ฮอลิเดย์ อินน์ ซัดเบอรี, โรงแรมในเครือไอเอชจี

It was ok

Room was very clean . Comfortable bed .

The staff were amazing.

Our stay at the Holiday Inn in Sudbury was disappointing overall, especially after a long day of travel. We were placed on the 4th floor and unfortunately the elevator was out of service. After several hours on the road, having to carry luggage up four flights of stairs was not ideal and no assistance or alternatives were offered. The sports and fitness facilities were also closed due to maintenance, which was another letdown. We had prepaid for breakfast when booking the room, and it was quite poor. The sausage was dried out, the French toast was very cold, and the bacon looked great (we barely ate anything), the overall quality wasn’t worth the extra cost. The manager working in the dining room came across as aggressive, directing guests to sit where he wanted them rather than allowing choice, which made the experience uncomfortable. Customer service throughout our stay was subpar. Despite multiple inconveniences, nothing was offered to acknowledge or make up for the issues. With better communication, friendlier service, and attention to guest experience, this hotel could improve significantly. We love staying at Holiday Inns because they seem to be consistent with high standards of customer service… this one missed to boat bigtime!

Great stay. Just an overnighter, but everything was ++. The breakfast was delicious and service was top notch.

Quiet and clean room.

I booked the room one day early by mistake (I used the wrong date). I called within minutes of making the error but there was no empathy for my dilemma. Despite me not showing up or using the facilities, I was charged in full.

Great service - a last minute booking due to a mixup in our travel plans and they still managed to get us three rooms side by side while hosting MANY young hockey families for a tournament that was happening. All the people at front desk were so friendly and smiling during a busy weekend with a snowstorm to boot! Oh and also - real comfy beds!

All is well! Nice room. Been studying since I got here so haven't really 'explored' much else.

Very clean room

heater was making sound,

Clean rooms, halls, friendly staff

Clean hotel. Good location. Room big. Staff friendly

Clean room. Everything was great. Shower head was the only negative, water sprayed in many directions and couldn’t adjust.

Clean quiet and great service.

The room was amazing very spacious and very clean staff were nice breakfast was good

Amenities could be improved.

The shower leaked into the floor at the door due to no seal. The room heater was noisy and had a funny smell

The only fault with the room is that the toilet is waaay too low for seniors

Room was clean. We were certain that breakfast was included in our room rate, but were told no.