Ocean Promenade Hotel

My initial experience with property was really bad, we booked a room with king bed with kitchenette and microwave specifically because of personal reasons and we were couples. We also informed them about late check in and early check out so literally we were there in the hotel only for 10 - 11hours.but all my experience was bad. They gave us the room where the toilet wasnt working as soon as we flushed the water was over flowing from toilet. After informing they made us to wait for 15 mins and asked us to go to lobby and get a new room keys. The new room they gave was with twin beds, no microwave, no water kettle for tea, no kitchenette, no balcony nothing me and wife slept separate. They waived of my parking fee thats it. When i asked them about the microwave they told if you want to heat up your food you should go to lobby give my food to receptionists she will heat up.so whenever i want my food to be warm i need to come down from 3rd floor to heat my food. When i asked for hot water they informed that i should come down to get it, thats ridiculous. When i informed about inconvenience they said we were sorry i can't give discount on your price because you paid from third party expedia i thought booking from Expedia gives more assurance but turns out to be curse. Atleast they could have given ocean view room but the room i booked atleast had balcony the one i got didn't even had one.

Staff is friendly , room is clean and comfortable

Beautiful rooms. Comfortable bed. Close to amenities and dining. Walk across the street to the ocean path

I would prefer the parking price to be reduced. $25/night is unreasonable.

Everthing is perfect

Clean and great staff

Clean room , nic walk along the ocean to pier, just beautiful all around

Great location, just off the water. Clean, well appointed room. Every staff member I chatted with was friendly and helpful. Thank-you

One night stay. Room was at back with no view of ocean but was comfortable and clean. All of the staff we interacted with were great. We will stay here again

excellent all over

You at the beach. Gotta cross a RR track to get to the water. No beach per se but a great walk way to the rock and pier about 20 min walk. At low tide lots of sand showing. Comfy bed. Good management, they charge for parking but you could street park. A secure lot but I see no threat in the area. There is lots that charge. Not much to do or shop. Nice walking area but don’t think I would spend a long time here.

Parking is big problem. It costs over $30 per night to park in the street or in hotel’s garage.

Check in was fast and easy. Staff was wonderful. Underground parking available for an extra charge. Across the street from the beach and the Night Owl pub. Very walkable location.

Over priced for what is available plus $31 for parking.

Room had a facelift. They will be redecorating the common area this Fall. Very friendly staff.

Staff are great helpful and friendly. Anya is the best on front desk always remembers me and greets me with a genuine smile

Great property. Close to beach and city of White Rock.

This White Rock beachfront property is our go to when we are visiting with family in the lower mainland. We are always impressed by the front desk staff and their professional approach to welcoming and helping guests never disappoints. The proximity to the beach across the street makes it ideal for walking and train spotting and you can walk all the way to the Pier and beyond with no difficulties. Underground parking gives us confidence that our vehicle is secure. We have stayed in all of the room styles and love the full suite with kitchen and balcony but they are all fully appointed and functional. We have never had a complaint about any of the rooms. We will be back.

Small view of ocean but neighbors patio and window right in front of our window. Luca was excellent as we were first given a room with a view of a concrete wall. She was able to change our room and it was much better

Great stay