Ramada Plaza by Wyndham Montreal

Dec21st stay Very disappointing stay. The key cards did not work properly, which was frustrating. The heater in my room was not working properly, and when I called the reception for help, the staff member’s attitude was very rude. Instead of trying to assist, he hung up the phone. I had to go downstairs myself to speak to him again; his attitude improved slightly, but the situation should never have reached that point. Additionally, there was a lot of traffic noise, as the hotel is located on a very busy road, making it difficult to rest. Overall, a poor experience and not what I expected. Français Séjour très décevant. Les cartes-clés ne fonctionnaient pas correctement, ce qui était très frustrant. Le chauffage dans la chambre ne fonctionnait pas bien, et lorsque j’ai appelé la réception pour demander de l’aide, l’employé avait une attitude très déplacée. Au lieu d’essayer de résoudre le problème, il a raccroché le téléphone. J’ai dû descendre moi-même pour lui parler à nouveau. Son attitude était un peu meilleure, mais cela n’aurait jamais dû arriver. De plus, il y avait beaucoup de bruit de circulation, car l’hôtel est situé sur une route très fréquentée, ce qui rend le repos difficile. Expérience globalement négative.

Room was just okay. Bit definitely not worth the price. The staff was good and were accommodating. The breakfast was not good. Below average.

clean room, staff, amenities

Propreté et le personnel.

Check in was quick & helpful. Breakfast was good but there was no protein like bacon or sausages other than eggs. Kidney beans was a poor choice for breakfast. Pastries were very dry. Staff in charge kept everything stocked up & especially clean.

Bathroom needs renovation. I met a cockroach while going to breakfast. Breakfast was not worth the money. For one night it is okay...you can survive

very nice

Very clean and proper hotel thumbs up

Clean and very friendly staff

Room was very nice and the location was incredible. Amenities were good as well.

Room was fine staff good

bad smell of carpets in corridor. Breakfast choice very poor

The first room we were given did not have a fridge. The second room had a squeaky chair making it impossible to sit on, a broken desk light, and difficulty with the toilet chain. The breakfast was not a full continental breakfast, and we had to pay for parking - which was not the case the last time we stayed. The parking lot was not plowed the next morning after a winter storm. Very disappointed as my previous stay was an excellent experience.

Chambre très propre le personnel et à l’écoute tout et parfais

Pas d’avis chambre tres bien et propre pour 85$ et equipements fonctionnels mais pas full moderne

Mauvaise odeur au niveau du système de climstisation

The room appeared old and was not well maintained. There were visible cables around the room. The iron did not work properly, and it was easy to hear all outside noise. Nevertheless Reception staff were nice

Everything from staff, to room, to parking, and to breakfast stood out and I would return if I need to do so!

Nice and clean. Good breakfast

Excellent