. Otelin iç kısmındaki oturma alanı ve bar görülmeye değer hoş nir mimariye sahip. Temizlik de üst düzeydi. Fiyatları ucuz bir otel değil ama genel olarak çok memnun kaldım.

客室は可愛くて素敵でした。朝食も６時半と早めのスタートで助かりました。レセプションの対応もよかったです。

Vanha, hieno hotelli todella keskellä kaupunkia. Hyvä palvelu, hyvä aamiainen!

Charming hotel, excellent room, friendly and helpful staff, good breakfast... not sure what more one could have asked for. We'll be back!

多少トラブルもあったが迅速に対応してくれた。特に朝食会場のサービスは良かった。

The staff were excellent and very helpful. The room was spacious and comfortable. The lobby is outstanding. This is a superb hotel.

Her sey cok guzeldi, personel cok iyiydi. Oda tertemiz, otelin konumu harikaydi. Bir daha gidersek yine burada kaliriz.

Staff, comfort and location. All perfect!

Excellent location, superb breakfast and lovely staff.

Great Hotel

The breakfast is the only thing needs improvement as little options for vegan or vegetarian (salmon or other fish) no cream cheese no vegan crakers

部屋も広く、清潔で、優雅な素敵なホテルてした。 シュテファンスドームの直ぐ近くで交通の便も良く、 又訪れたいホテルでした。

Great location and generous rooms

Michael and his team went out if their way to accommodate us. Nice hotel. Great location

Amazing property and the penthouse suite is a one of a kind room. The entire property is beautiful and the service was outstanding. Beautiful view of St Stephen’s Catherdral and close to everything. Would recommend to anyone visiting Vienna.