Sheraton Laval Hotel

Nice hotel. Clean, no issues.

Everything was excellent I would like to thank Debbie welcoming us to the hotel.. spotless room etc.. everything was great

Everything always at a great level

Tout est ok sauf qu’il y a panne de courant de 22h30 à 6h30 J’aurais aimé être avisé au moment de faire la réservation.

Good

Great location wonderful staff

The only thing on the downside was that the water in the pool was on the chilly side though very clean. Spa, sauna, gym clean and in good order.

very nice location.

Oui

La propreté. Les accommodations

Great

Pas de dejeunet Personel de Bar très bien

Great location and VERY comfortable beds

Toit etait bien

Pratique pour réunions avec un Centre de congrès. Offre intéressante pour les options de restauration. Personnel attentionné.

Hotel was clean and wonderful. The gym amd pool were also well maintained. The only downside was the noise. The first jight, we were in a room facing the highway. It was so noisy that we couldnt sleep at all. We asked to be changed for a different room for the second night amd the staff was wonderful and accommodating. We got another room much quieter and had a good night sleep. I would come back again if we can get a quiet room.

Toujours un excellent sejour au Sheraton

I am extremely disappointed with my stay at this property. My fiancé and I paid for breakfast and specifically informed both the waiter and waitress that we do not eat pork due to our religious beliefs. They assured us there would be no pork on our plates, yet we were both served pork in our meals not once, but twice. This was completely unacceptable and deeply disrespectful. In addition, the cleanliness of our room was far below standard. Despite bringing this to the attention of the front desk, no effort was made to resolve the issue. The hot tub and pool area were also in very poor condition. On Saturday evening, there were over 13 people crowded in the hot tub, making it impossible for us to use it. When we returned early the next morning around 6:05 a.m., we noticed it had not been cleaned at all it was extremely dirty and unsanitary. Overall, this was a very disappointing experience. Something needs to be done to improve the cleanliness, staff training, and overall quality of service. I have attached photos for reference and will not be staying here again.

Facile d’accès .. Près de tout .. Restos boutiques Bel emplacement c’est sur par contre un peu bruyant car près de l’autoroute…

The set up of the room = the clleaniness - the staff -