DoubleTree by Hilton Windsor Hotel and Suites

Stayed on a hockey weekend, requested a quiet floor (as a former hotel employee, yes they are a thing), kids playing hockey in the halls half of the night. I gave up on calling the desk, cause nothing was done. Room keys worked intermittently, long walk from the parking garage for people with disabilities, pool was a no go as it was way overcrowded. Thinking next time I need a quiet night away with my hubbt we'll pay the extra for a stay at the casino.

Staff very helpful and informative

Staff were all very friendly and helpful.

Staff was very nice and friendly. Hotel is clean and very beautiful

Super clean with a fast check in and check out, stayed here twice with no complaints! Close walking distance from a lot of main attractions downtown.

Room was fine, except there were no sheets or quilt for the pullout sofa. I booked a room for three but the bedding consisted of one pillow and a light weight blanket. Our daughter had to sleep ontop of sofa and she's a tall person not a child.

Perfect location near the water park

Great hotel near the Casino. Very pet friendly! Awesome experience!

Clean room, personal friendly and breakfast good

No hot water for shower or washing hands and no one appears to be working on or concerned about it. Offered a less nice alternate hotel as an option with no price discount offered. Not offered any compensation at all but got, after asking, a late checkout.

The room was clean and comfortable, a very attractive hotel. We didn't get the breakfast pkg

Helpful staff, friendly, very clean

Very good

No hot water to take shower staff unbelievable

Room was clean and the service was good. The river view was also quite nice.

Clean room…friendly staff…prompt response from housekeeping

Late check in

Staff was amazing. Property great. Poor selection on the TV.

Here is the updated review with the added location details: ⸻ ⭐️⭐️⭐️⭐️☆ Great Stay at the DoubleTree Windsor — Just One Area to Improve I recently stayed at the DoubleTree in Windsor for a bachelorette weekend, and overall, I had a really positive experience. I arrived a couple of hours before the official check-in time and truly appreciated that my room was already ready. After a long drive, being able to check in early and rest before the festivities made a huge difference. The room itself was very clean, modern, and updated — exactly what you hope for in a hotel stay. The bed was comfortable, everything felt well maintained, and the atmosphere was quiet and relaxing. Throughout my stay, the staff were consistently friendly, welcoming, and helpful. The location is excellent — very central within Windsor and literally steps from the U.S. border. It only took us about 20 minutes to get to Little Caesars Arena, including border crossing time, which was incredibly convenient. I’m giving four stars instead of five because of the breakfast experience. Our food took over an hour to arrive, and when it finally did, some of it was cold. It was clear the restaurant staff were overwhelmed and doing their best, but management should ensure there is adequate staffing during busy periods to avoid these delays. Aside from the breakfast issue, the stay was wonderful. I would absolutely stay here again and hope to see improvements in the restaurant service.

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