โรงแรมโนโวเทล เกนต์ เซ็นทรัม

The check in was great. We arrived too early for our room but they happily stored our luggage until later. The room is great.

Good standard of room. Great central location. Helpful staff. Let down by noise from outside of drunks fighting and waste bins being emptied in the early morning.

Great location, easy check in.

Het was ok, niet leuk dat het ontbijt werd aangerekend terwijl het inbegrepen was

Everything was perfect.

Quarto limpo! Ótima localização! Recomendo!

Staff were amazingly polite and welcoming. Room was clean and with plenty of room. It was quite loud so bring ear plugs but would definitely stay again!

Everything was accommodating, friendly staff, quick check-in

Veldig sentralt som var et stort pluss! Stort rom og hyggelig personale. Men hotellet var slitt og det var ganske mye mugg på badet som ikke var så veldig delikat.

Great location

Muito bom Hotel , boa localização

Good options, clean and good service

Centralissimo. Ottimo hotel con ottimi servizi. Belle camere , calde , accoglienti, pulite e silenziose. Spaziose e ben arredate: non mancava niente. Tornerei subito.

Great location, nice rooms and great amenities. Spa is a treat

Areli hotel no tiene aire acondicionado funcionando , demasiado calor , sin luz en el pasillo de los elevadores y solo 2 toalla en la habitación que era para dos . Me cambiaron 2 veces de habitación y sin aire ambas . La señorita de la recepción trato de ayudar pero no apareció ningún manager a resolver ni pude dormir del calor y pagué $170 , ni lo recomiendo para nada , me ofrecieron agua como compensación por la molestia . Me pareció muy poco profesional y responsable este hotel .

Our stay at the Novotel Hotel in Ghent, the Netherlands, 15-17 Oct 2025 was excellent. With the exception of a couple of people, overall, the hotel's staff was friendly and hospitable. The photos matched the room -- clean and roomy. The mirror in the bathroom was a foot higher above my head (5 foot 2 inches) and the lighting was not bright enough. A light in the entrance way was broken, and not fixed during our 2 day stay, even though a cleaning staff member knew and promised to have it fixed. When requested our daily supply of coffee packages, both the front desk (condescending) and the cleaning staff were not readily responsive. BTB Fresno, CA, USA

La location de l’hôtel est idéal le près de tout les attractions majeures. Ma chambre sentait la cigarette très fort … au point a m’irriter les voies respiratoires.

Ok rom, god fokost

Très bon séjour ! L’hôtel est idéalement situé, proche de tout ce qu’il faut pour visiter ou se déplacer facilement à pied. La chambre était spacieuse, propre et confortable, parfaite pour se reposer après une journée bien remplie. Le personnel était accueillant et professionnel. Je recommande vivement cet établissement !

I rarely leave reviews. I stay in hotels all over the world and I've worked in 44 countries at the last count. I've stayed in the Novotel Gent before, even hosted a week-long conference here in 2023 not that made any difference. In short the hotel is over-priced and under-loved. Specifically I payed 200 Euros a night for a hotel with a hole in the carpet, skirting board hanging off, scruffy, unkempt paint flecks (missing paint) in the bathroom and plastic curtains (with dirty marks). If I was paying 100 Euros a night I might not grumble, but come on this is a Novotel. The night staff on my arrival was quite insistent that I pay in full on my arrival at just before midnight. I know some hotels may have this 'rule' but it might have been a bit more considerate, say empathetic to ask about my journey (long tiring journey) and say "don't worry sir we know you have stayed here in the past, pay in the morning." I had problems with my business card and was put under pressure to pay the next day. When I managed to contact my bank and sort my card issues I came to pay the balance on Thursday morning to be met by "Oh I can't do it now, it's too difficult, pay in full when you check out". I also asked to change my room on Thursday. I was met by I can't do that you have to come back when my manager is here. Super: you can demand my money but you can't address the poor state of my room. It wasn't helped by the words "I can't help you I am only following orders". Awful choice of words